Overview

Holiday Inn Express Nashville-Downtown
Top City Hotel

920 Broadway, Nashville, TN 37203, United States
+1 800 467 1538

$209+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,845 reviews
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Review highlights

  • 9.4
  • 9.0
  • 6.3
  • 5.0

Good to know

  • Good shuttle service
  • Friendly service

Nearby

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    About

    Welcome to the award winning Holiday Inn Express Nashville Downtown! Whether traveling for business or leisure, rest assured that you have made the finest choice in the award winning Holiday Inn Express Nashville Downtown . We are the largest hotel within the InterContinental Hotels Group portfolio boasting 287 guestrooms complete with over 10,000 sq. feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings and receptions. The Holiday Inn Express Nashville Downtown is perfectly situated in downtown Nashville within a stone’s throw of Bridgestone Arena, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, Nissan Stadium and the vibrant Entertainment District . Hotel features upgraded and enhanced 200mg WiFi access enabling superior fast connectivity, iHomes and Keurig Personal Coffee Makers in each guest room. Effective May 1, 2016 a $10 dollar Facility Fee will be assessed per night that includes nightly receptions with hors d'oeuvre and refreshments in the lobby featuring live entertainment from one of Nashville's rising musical talents, downtown shuttle service seven days a week to Lower Broadway Entertainment District, shoe shine service and one of only three downtown hotels with a seasonal outdoor pool. Start planning your Nashville Experience today!

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Non-smoking rooms available
    • Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,845 reviews
    • 9.4 "World class service."
    • 9.0 "Excellent breakfast."
    • 8.5 "Location is great."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Average value."
    • 6.3 "Internet is average."
    • 5.0 "Rooms are ok."
    • 4.7 "Bad amenities."
    • 4.5 "Vibe wasn't good."
    • 0.7 "Bar is disappointing."
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    Overall Rating

    8.1 Excellent
    Based on 1,180 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% were happy with the shuttle service."
      8.9 "89% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.8 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 8.6 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 5.7 "Average value."
    • 4.6 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      0.4 "96% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."

    Overall Rating

    8.1 Excellent
    Based on 332 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      8.7 "87% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 6.6 "Average value."
    • 5.0 "Rooms are ok."
      2.2 "78% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
    • 4.7 "Vibe wasn't good."
      4.6 "For 54%, the lobby entrance was sub-standard."

    Overall Rating

    7.6 Good
    Based on 166 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.3 "Location is great."
    • 6.8 "Average comfort."
    • 6.5 "Average value."
    • 6.3 "Food is average."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
      5.1 "51% considered the lobby entrance to be so-so."
    • 5.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall Rating

    8.0 Good
    Based on 166 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
    • 8.9 "Breakfast is good."
    • 8.2 "Location is great."
    • 6.7 "Average value."
    • 6.5 "Average comfort."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good shuttle service"
    "Friendly service"
    data provided by TrustYou

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