Overview

Holiday Inn Express Nashville-Downtown
Top City Hotel

920 Broadway, Nashville, TN 37203, United States
+1 800 467 1538

$182+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,855 reviews
See all reviews

Review highlights

  • 9.2
  • 8.6
  • 8.5
  • 4.9

Good to know

  • Good shuttle service
  • Friendly service
  • Near city centre

Nearby

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    About

    Welcome to the award winning Holiday Inn Express Nashville Downtown! Whether traveling for business or leisure, rest assured that you have made the finest choice in the award winning Holiday Inn Express Nashville Downtown. We are the largest hotel within the InterContinental Hotels Group portfolio boasting 287 guestrooms complete with over 10,000 sq. feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings and receptions. The Holiday Inn Express Nashville Downtown is perfectly situated in downtown Nashville within a stone’s throw of Bridgestone Arena, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, Nissan Stadium and the vibrant Entertainment District. Hotel features upgraded and enhanced 200mg Wi-Fi access enabling superior fast connectivity, iHomes and Keurig Personal Coffee makers. As a special thank you to our Spire and Platinum Members we will waive our facility fee.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Cribs available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,855 reviews
    • 9.2 "World class service."
    • 8.6 "Breakfast is good."
    • 8.5 "Location is great."
    • 8.2 "Very nice wellness & sports facilities."
    • 6.3 "Average value."
    • 4.9 "Rooms are not good."
    • 4.6 "Vibe wasn't good."
    • 0.5 "Bar is disappointing."
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    Overall Rating

    8.1 Excellent
    Based on 1,187 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.2 "92% were happy with the shuttle service."
      8.4 "84% thought the service was very professional."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.2 "Food is average."
      6.8 "68% thought the snacks were adequate."
    • 5.7 "Average value."
    • 4.6 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      0.3 "97% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
    • 0.4 "Bar is disappointing."
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    Overall Rating

    8.1 Excellent
    Based on 352 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.9 "89% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 6.9 "Food is average."
    • 6.7 "Average value."
    • 4.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      2.0 "80% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
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    Overall Rating

    7.5 Good
    Based on 129 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Location is great."
    • 6.4 "Average value."
    • 6.3 "Food is average."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
    • 4.7 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 185 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
    • 8.6 "Breakfast is good."
    • 8.1 "Location is great."
    • 6.3 "Average value."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.3 "Rooms are not good."
    • 4.2 "Vibe wasn't good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good shuttle service"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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