Overview

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

$123+

Overall guest ratings

8.6/10 Excellent
Based on 1,956 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.3
  • 5.4

Good to know

  • Nice building
  • Friendly service

Nearby

    Show all

    About

    5-star hotel complex in line with European standards. An exclusive design and atmosphere, class, comfort and elegance in details are all qualities available to our customers in Natal, known as the city of the sun and boasting the cleanest air in the Americas.

    Less More
    accorhotels.com

    Amenities

    • Babysitting or child care
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Kid-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,956 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      9.5 "Great parking, according to 95%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Pool is good."
      7.1 "Clean pool, said 71%."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
      7.9 "79% thought the architecture was beautiful."
    • 6.3 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.8 "Only 58% said rooms were big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.4 "Average value."
    • 4.7 "Bar is not good."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 880 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
      9.6 "Great parking, according to 96%."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Food is average."
    • 6.1 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.1 "Only 61% said rooms were big enough."
    • 4.9 "Bar is not good."
    • 4.7 "Value below average."
    • 2.8 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 997 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.4 "Great parking, according to 94%."
    • 8.7 "Pool is good."
    • 7.8 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.6 "Only 56% said rooms were big enough."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 78 reviews
    • 9.3 "Excellent breakfast."
    • 8.6 "Location is great."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
    • 5.7 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    More
    Photos
    Map

    Map