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The hotel was clean and pleasant with beautiful grounds, the staff were very helpful. The breakfast variety was limited, but it was fresh and filling. The location was excellent. The sound proofing of the rooms could be better.
The breakfast was precisely what was needed - simple but filling. And the location is excellent. It was slightly tricky to find the hotel from the circumvesuvio train, but there's not a lot they can do about that!
Welcoming, clean , stylish The shower
Good location near entrance to Pompei ruins room was a little tired. beds were hard
great staff, excellent map, fantastic location for exploring the entire bay of naples as well as pompeii, clean hotel and rooms, the free internet, web cam and memory card reader was an excellent feature. Breakfast wasn't brilliant especially for a supposed four star. Have stayed in better three stars in the past, but it met our needs.
Very comfortable hotel. Location is excellent in front of Pompeii. Quiet gardens. We had superior rooms which are very comfortable with excellent bed and bathroom. Very friendly staff. Breakfast was perfect. Nothing !
Location was great and it had an "oasis" feel. Very nice nibbles available in the evening. Room was quite warm for the season and it was difficult to cool it off.
Close to Pompei ruins and still a quality hotel. Price was very reasonable. Parking was a bit of a hassle but it was free, so no real complaints.
convenience to Pompeii ruins, friendliness of staff
Very charming hotel with a warm and friendly staff.
Staff very helpful and friendly. The location of the hotel is perfect for visiting the ruins in Pompeii or the main shopping centre. No
It was the best hotle we stayed in in Italy! The people who ran it were incredibly friendlsy and very very helpful and kind!!! The breakfast was elegant the room quiet and clean and comfortable..the people were the best part!!!!!!!
Nice hotel, 5 minute walk to Pompeii. Free parking, nice staff and breakfast
The hotel was in a convenient location, very close to Old Pompei. The staff were friendly and tried their best to help you find your way around town. The rooms are basic, but clean and satisfactory. The rooms aren't very soundproofed. I could hear, very clearly, conversations, televisions, dogs, and motorcycles throughout the night. The hotel is good for one or two nights, but not for long term stays.
Friendly, helpfull staff. Clean, comfortable room. Good views from balcony. Secure accomadation with gated parking.
Friendly staff let us into room at 11am to leave baggage and organised taxi for departure. Very noisy plumbing!
I loved he staff, very family oriented, good location, nice balcony facing the mountains, great bread at breakfast
They took good care of us. Someone was always there. They knew our name. Were very helpful in getting around town. It was close to the places we wanted to go. Pompeii was just a couple of blocks away. We took the train to Sorrento which was about a 15 minute walk. Our next stop was Mt. Vesuvuis which was a short trip. Very convenient location.
friendliness of staff and locality not much for breakfast
It was a nice family runned hotel, located very nearby Pompei excavations. You can park the park behind the hotel in a safe private parking lot. We also had a nice balkony. Breakfast is good. People very friendly. No
After a long trip down to Pompeii, we were welcomed into the oasis of the Hotel Diana, by great staff and wonderful ambiance. Highly recommend.
Excellent location, convenient to historical site. Very small room.
Great proximity to Pompei train station and a 10 minute walk to main entrance of ruins.
Ask for Allesandro as a tour guide
We booked only one night and stayed for 3 nights :-) very nice hotel staff, perfect location in Pompei town centre, very clean, safe parking, internet ...
I thought the Reception Staff were very friendly & helpful, they did all they could to make our stay enjoyable.
The staff were very pleasant, friendly and helpful. They had no hesitation in preparing a full days schedule for a tour of the Amalfi Coast.
The helpfulness of the staff, the beautiful courtyard gardens, secure car parking, in all a really good experience. I very rarely rate anything as excellent but this hotel is really close to being so. There was less sound insulation from adjacent rooms than I would have like, although the occupants were not particularly noisey.
The very kind and warm personell, the beautiful garden. We felt at home immediately. Just like we were part of the family. sometimes noisy in the night ( cleaning the streets, traffic ) but we did not find this very bad, especially because the things I mentioned above
Friendly service; garden Room a little noisy
Extremely nice, helpful, and friendly staff. Staff positive attitude to hotel guests is really exceptional there. Very clean and very nice atmosphere. I strongly recommend Diana hotel for visiting not only Pompei and Vezuvius, but also Napoli. When you will visit Pompei you will be able to compare clean, attractive, and friendly Pompei and Diana hotel with situation in Napoli. Napoli is very interesting for visit but I strongly recommend not to stay there but in Diana hotel im Pompei. Napoly is just 25-30 minutes from Napoli cetral station by train.
I liked pretty much everything about it. It was clean, comfortable and affordable. We could have stayed at a more expensive place, but we figured we would use the room to sleep and get cleaned up. The rest of the time would be spent sightseeing. The breakfast was a typical small Italian breakfast. Just coffee and a croissant. The ones are very nice and although there was a bit of a language barrier, we had no trouble communicating. I highly recommend this place for someone looking for a clean comfortable place without all of the amenities of a big hotel. We arrived about 3.5 hours before the check in time and figured we would just leave our bags and go sightseeing. The place is accessible through a locked gate with an intercom. Unfortunately, no one was there and we had to sit at the corner cafe for a few hours. As I stood outside the gate trying to call them, I could hear their phone ringing inside. So, I knew they were not there. Eventually someone answered and let us in.
The staff were really helpful and friendly, the rooms were clean and the breakfast was great too. The station was right next to the hotel so it was really easy to get around (Not noisy at night time) We were also give a gift from the hotel when we left ! N/A
The staff were very helpful Beds were quite uncomfortable
The hotel staff was very friendly and helpful, especially Emanuela, who helped us with train schedules and various attractions. The hotel is convenient to Pompeii ruins and to restaurants in the town.
Thank you Guisseppinfor the warm welcome and accommodating us with parking
Convenience of the location (very close to the Pompei ruins) and friendliness of the hotel staff
The location was amazing, staff were informative, friendly and helpful, sun terrace and hottub were a definate plus. Visited all the major sights easily and cheaply, plenty of good places to eat and drink.
Staff and close proximity to rail transport Hotel maintenance not up to standard
Location, staff and room Turning the a/c off when we the only people left in the restaurant
Nice hotel & friendly staff. Pictures on their website make it look more luxurious than it is, however it was great. Quite noisy for a hotel that was in the bottom end of town. Opposite the Pompeii Santuary station - make sure you get the right one - there are 3 Pompeii stations & we ended up with a train trip to Sorento in error & then had to pay a taxi to get back from Pompeii Scavi. The only negative was that they advertise free wiifii on their website, but wanted to charge 6 euro to use it when we were there.Think that I would rather stay at the Pompeii Scavi end of the ruins if I were to go again. The only negative was that they advertise free wiifii on their website, but wanted to charge 6 euro to use it when we were there. Think that I would rather stay at the Pompeii Scavi end of the ruins if I were to go again.
Friendly and helpful staff The mattress was a bit too hard!
Excellent Location for Pompeii and station to Herculaneum. Good bus service to Vesuvius. Food in hotel ok. Water leak in room which was not repaired despite reporting it every day during stay. Hairdryer didn't work. Beds small. Breakfast not ready on day of departure even though we arrived after 7.30am.
freindly staff. Clean. Convenient. Wireless Internet free The weather in march was wet & unusually cold. Room heating was OK. The very large dining room was cold, & was only open for breakfast (good continental) So it was a 15 min walk in the wet to get a meal. Otherwise OK
Family run, very nicely decorated in typical Italian design, only 15 rooms so nice and quiet, very clean, helpful pleasant staff . We liked the pet dogs. Fair bit of traffic noise, continental breakfasts became boring, coffee disappointing!
the view, proximity to the sights and food etc. the animals. the staff. pillows. gnats, although that wasn't the hotel's fault!
near to Pompeii ruins. Carparking available . Rooma clean
The hotel was very clean and comfortable, the staff were very friendly, the breakfast buffet was a little limited but perfectly adequate, free wi-fi connection was good. A minor problem was the location of the hotel. It was just a little too far out of town and required a 15 minute walk to reach. The main problem, however, was the early morning traffic noise. Because of the heat we slept with the bedroom window open and from about 5.00am there was considerable noise from heavy vehicles, which on occasion actually caused the building to shake even though it was about 30 metres from the road!
Comfortable and well appointed room. Good breakfast. Very well placed next the entrances of the ruins at Pompeii. Pleasant staff Nothing
The hotel is perfectly located for a visit to Pompei, 15 walk to the gates, and is equipped with airconditioning so that closing the widows and doors road noise is pretty much eliminated. Good restaurant just across the street. Very classy lobby and breakfast dining area. None
very polite and helpfull staff. made an effort to help you fit in. breakfast was continental style with a wide choice of fresh rolls, cereals, cakes etc. allowed bags to be stored after checkout for 8 hours till needed to leave for flight giving a final day of hassel free sight seeing. nothing i would say i disliked. rooms were not massive, beds were big! but clean and well presented. there was a large balcony attatched that made up for smaller room.
Very close to old Pompeii (which is why we were there), just a short stroll to the entrance.
easy walk to downtown and ruins italian breakfasts were too sweet for us
Stylish decor; friendly staff; very convenient location; spacious room and bathroom; adjacent room provided for our children as we had requested Limited choice at breakfast
The hotel is right next to the Pompei excavation entrance. Very close walk. Big plus is the on-premiss free parking The hotel is located on the main street. The amount of noise that comes from the street is disturbing at the evening and night time.
The service was fantastic. They were very informative and helpful. Accommodation- wise, the facilities were very clean and comfortable. N/A
The staff was very knowlegable and friendly and ensured that their guests were satisfied. They provided us with a voucher for a discount at a nearby restaurant. The breakfast was the same every day. Also the hotel was located on a busy street so it was very noisy at night.
This is a small family run hotel and we were made most welcome. Claudio ,Stefano and their family did all they could to make ,not only our stay at their hotel, but our visit to the general Naples area as enjoyable as possible.The facilities are perfectly adequate in a hotel of this size and price.I would like to put in a good word also for the modern town of Pompeii. It's a very pleasant small town with friendly people. One thing to watch out for is the overpricing by the local taxi drivers. It's a small place ,walk!
The staff was very friendly. I booked a quadruple room, but, apparently, rooms there are all double and they just squeeze more bunk beds in a room to make it triple or quadruple. Therefore, there was no space in the room whatsoever. The shower cubicle was small and the shower was fixed.
close to historic district very sober room for the price
Very friendly staff who were always helpful, would recommend to anyone. the directions to it were not good
very helpful staff near to ruins and railway station and places to eat very clean accommodation noisy during the night with traffic
The owners couldn't have been more helpful and friendly, good base for touring the ruins at Pompeii and reasonably priced. Very clean and very adequate for our stay while touring Italy.
Very friendly and helpful staff, food was excellent and room was very clean and functional As a family of four adults it was a shame that we had to have one double bed and a bunk bed which was a real struggle.
The Pompeii ruins are a very short walk away from the hotel. Makes seeing the ruins very convenient and stress-free. Also, the staff was very helpful. Even if they knew very little English, they were super helpful and we always found a way to communicate. Showers are typically small in Italy, but this was probably one of the smallest showers I've seen. Could still use it, though.
Very helpful and accommodating staff/owner
Warm,friendly,helpful staff. Lovely breakfast in fascinating dining room. Good central location.