clean, comfortable accomodation no kettle in room. credit card charged in £s, although I asked for Euros.
The relationship price / quality The noise in the rooms
Friendly and helpfull service, appropriate standard of room, good price location 20 km from the city centre. Parking nearby but it can be difficult to find a free place when you come very late. Without a car there are some bus lines it's not complicated to go travel to Marid. However the way back can make some troubles.
Staff very friendly & helpful location not easy to find & lack of directions from motorway . Did have a restaurant , but food not of particuarly good standard. Location was in a bit of a waste land , rooms not welcoming & too minimalistic - no shampoo/shower gels, towels very small & thin .No kettle in room which woudl be standard in o ther travel lodges branded hotels
It was basic but clean and friendly. There is no drink making facilities in the room
fixed breakfast, no weekend service for dinner
The price No free breakfast.
The hotel staff was very friendly and the room was exactly as shown on the web site. Very clean.
Comfortable but bed was creeky and a little lumpy. meals ok but basic, good value.
New, clean, convenient to the factory outlets. The shower runs cold (zero hot water) for about 5 seconds every minute. This was shocking. The hotel staff could not figure out why this was so. We had to time it and get out of the shower ever 45 seconds to avoid the 5 seconds of freezing cold water. At least it happened in regular intervals. They really should fix this.
staff was good , rooms were excellent , good location near freeway breakfast buffet was lacking
A good value hotel, pleasant and helpful staff, dinner restaurant had a good choice Breakfast just consisted of juice, bread, croisant & coffee. The direction map on the website requires improving
I worked in my bedroom. Breakfast didn't open early enough.
Excellent service and delicious dinner at the restaurant. Very efficient and friendly check-in/check-out staff. The location was convenient for visiting El Escorial and the surrounding area, well-situated for accessing the highway system. The room, while not spacious, was clean, modern and quiet, with a pleasant view of the hills. A nice value!
It is very clean and smells like flowers ( good for people who like flower smelling places) It is in the middle of nowhere so have a car. The water is constantly cold even when you put it on the hot setting. The rooms are warm but the bathrooms are arctic temperatures as well as the lobby and hallways. Bring a kettle to get your hot water.
very modern and new hotel, excellent and high quality furniture
The staff were very accommodating, and the hotel was modern and clean. The location was perfectly situated outside of Madrid with access to many to many surrounding side trips.
Friendly employees, particularly the night clerk, breakfast OK.
There was no evening meal on the Saturday and nowhere to even get a drink there was no coffee or beer the cafeteria and restaurant was closed for the weekend and on returning home we found they had charged us 7 euros for a breakfast we did not have.
The location was very good for where I needed to go and had very easy access to down-town Madrid as well (at least during this time of the year) The breakfast could be improved.
Hotel facilities Relativly small room!
The cleanliness inside the hotel The air conditioner was a bit noisy, except for that everything was good
Good modern hotel, nice rooms, wifi in room worked well and good breakfast
We were a party of 50 people from Ireland in Madrid for a Wedding and our needs were not catered for regarding food and drink services The Hotel could have made more money from our party if services were provided at the weekends -also we could have done with a swimming pool as it was so hot during our stay - also the surrounding landscape would not be the most attractive sceanery to look at .Bussiness wise you should look at your weekend services if you want to make more money in this time of world recession. Yours sincerely Patricia Doyle We would all have liked to spend our last night at the Husa but on account of no evening meals or after drinks we had to take our business into the nearest town(Boadilla del Monte). You could have done with one extra Barperson for better service for a crowd of people like ourselves.Overall we enjoyed our stay at the Husa Madrid Hotel
bathroom in the hotel The bar was not open throughout our stay and there were no shops nearby so we we're unable to get a drink (even a bottle water) or any food at the hotel. If they are not going to provide the bar/restaurant facilities they should at least have a vending machine.
Free internet access, cheap underground parking. Location isn't great, but metro access looked to be good (I didn't use it however).
Convenient for business meetings at the Parque Empresarial Room was too warm: I was unable to reduce the temperature other than by opening the window.
I found the location very pleasant. The greeting was friendly and the rooms where comfortable. One thing that I would say is that as a business traveller it would be good to have an Iron and a Ironing Borad available! other than that the Hotel was very good. NA
Decent and friendly hotel room temperature controls are slow to respond to change
The staff were very friendly. The ffod was nice ' good selection for breakfast. Poor choice of english language TV channels - all you ever get in these hotels is BBC News and CNN.
The staff was very friendly & helpfull all the time. The breakfast open buffet was not reach. But still you can get additional dish (like omelet) with no extra charge.
Very comfortable bed. We did not want to get up! Room is extremely hot, we had to leave the window open.
Peace and quite and, of course, comfort and cleanliness. Food good too. Professional and friendly staff. No
I loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent facilities, very good staff, friendly but the amenities of a large hotel No
The kindness of the staf The indications on the road. Without GPS I think it would be a bit difficult to find
Price reasonable and buffet breakfast with good variety... Old style room decoration, noisy climatization system...
Excellent bathroom and comfortable room overall. Staff pleaseant and I was glad to have the use of the Hotel garage for the security of my car The Hotel Location is good as a base, but its surroundings were a surprise and not good - amongst car dealerships.! The double glazing did not block out the sound from the motorway, nor the noise from the teenage revellers from a club that emptied at 3.00am. The breafast lacked any fresh fruit, but was otherwise generous.The evening meal we had was bady rushed.
Nothing was good. Very far from station, no limousine service. Very far room from stairs,
The breakfast included
the food was very good, and we had a very good peaceful nights sleep. we did find the beds a bit hard.
Friendly staff, nice rooms. Room was too hot and was too close to the main road to open the windows.
The hotel staff in the morning excuses itself for poor service and make me a 10%discount which partially compensate the inconvenience The air conditioning did not work , the tv did not work, the hairdrier did not work.
They had an unexpectedly good interenet connection The television was not working properly
Cleanliness. Damaged furniture in the room. Something out of the day menu has add-on price.
It is conveniently situated near Euroforum, where i was attending a medical meeting The room was rather small for 2 persons.
optional Breakfast was poor value
Free wifi Breakfast is starts late.
Ideal situation for the Valley of the Fallen and the Monastery of El Escorial, in fact the hotel is opposite and some rooms have excellent views. Staff are very helpful and the rooms large and comfortable. Parking is difficult. Some Pay and display spaces are available opposite.
The location couldn't have been better to see the Monastery. The wifi was very good The walls are so thin you could hear your neighbors talk and laugh. It wasn't too funny at 1:30 in the morning.
Proximity to El Escorial. Minibar was locked and we were not given a key. No free tea and coffee available as stated in the brochure.
Very, very close to the old city and the monastry The breakfast offers little choice
Nice quiet location with very friendly staff. Hotel appeared to have high standards. Very limited choice of menu especially as I am a vegetarian and the meals were the same as last year.
Convenient, clean, friendly staff. Air Conditioning not up to requirements-was never cool enough.
Nice hotel, comfortable room The room was quite noisy as it was facing the road; the taxi driver had some problems in finding the hotel as there are no indications or signs in Majadahonda
The room was a good size with a large bathroom. Things were basic and clean. I had many problems accessing the wireless internet, but they at least had a computer guests could use at no charge. The address information provided on the website could be better, including giving the name proper name of the hotel, "Hotel Majadahonda." The only upside to this problem is that they are the only hotel in the area, so it is fairly easy for someone to tell you where it is.
Breakfast Some of the staffmembers where not helpfull/ willing to solve a problem at first.
Convenient location and friendly staff Too much heating so that room was always too warm. Sound proofing to Boadilla road is also very weak so that traffic wakes you up in the morning.
It was convenient to shopping areas - close to motor way. Fitness room and pool were a joke - I would not even call it a fitness room. Air conditioning did not work unless you were in your room, so your room got hot all day then never cooled down at night.
There was no hot water and after 6pm only one english speaking staff at the hotel
the entree is not very nice
Everything satisfactory for our needs . . . passing through by car to Southern Spain.
Friendly staff Too expencive breakfast for the buffet choice. Window opening not suitable to ventilate the room.
Very helpful receptionist & barman. Comfortable room, good air conditioning, good bathroom facilities. Secure garage parking. Very poor & overpriced breakfast & inadequate breakfast staff.
Well trained efficient staff, fair selection on restaurant menu. Very difficult to find, no facilities for smokers anywhere in the public areas, poor breakfast selection for price.
Very helpful friendly staff. Nice clean hotel Bit far from madrid city
Lovely hotel, room a good size, tea and coffee making facilities, nice little bar and relaxing areas. Nice and modern hotel. Room was a double but we took two inflatable beds for the kids, easily fitted in room - bargain, would recommend. Internet connection poor, ok though in the lobby. The hotel is in a good position, if a little tricky to find - the Madrid road signs are the worst!
Staff are friendly and welcoming Maintenance of room, bathroom is appalling for a new hotel. Management need to check rooms daily to fix. Our last experience of your so called buffet food gives Campanile a bad name. Fire the chef and the manager
Relaxed atmosphere, close to El Pinar train station with easy access to Madrid city centre and nearby mountains. Close to Las Rosas and Madjahonda. Mint tea bags.
Very pleasant and attentive staff. Good location for A6 and Madrid ring roads. Good evening menu.
This is actually more than 4 star hotel (close to 5). It is excellent if you travel by car and want to go to Nothern part from Madrid (Segovia, Avila, El Escorial, Valle de Los Caidos). It is by the highway, and the parking is free.
Nice large room. Friendly peoples. Free parking.Easy to find. Inside is the hotel nice and quiet. Not a nice location. To close to the highway(100 meter). You can smell it when you open the windows. You can hear the traffic off the busy highway during the night.
100% happy No
Very convenient situation on A6 highway. Excellent room and nicely fitted What about adding a swimming pool ?
Easy to find if northbound on M50/A6 therefore good for overnight stop. Although my stay was on a fiesta day and the resturnt was closed the bar food and service was good. A comfortable stay and I would use this hotel again. Exit from the hotel during AM peak hour can be a problem.
everthing the hotel is very good indeed and we would not hesitate to recomend the hotel and we would love to stay there again it could only be improved by the addition of an outdoor seating / relaxation area
Very good and fast wireless internet connection. Even calling with Skype over the wireless was no problem at all (is a real problem in most hotels).
Very well located as a stopover going between southern Spain and Santander. Very clean and comfortable with a secure underground car park. Restaurant and mini bar rather expensive but more reasonable places to eat close by.
We've got double which was actually kind of suite with 2 rooms and some spacious corners. Such room should be comfortable to stay for several days, visit Madrid getting it by train or by car. Place is convenient to rich from/to airport. Parking, internet are available.
Super quality rooms, made very welcome on arrival, excellent breakfast choice. Impersonal, poor service in bar/rest.
Location was fine. Very near metro, 15-20 min walk to Gran Via through lively streets with shops, cafes, bars. Staff were fine (although limited English). Room was large enough, bigger than some 3 or 4 star hotels I stayed in before. Kitchenette facilities limited, basically a 2-ring hob. Breakfast poor, just tea/coffee,bread,croissant. Breakfast room very small, had to wait/queue 10 mins to be seated. Hot water for shower/wash limited at various times, sometimes just lukewarm. Window in room would not open fully as blocked by curtain rail. A/C did not seem to function. Whilst overall the stay was fine, expected more for price paid.
Claimed to be an apartment but none of the facilities in kitchen(actually a cupboard!) worked. Not possible to prepare food.
localization the front rooms are too noisy
Nice facilities, well located.
Accomodations were very comfortable.
location of the apartments is very convenient for sightseeing and shopping, the metro station where 3 lines cross is located near. Staff is very polite and ready to help but only in Spanish language. we've ordered a non-smoking room but there was an ash-tray in the room and the smell of smoking though the receptionist ensured us the room is non-smoking. Breakfasts consist of pastry only, no vegetables, fruits, cheese or ham. But as there is a cooking area in the room you can prepare breakfast you wish by yourself.
really good location, by walk to downtown anywhere, close to the metro station, great connection with airposrt, nice spacious rooms, great variety of TV channels (like most "aprende ingles TV chanel"), fridge, good price. Really recommend.! overpriced interned in lobby (1€/15min), poor breakfast,
Good location, only 15 min on foot to city centre Breakfast too basic, poor choice of TV channels
The central location, next to Alonso Martínez underground station, with immediate connection to Barajas Airport and to Madrid's city centre. The kindness of the afternoon and evening employess. The noisy Air Conditioning system. The rudeness of the morning receptionist. The lack of variety at Breakfast.
The localization is really good, the prize and the breakfast included The clean of the room. The staff of the hotel don't change the towels in second night
Great price and parking. If you have a car it is the best place to stay around Madrid. Awesome breakfast for €5
the staff was very professional and friendly. I've liked everything!
Clean, good location next to station. Could do with another blanket in room. No fridge in room. No tea or coffee making facilities
Excellent place to stay outside of Madrid (with a car). The price was right, it was clean and quiet, and the village of Navalcarnero is a delight to boot. I am very pleased that we stayed there instead of the center of Madrid (actually, we didn't even bother with Madrid itself on this trip.) By the way, we don't understand the comments from people who had trouble finding the place, as it is located directly next to the highway, right under a huge sign saying its name. It would be difficult not to find it. nothing
Parking facilities Located close to the highway. Very hard to find it. The address on the Booking.com-site was impossible to find — even with a GPS.
I was particuarly impressed by the attention from staff particularly th desk team who assisted with getting a taxi for me from the station on arrival. The croissant at breakfast and the roll were of the best quality Bedroom too hot on arrival
The price was fair. I had been on a one week trip tp Galicia overnigthing on Paradors and needed a hotel close to the airport, which I had to go to next morning. The hotel is situated so close to the airport that you can get there within a deasent time and avoid going to the central Madrd. Actually not but the hotel has no charm and no features to be remembered
easy parking, friendly and clean. free wifi, pool, and good value for money breakfast.
Location To noisy, and I did not like that it is between a gas station and a wedding salon.
The staff was very kind, the rooms are excellent and the hotel's location is perfect!
Quite place - very simple. Very limited services - Wi-fi no longer free of charge in the rooms and only available in the lobby with password.
I loved the mattress, it is very comfortable! Excellent to relax from a hard day at work! I don't like the elevator, it's a bit slow and takes a lot of time to open.
staff very helpful, good shopping and restaurants,half hour to airport all motorway and good food and price
Very practical in order to reach the Escorial on the other day.
its location in the heart of the town the complete and utter lack of the understanding of even basic english not even hello from reception
Very clean and functional rooms, friendly efficient staff and ideal location for our needs. Excellent value for money. No
value for money budget hotel in convenient location for shops, restaurants and transport. no internet facilities.
Room was very comfortable and kept clean. Staff were able to comunicate fairly well in English as my Spanish is very limited. Very close to the Gran Via which would be good for visiting on other circunstances to mine. parking facilities
very helpful staff
close to shopping , nice neighborhood
A very clean & well run establishment. Good location. Helpfull staff. Good price Local parking is a nightmare