Overview

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

$119+

Overall guest ratings

8.6/10 Excellent
Based on 2,020 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.7
  • 5.8

Good to know

  • Friendly service

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    About

    5-star hotel complex in line with European standards. An exclusive design and atmosphere, class, comfort and elegance in details are all qualities available to our customers in Natal, known as the city of the sun and boasting the cleanest air in the Americas.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programs
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,020 reviews
    • 9.3 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
      8.8 "Great parking, according to 88%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.3 "Only 53% said rooms were big enough."
    • 5.6 "Average value."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 909 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      9.0 "Great parking, according to 90%."
    • 8.6 "Pool is good."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Bar is ok."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.9 "Only 59% said rooms were big enough."
    • 5.1 "Average value."
    • 5.0 "Average cleanliness."
      2.8 "72% said rooms were dirty."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 1,030 reviews
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      8.5 "Great parking, according to 85%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Pool is good."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 5.9 "Average value."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      5.0 "Only 50% said rooms were big enough."
    • 4.2 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 80 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Location is great."
    • 7.8 "Good service."
    • 6.4 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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