Pros: We went on our honeymoon and had a great time. Nice and private
Pros: Amazing service
Pros: The space, the unnoticeable but well prepared luxury and services. Cleanness, location,choice of programs, overall hospitality.
Pros: Clean and uodated facilities and room. Excellent customer service and attention to detail. The grounds and gardens are beautiful. The on site seaside cliff is spectacular.
Cons: Beach area was nice and secluded but small.
Pros: There is simply no better location in Maui
Cons: Activity concierge was not really ahead of its game
Pros: Stephen the valet set the tone from the moment he opened my wife's car door, escorted us to check-in, and down to our pool terrace room. His courtesy and hospitable attitude was echoed by the front desk, concierge, restaurant and housekeeping staff. Comfortable King bed room included a chaise lounge, desk, bench at foot of bed, huge LED TV and spa bath. In room coffee/tea and fridge for our own snacks/drinks. Clean clean clean. Excellence and luxury throughout. Amazing shore, pool areas, walking trails... Peaceful location above the fray of the more populated costal areas -- but only about a 15-minute ride to Lahaina with its lively stores, restaurants, and harbor activities, We know where we will be staying on Maui. Bravo!
Pros: Large well-appointed rooms...gorgeous beach.
Concierge team was excellent, especially Shelly.
Pros: Friendliness of staff, club floor with lounge access, quality of food, comfort of room, ultr cleanliness of room, luxury of hotel
Pros: Food was excellent.
Pros: Amazing service! Perfect for our honeymoon with exceptional service, great location, beautiful ocean front grounds.
Immerse yourself in a true Hawaiian experience at The Ritz-Carlton, Kapalua, a AAA Five-Diamond beachfront resort. Cultural and environmental appreciation combined with world-class amenities and facilities deliver a true escape. From beachfront dining to Hawaiian spa treatments, luxurious poolside cabanas, cultural and recreational activities, this resort is an unforgettable island oasis. Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases 455 guestrooms, including 107 residential suites, dark wood floors and Hawaiian-inspired artwork. The Spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six dining experiences, indoor/outdoor meeting space, and lush organic garden. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation.
Pros: Suite was beautiful and comfortable. Full kitchen with dishes and appliances was great to have!
Cons: Service was poor. Pulled up to the hotel and spent over 30 min in the car without ever even being greeted while my husband checked us in. When we commented on our poor service experiences the management responded by saying that "Honua Kai is not a hotel." They also made sure to mention their duty to secure certain room rates for their property owners.
Pros: The rooms had a great layout. The beach location was fantastic. The majority of the staff were very friendly.
Cons: Surprise ~$30 daily charge on bill upon checkout (for wireless, parking, and misc room supplies). We were told we would get an upper level mountain view and ended up with a 2nd floor view of the construction site next door. Lack of pool seats because one pool was being renovated. Late guaranteed check-in time.
Pros: Great location. Excellent conceierge
Cons: Smell of sewage at HH entry
Located in Honokowai, this beachfront condominium resort is in the historical district, 1.2 mi (2 km) from Honokowai Beach Park, and 2.1 mi (3.4 km) from Kaanapali Beach. Ka'anapali Beach and Kahekili Beach are also within 2 mi (3 km).
Just 1 mi (1.6 km) from the airport, Makani Sands puts you within a 10-minute drive of Kaanapali Beach and D.T. Fleming Beach Park. Guests can take a dip in the outdoor pool, and freebies like WiFi, self parking, and wired Internet are added perks. Condos feature bonuses like kitchens and washers/dryers, along with balconies or patios and sofa beds.
Pros: Our room was beautiful and overlooked the water. We were steps from a quiet beach where we could see sea turtles and watch the sunset. I would recommend this place to anyone and will absolutely come and stay again!
Cons: the only think the room didn't have that I really wished it did was air conditioning. The ceiling fan didn't offer much relief one the very warm nights
Pros: It was nice to receive clean towels everyday. Plus a bonus of having your bed made daily.
Cons: The kitchen was too small. They were remodeling room 215, next door to us while we were there. It was quite noisy with the construction workers.