Overview

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

$111+

Rates
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Overall guest ratings

8.7/10 Excellent
Based on 2,136 reviews
See all reviews

Review highlights

  • 9.3
  • 9.1
  • 8.7
  • 5.3

Good to know

  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Serhs Natal Grand Hotel in Natal (Dunes Park), you'll be close to Natal Convention Center and Christmas Tree. This 5-star resort is within close proximity of Dunnas Shopping Mall and Praia Shopping.

    Rooms

    Make yourself at home in one of the 396 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional features at this Art Deco resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • No smoking
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 2,136 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Excellent pool."
    • 8.7 "Location is great."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.9 "Good service."
    • 5.3 "Rooms are ok."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    8.7 Excellent
    Based on 982 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent pool."
    • 8.8 "Location is great."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    8.5 Excellent
    Based on 982 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Pool is good."
    • 8.5 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.4 "Average value."
    • 4.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      1.8 "82% said rooms were dirty."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    8.3 Excellent
    Based on 170 reviews
    • 9.4 "Excellent breakfast."
    • 8.4 "Location is great."
    • 7.9 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.8 "Food is average."
    • 6.5 "Average value."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
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    Hotel type
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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