Overview

Mercure Narita Airport

818-1 Hanazaki-Cho, Narita, Japan
+81 476 237 000

$59+

Overall guest ratings

7.7/10 Good
Based on 2,042 reviews

Review highlights

  • 9.4
  • 8.4
  • 6.7
  • 4.7

Good to know

  • Good shuttle service
  • Good access to airport
  • Great shopping
  • Train station is close

Nearby

    Show all

    About

    The Mercure Narita Airport is located at Tokyo's Narita Airport, a few minutes' walk from the train station on the Keisei line. The hotel features 248 rooms, a restaurant, bar, gymnasium and squash court, and provides a complimentary airport shuttle service. Naritasan Shinshoji Temple, one of the most famous temples in Japan, is also nearby.

    Less More
    accorhotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,024 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.4 "Good access to the airport, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      7.6 "Easily accessible by car, said 76%."
      9.5 "95% thought parking was inexpensive."
      8.0 "City centre within easy reach, said 80%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
      8.0 "80% said the booking process went smoothly."
      9.3 "93% said the recreation staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      3.9 "For 61%, the lobby entrance was sub-standard."
      2.2 "78% complained about the elevator."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      4.6 "54% didn't like the unstylish hotel."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 708 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.6 "Good access to the airport, said 96%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% were happy with the shuttle service."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 5.8 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.2 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.4 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 526 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "Good access to the airport, said 95%."
      10.0 "Near to public transport, according to 100%."
      7.7 "Easily accessible by car, said 77%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% were happy with the shuttle service."
      8.5 "85% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.2 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.8 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 303 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "Good access to the airport, said 95%."
    • 8.2 "Great service."
      7.4 "74% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.3 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 485 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.5 "Good access to the airport, said 95%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% were happy with the shuttle service."
      8.7 "87% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.3 "87% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Good shuttle service"
    "Good access to airport"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    free shuttle
    family mart
    japan
    narita airport
    hotel was right
    close to train
    near in station
    good location
    train station
    loud noise
    no-smoking room
    far away from airport
    open the window
    freshener spray
    More
    Photos
    Map

    Map