Overview

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

$99+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 2,270 reviews
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Review highlights

  • 9.2
  • 8.9
  • 8.8
  • 6.9

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Serhs Natal Grand Hotel in Natal (Dunes Park), you'll be close to Natal Convention Center and Christmas Tree. This 5-star resort is within close proximity of Dunnas Shopping Mall and Praia Shopping.

    Rooms

    Make yourself at home in one of the 396 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional features at this Art Deco resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,270 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.8 "Pool is good."
    • 8.7 "Location is great."
    • 7.7 "Good service."
    • 6.9 "Food is average."
    • 5.7 "Rooms are ok."
    • 2.7 "Disappointing internet connection."
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    Overall Rating

    8.7 Excellent
    Based on 1,157 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.8 "Pool is good."
    • 8.7 "Very nice wellness & sports facilities."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 5.8 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.3 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
      5.1 "Only 51% thought, the hotel was luxurious."
    • 4.3 "Value below average."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 930 reviews
    • 9.2 "Excellent breakfast."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Great parking, according to 100%."
    • 8.5 "Beach is lovely."
    • 8.3 "Pool is good."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.9 "Food is average."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 181 reviews
    • 9.3 "Excellent breakfast."
    • 8.7 "Beach is lovely."
    • 8.4 "Location is great."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 5.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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