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This is not a complaint but needs attention. The booking confirmation received shows check in time from 1400hrs. When we arrived the hotel was closed and check in time was not until 1700hrs. Other travellers also arrived for the earlier time.
The easy location and only ten minutes walk to the town, lovely old town with a lot of history. Good choice of breakfast and good restaurant with very resaonable prices. Free parking. Was excellent as a stop over on our way back from our tour of France.
We had a ground floor room, which had a door opening onto a decking area, with deckchair. Nice to be able to let the sun shine into the room. A seating area nearby would have been good to use, had the weather been a bit warmer. We had a very good meal in the restaurant. Be warned that on a Tuesday evening the restaurants in town close, so it's good that you can eat at the hotel.
Great restaurant, heater in room, no secure parking. no facility to make tea or coffe in room
Staff were friendly and available - dealing with people rather than a card machine! Restaurant available on site. Good sized room and en-suite. Access to reception via steps could prove a problem for some guests.
Slightly out of town but not an issue, parking safe, welcome brilliant this hotel and the chain have soemthing different to offer if they are the newer ones in the group. Amazing value and comfort for a chain and the for a stopover brilliant. Lively restaurant so a good atmosphere not stuffy or abandoned. The owner was on the case - would recommend and stay again selectively as the Montpellier one close to the airport a bit of a mess!!!
Thr price was fine for a budget hotel. There were no English speaking channels on the TV
Location and parking Poor wifi coverage
Be fare about the rooms and amount of beds in the rooms. In our case we made a reservation for 5 persons and max amount of beds was only four, while on the resevation page stand extra bed possible
The location was good for our family. It was easy to find, and fairly clean. The price was rather high, considering the basics were all that was met. We ate in the restaurant, and found that the food was not very exceptional for the price. We would have been happier had we visited a local restaurant.
Friendly and welcoming staff. Good facilities including an excellent swimming pool. A good well appointed restaurant with a pleasant atmosphere. A good place for a weekend break.
the room was up to expectations and clean - we had a triple room under the roof, but even in summer the temperature was ok with the window open; the indoor swimming pool looks ok, but the hall needs to be freshened up; the hotel personell was friendly only at one occasion : when we checked out and paid the bill.
The staff and the food were both excellent
Nice clean hotel with swimming pool. Good food in restaurant. Friendly staff
Nice pool, very large and never full. Parking easy. Food in restaurant good. Room was small. Not possible to use the shower without getting water everywhere. Sauna costs €5 extra, bathrobes cost €5 extra unless staying in a more expensive room. Kettle, tea, coffee, etc have to be asked for at reception - as do toiletaries. Stayed 2 nights and room wasn't cleaned during the stay.
the welcome and helpfulness of the manager and all her staff rien
Price performance is very good. The staff was outstanding.
Pleasant staff. Good, if slightly expensive food Room overlooked council yard and local supermarket. Woken at 04.40 for 40 minutes as delivery van noisily unloaded supermarket supplies
Nice staff, clean and efficient service.
hotel room quiet at night lot of noise in the swimming-pool area due to unattended children
nice efficient people, location the socalled gastronomic restaurant. not much choice, appetizersize portions, robotlike personnel, expensive, no value for money at all
the hotel is at a practical location for a stop on your way to a more southern destination. nice brasserie and vfriendly staff.
Cleanliness and good location. Breakfast was good. A rather formal atmostphere which I found to be off putting. How unusual for a botel to not make it easy to be able to leave your bags there if you're not travelling straight away after leaving your room at 10h.
The location and the village were stunning. The staff were very friendly and attentive to our needs. The family rooms were in desperate need of updating and although linen on beds was clean the whole impression made the room look shabby. The photos of the rooms on the website are misleading.
Neither the hotel nor the staff had much personality. Restaurant very disorganised and not as good as they think it is. But not much alternative in the town
Large room and spacious bathroom. Outlook from room with good views of river and town Excellent dining room and terrace in traditional style. Very helpful staff. Difficult entry into car park if you have a larger than average size vehicle.
The reception staff were freindly and helpful. The restaurant was superb with excellent service and excellent value for money. Not really. It was very comfortable.
Very good value for money. The photos do not do this hotel justice. Staff great, food lovely.We booked through this site. However, the hotel did not have us down as a booking. The staff found us a room anyway (they actually upgraded us) and charged the reduced price on our booking form which was very good of them.