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Great breakfast easy parking friendly hosts No soap no wi-fi despite being listed on web-site which lead to me cutting short my stay. Doona was too short and pillow flat
quiet atmosphere and great breakfast...all at a great price
The breakfast and the scenery n/a
The variety of junk and art Nothing in the bathroom exept a bottle of soap on the wall not even a showercap or a washcloth. The hotel hasn't been renewed since about the 60's
This is the 2nd time we've stayed there. Lovely European property. Excellent restaurant. In a beautiful setting. Golf course wasn't particularly good, but O.K. Rained while we were there, so that probably influenced our experience.
great staff. location. decor no
This is a fantastic hotel. We have stayed here before and would highly recommend it to anyone.
The location is really excellent The room and communal areas are rather dated and not very clean. The staff not very helpfull
Great location, nice rooms, good facilities. Will come again, if in the area. Pool was not open at 7 AM the day I was there.
the view and the building the wifi didn't work on my macbook and on a work trip that is critical.
Very helpful staff, lovely room, parking inexpensive at close no wireless connection in room apart from T mobile which is expensive,
The relaxed atmosphere and position of the hotel. Well worth the supplement for a river view.
The position right on the Rhein, with a little balcony was great. The noise between rooms was pretty bad, and although the staff was responsive to inquiries or requests, I have to say their manner was a bit dour
Loved it! The perfect location on the banks of the Rhine. Staff couldn't have been more friendly. Pool a bit small, but otherwise everything just right. Will I go back? You bet!
The location of the hotel is spectacular, with an amazing view of the river! The staff is very helpful and kind. Eating at the hotel's restaurants is a really good option too. The city is lovely, a very nice place for wine lovers and the hotel is perfectly located to explore all the options that the Rhein Valley offers. The rooms are a bit noisy, both due to the trains on the other side of the river and due to the thin walls. The lack of free internet access in the rooms is also a problem.
Great as always
It was an affordable hotel with good service and a nice view. It was a considerable distance from Koblenz
staff where helpful, breakfast was brilliant plenty of choice, beds where very comfortable meals in the evening where very expensive 25 euro for buffet not including drinks, bar menu was rubbish, not much choice and quiet expensive too. local food is definately worth it
A True 4 star business hotel. Excellent value for the money the room was spotless, the hotel staff very helpful. The location was excellent for sightseeing of the Rhein/Mosel Region. $20 euro breakfast was not included in the price.
We enjoyed our stay because the staff was very friendly and accomodatimg. The hotel is very nice, the room was very clean, and the breakfast had a good variety. The breakfast was costly if you are not a big eater.
The food was excellent and the room was the best i had ever had.
It was clean and the view was lovely from our room That there is no swimming pool - everywhere there are signs around the hotel that say SPA or thermal spa - and the swimming pool is empty in a state of disrepair - however the countryside next to the hotel is very nice.
Great hotel, good restaraunt, amazing views.
Very comfortable hotel. rooms very clean. Helpfull staff. Good location near Koblenz. Nice garden.
Superb view from 10th floor! Excellent breakfast! The best all our holiday!
Staff should be fluent in English. The rooms should have air co.
Away from the center of the city nestled on top a hill. Nice view. We booked a Leisure Deluxe room. Rooms are listed as follows: On Wyndham Site: Business Room (30 sqm) Junior Suite (37 sqm) Standard Double (18 sqm) Standard Single (18 sqm) Suite (70 sqm) Suite Deluxe (85 sqm) Superior Double (22 sqm) Triple Room (52 sqm) Notice, the only place the word “Deluxe” exists is the "Suite Deluxe" which is 85 sqm! When we arrived, we were told we would be given an upgrade of a room as our room type was not available. We were given a Triple Room. How can we be upgraded if we booked the best room they had? After complaining about the room, we were told that they only had 2 different room types: standard and business. The business room was the same as a triple. After showing the staff their website, they confirmed that it is misleading but that there was nothing they could do. They had nothing else to offer. One staff member said, if they had a suite, they would give it to us. So I proceeded to go online to find that I could still book a Junior Suite. The room was supposed to have a “deep soaking tub”. We got a 80cm x80cm shower. I'm still scratching from a bedbug bite. Mattress was sagging (we got 2 twin beds and booked a king). The room and balcony needed paint. On the balcony the paint was actually flaking off. The shower faucet was old and deteriorated. The radiator hadn't been dusted off in months. The safe was so small that you couldn't even fit a netbook... no key anyway. The sink was installed lower than code. The pillows were several years old. The curtains would not close. And we were given no maid service the first day because we left the room around noon. 4 stars? Don't go there!
We liked the convenience of the hotel. We had a river side room with balcony, which was fantastic. The hotel staff was very courteous and helpful and the rooms were very clean.
We had a balcony room so we enjoyed sitting on the balcony watching the Rhein and all the barges and boat traffic also the view across to see all the train traffic. We visited in the fall and the weather was nice so enjoyed the leaves changing. only a short walk to town.
excellent buffet breakfast and very helpful staff heating didn't seem to be very controllable - either too hot or too cold
Overlooks the Rhine River ! Friendly but facility needs improvements !
From the moment we arrived we were made welcome by the hotel staff. A wide choice and variety for continental breakfast and the hotel is in an excellent location on the river front in Boppard. There is not a great deal of parking at the front of the hotel. It is cheap for a 24 hour period (only Euro 2.50) but I can imagine that it would be manic to find a parking place in the height of summer.
incredible nature by Rhein, lovely people and very nice evening, with sunset and good atmosphere outside sitting in the restauransts by the riverside. no
Verry nice staff and good atmosphere, good food and a nice room, overall verry sattisfaied.
Excellent Location. Clean comfortable rooms. Friendly staff
Breathtaking location, nice wellness area, average service, average dining room Hot room, no aircon, tired dated bathroom, no hotel information in the room in any language, overpriced
Convient, historic Buildring going on outside room area, when at 9pm an tired the hotel staff explained they would be working onther hour! Disapointed in guest relations.
The Breakfast was excellent The room was far too hot - should have had air conditioning. No information in English, we did ask but none was produced. The hotel was very overpriced
We enjoyed everything about our visit and will tell all of our friends Our timing was bad because the castle tour wasn't open yet!
They offered a nice food.
We appreciated every part of our stay, beginning with our arrival. Although we arrived well before the regular check-in time, the staff found us a room that we could have immediately. We were first afraid that this new room in the villa would be less desirable than the room we reserved, but we were pleasantly surprised. The view of the Rhine from our balcony was superb. The view from the dining room with its wide windows was also great. We reserved a table for dinner and were surprised when the hostess led us away from the window area. However, we were given a table in a lovely private alcove which also had a view. Generally we found our experience to be better than we expected from the guest reviews we read.
The guest room was clean. The guest room was far from reception. There was no porter. There was no explanation about the location of guest room from reception staff when I check-in. That's why I misunderstood that the guest room location is near by reception. After I checked-in, I carried 3 heavy buggage to the in front of reception which locate at the 1st floor. At that time they explained to me about the location of guest room. So that I had to carry our buggage to downstair again. I reserved the restaurant at 8:30, but the restaurant couldn't prepare the table for us on time. After they provided for us a very small table which located close to reception without any tablecloth! The table was too small to put all meals and noisy location. I was disappointed.
Excellent location with superb views, ok dining room with average service.
We liked the convenience of having the castle to explore, a restaurant with views, and our room in close proximity. The free parking was also an added bonus. The view from our room was beautiful! The king bed is actually two twins pushed together. Not to mention, the bed/s were not very comfortable unless you like a hard bed. You are definitely paying for the castle aspect because the rooms were average.
This hotel is located in a very good spot in the town. Right in front of the KD boat tour pier of the Rhein river. The cat castle is in a window view. The hotel manager is always asking if there is any problem in your stay.
Stayed in Room 10 overlooking the Rhine, with small balcony. Very large room, but small bathroom. Very clean and comfortable. Hotel is directly opposite the KD line stop. Did not eat in the hotel apart from breakfast, which consisted of smoked salmon, boiled eggs, salami, cold meats, cheeses, rolls, juices and cereals. The owner was a very pleasant man. Very convenient for train also. No.
Excellent location, spacious room with a pleasant view, very friendly and helpful proprietor. In-room mini-bar would be nice.
The quiet location No id request from the staff, we booked in without showing any identity at all.
There was a wonderful view of the Rhine and a castle from the balcony. Nice variety offered at breakfast. Friendly, helpful management. The KD cruise line docks directly across the street and the train station is a few minute walk. Great location!
Great location overlooking the Rhine right near the KD ferry pier. Really large room, well furnished, good place to stay in St Goar.
The owner couldn't be more helpful. He seemed to take a personal interest in every guest. The situation of the Hotel is perfect with beautiful views over the Rhine. A balcony room in the summer would be perfect. Ideally situated for hiking.
Friendly staff, and for once a hotel has figured out traveler's need more than one electrical outlet in their room. The rooms with balconies overlooking the Rhine are extrememely nice, and despite being at the center of town the hotel was quiet.
Very big room with wonderful view on the Rhein Bit old furnitures in the room. Unpleasant smell in the stairwell, but fortunately not in the room.
Convenience of hotel location, standard of facicities and friendliness and politeness of the hotal staff
The area for dining in the hotel was extremely noisy with loud singing and general noise which at times was rather intimidating. The staff made no real effort to keep the noise in check.
Am a regular visitor to the hotel, 1st discovered it several years ago and I keep going back as I have never had a bad experience with it. As always on this visit my room was clean, spacious and comfortable. Staff were as always polite and friendly and the inclusive buffet breakfast got me my days off to a good and tasty start.
Cleanliness, cancelation poclicy, and helpful staff. Wireless Internet is not available freely, and it is far from any avaiable restaurant.
Very friendly staff; good value for money hotel. -
The Waitresses dressed in tradirtional German attire and their engaging presence, was a nice touch. The smell of fresh baked goods wafting up to our 3rd floor room when i opened the balcony door was delightfull. No elevator on our wing.
We liked the authenticity of the Castle. The staff made us feel special. They were well educated on the food, wine, history of the area. Also very accommodating when it came to luggage needs. There was no language barrier, as all staff spoke english. I highly recommend this site as a "special" place to stay no
Beautiful facility and friendly staff. If the restaurant had more choices of food, that would be better.
Very friendly staff and always ready to assist. Porter service to get luggage from parking to the castle is great as the person brought the bags to our rooms (tower rooms). Staff checked us in at 12(noon) and very accomodating with an infant. Two people in our group were vegetarian and dinner main course option was not to their taste but the hotel tried to accomodate the special meal request.
What a wonderful hotel! Great view, romantantic room, perfect service. It's expensive, but definately worth it.
Room was great and booking.com got us a great price. Dinner was good as was breakfast. If you are looking for being in the middle of the action, this isn't the place. It is a walk to the city, but for us it was perfect.
The view. The food. The service. All of the welcoming touches. None
Comfortable bed, complete privacy, excellent breakfast. Splendid views of Rhine.
excellent food and ambience no drawers in the rooms we had (2) to enable us to empty cases! Rather odd esp as one room was large
Our room (separate cottage) was fabulous. At first I was a little disappointed that we were not in one of the inside rooms of the castle but I quickly got over it realizing how wonderful our little cottage was. Great sitting room with our own library and a huge, luxurious, beautifully tiled bathtub, all very private with great views from most of the windows. Lovely! Some of the staff could have been a little more helpful (and friendly). Also, the restaurant closed up just a little too early, another 1/2 hour (to 9:30) would have been helpful.
We loved our stay at Häckers Kurhotel. The hotel is placed in Bad ems a really small town, and it felt like you were seperated from the rest of the world. Time stod still. The hotel itself was wonderful, the staff was really really serviceminded and the breakfast was excellent...So if you are looking for a hotel and surroundings to completely relax in- this is the place..
Old fashioned spa-hotel, very atmospheric. Good spa and sauna facilities. Bathroom had a stale smell; needed airing.
Staff and Breakfast. This is an old resort slowly coming to an end. Terrible furniture, worst sheets. One room smelled, another extremely dark (had to upgrade it). Bathrooms were fine. Only for older people interested in hot spring.
very good hotel very good foodgood
one of the best spa hotels I ever visited
Friendly staff, good food, good value for money Not bad as such, clearly refurbishment is underway - but my room had dated look
upgrade me to a better room as the original room was not ready the spa should also be opening in the morning
Excellent breakfasts, good location Parking was a problem, particularly for my disabled wife
The pool and the Sauna Landschaft - the beautiful setting of the hotel. We loved the Sauna Landschaft, but it was closed one day, and we find it strange that nakedness should be compullsory (seems a very strange German wish for strict rules) - anyway neither we nor several others stripped our swimsuits!. We came mainly for the Offenbach Festival Concert, but we thought it strange that the restaurant doesnt adapt to the times of the concerts: no way to have dinner at the hotel before or after concert. An improvement would also be to have easy access to Internet even without bringing a laptop. But we had a lovely time! Karl Johan Danell
Everything is excellent...I would recommend this hotel to everybody who likes thermal spa facilities.
We loved the Spa and Welness. Room was very nice and breakfast excellent. A place to relax. Nice view also from the room.
Very pleasant and helpful staff. Poor soundproofing and rather small rooms. Bathroom needed refurbishing/modernising.
We had Rhine view with balcony - definitely worth the extra. Friendly and helpful staff. Noisy unless windows kept closed (river traffic).
We enjoyed the convience of the Hotel to the Rhine and to the town. At night the sound of the trains across the Rhine was disturbing.
It was so close to the Rhine none
The room was small but had a view of the river over the train tracks. It was clean and everyone was so very nice and helpful. Breakfast was good even though the waitress each morning was not exactly a cheerful lass. She was the only person our whole stay whom did not smile and greet us kindly. All in all it was a nice place and comfortable.
It was right on the banks of the river. WiFi broadband kept on dropping it's signal and found it very difficult to work. Not a lot of choice at breakfast which was continental. Hot water took an age to come through if you used it in the daytime instead of morning. If you have the window open on the river side of the hotel then be aware that the freight trains accross the river run all night.
It was a beautiful hotel. Nice staff. The trains across the Rhine River ran it seems like every 20 minutes all night long. We were kept awake so much of the night with the Trains and they were loud. Very noisy and upsetting when you can't sleep. Windows, glass door were shut tightly still could hear Trains. Would never stay at this hotel again because of the location, I would rather stay at another town on the Rhine River.
Excellent value for the price. Very friendly staff and excellent breakfast, located only a five minutes walk from train station. We got a very basic double room with bathroom very clean. I didn't try the internet service, so I don't know how it works. They also own a wine yard and make an nice Riesling which you can buy at the lobby. They only take cash, no a big deal just be prepared, plenty of ATM's around
view from balcony excellent very noisy & frequent trains even during night.
helpful and friendly staff ,wonderful location ,great breakfast nothing
Very comfortable and clean and warm room. Friendly and attentive staff.
A very comfortable country hotel A large coach party absorbed much of the staff attention at dinner and breakfast.
everithing was on the high level
Quality of the towels could be better
Large room and good restaurant with friendly staff.Good breakfast.
Please write at least 15 words
The staff is very helpful and kind, the apartments are clean and comfortable
Excellent price for value, breakfast in your room is just great!
Nice quiet location (after the owner's son had finished his short drum practice in the basement!), right by the river as you'd expect from the name
Centro location in town and the room was very comfortable
location and hospitality of the young owners. These days, in-room internet wi-fi is expected. At Am Markt, it not only was not free of charge, the charge of 8 Euros per hour is exorbitant. For this reason I would not recommend this hotel to others unless they had no need for internet access.
In my opinion, this hotel was in the best location in town. Our view was of the oldest building in the town. Bacharach is a very nice little town.
Charming as to a genuine German hotel, clean, great value, excellent location in beautiful Bacharach. We would return again and again!
We found the Hotel to be utterly charming and enjoyable. It is conveniently located (although the town is so small the hotel could have been located just about anywhere.). Our room was a very cheerful yellow. Very comfortable and clean. There are a lot of stairs in this building. People with difficulty climbing or limited mobility would have a hard time here.
All of the above listed items. Also, our room was a suite/apartment instead of the expected 1 room (double bed/cot). The staff was extremely helpful & pleasant and the town of Bacharach was enchanting!
Wonderful hotel in a beautiful Rhein village. Overlooking the market square but not noisy at night, as the village is small and very quiet, and the hotel is not near the train line. Ask for Room 2 which has a lovely balcony overlooking the market square. A much nicer overnight stop than the tourist traps of nearby Bingen or Rudesheim.
The location of the facility and the rooms really were very nice. Since we were there during the end of the tourist season, the resturant was not open at convenient times. It was closed for dinner both evenings of our stay.
the location is good. 10 mins walk from the train station. It's also near the pier and tourist center. We can easily arrive the tourist attractions. The bathroom is too small.
Size of room & bathroom, cleanliness, great location in town. Quality of breakfast.