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Comfort, social activities The stuff cannot speak English although this is the hotel with 4 *!!! They only speak German. Dinner costs 20,00€ per person, but it is not worth that much.
It is located in a very pleasant town and so there were places to go and eat in the evening. This was important as the hotel catering facilities were not so good - see below. This is a 4 Star Hotel. Its health and sporting facilities are really excellenet. However, the one thing which is well below 4 Star standard is catering. There is only one restaurant and this is buffet style. The quality of the food is satisfactory without being especially interesting. For this standard of hotel I would have expected a choice of at least 2 different restaurants and a more attentive service. Breakfasts were awful - rather like a rugby scrum.
spa facilities, cave treatment area
We got a room designed for disabled people.but were not informed about it.it caused inconvinience.there was no mirror in the room,no soap at the sink in the bathroom and toilets designed for disabled.the safe box did not work and it turned out they took out the batteries.
Helpful staff, clean indoor and outdoor pool, nice food.Overall impression is good, with little improvements could be truly four star. The bathroom could do with a bit of refurbishment (unpleasant smell, cheap and faulty shower head). Air conditioning switched off during the (hot) night. Good facilities, but table tennis...is an overstatement.
The hotel does not hae any English speaking staff except for one person. The hotel was lacking in amenities (like good soap, tissues, and shampoo) in the room.
Excellent facilities, pools, sauna etc. Friendly and helpful stuff. Very good meals. Stuff in general didn't speak English but they had willingness and smile so it was not a problem.
Quiet location, free car parking, nice hotel staff, good breakfast with good food selection (especially when compared to most European hotels, which have awful poor breakfasts), pool for kids (if you visit in the summertime when it's not freezing cold). More like a 2 star hotel - no elevator, no help was offered to carry heavy cases to 2nd floor, hard to find at night (owner does not turn on sign to save on electricity bill...), shower needs urgent renovation, no soup or shampoo in the shower (bring your own), ancient towels need urgent replacement, very high price for what was a very basic room in off-season (hotel was nearly empty) so overall poor value for money and not recommended from out point of view (family with 1 little girl).
Selfservice at the bar, clean, friendly, breakfast ok Not all people like german music during breakfast, when the weather is bad you have the impression you pay to much because you can't use the pool
The staff was very friendly and ready to help. The location is nice, the hotel is easy to find. To recommend.
Very good pension.
First of all - it is staff.
very big room, very good breakfast, very clean everywhere not even the basic English ( at least, you have to have the internal rules written very clear also in the european official language and maybe others!)
we stayed here during late October and there were very few people about, however the service and facilities were great, staff were always helpful and room clean and quiet. Location a bit far away from main attractions - must have a car to stay here.
stunning place, lovely people, great food...what else?!! :) no nothing! everyhting was perfect!
Friendly staff, good quality/price ratio, restaurant, calm, swimming pool,
Good restaurant and excellent food. Very good service.
The staff was firendly and the food was good. The prices in the restaurant was alos ok. It was very hot and the hotell need to invest in aircondition and mosquito net in all rooms the be able to keep my type of family as guest in the future.
Nothing Lack of directions from the train station (we had no car). There was no local information and the staff were not interested. They did not take any form of credit card for payment blaming a faulty Bank Connection. They would only take cash. The cash machine was 2.5Km away. The food was not of a recommendable standard. Breakfast was below what we expected. The room was poorly furnished the bathroom was poor. There was no working plug in the sink. The wroom was cleaned once in our 5 days there. The bed was terrible and forced us to check out 3 days early. In summary, steer well clear there are far better places in nearby Kesthely. A poor reflection on Hungary.
services like swimming pool, jacuzzi, masage, peacefull surrounding nothing, it was just I expected.
swimming-pool was good and personal helpfull There was no air-condition temperature inside was over 30 c
Nice little pension for families. Big pool, good sauna, spa... Quite good apartments.
Wery pleased by the conditions found here. Spatiousand clean rooms, good breakfast, very kind personell, extremely low prices for food and drinks.
Atmopsfere, reception nature, piece
the overall cleanliness of the complex was great and the staff, even with their limited english, were very helpful and pleasant. It didn't make any difference to our stay, but I would have liked to have known before we arrived that their was a campsite included on the complex.
Wery nice stay, staff speaks english and german, was able to help with all questions i had.
Good staff. Good breakfast. Basin in the yard is very useful. Many interesting places in surrounding.
Friendliness of the owners. The location. The price Mosquitoes but cannot blame the owners for that
friendly staff,very quiet and easy rechable location,clean pool, don't have an air condition,bed is poor
The Lorelei bed and breakfast was a very nice place to stay in the Balaton Region. We were there in the off season and it was located in a quiet neighborhood. A very nice young couple run the place. They were extremely helpful, giving us excellent recommendations for restaurants, local attractions and wineries to visit. They spoke excellent English. The room was very clean and had all the basic necessities. The security was good and included gated parking and a safe in the room. The location is easy to get to with car or bike. We thought that it was an excellent value for the price.
Host was friendly, answered our questions and made our stay comfortable. Room is simple but clean. We got off at the wrong train station, it was raining and we got lost. Checked and realized that the train station name in booking.com is not alsogynes but some confusing hungarian name.
The rooms were quite simple but were spacious and extremely clean, as was the rest of the Pension. The owner was friendly and spoke very good English which we really appreciated and she also recommended some excellent places to visit. Probably the best thing was the breakfast; there was plenty of choice including cereals and fruit and plenty of bread and preserves, as well as the meat and cheese we were expecting. There was lots of everything and plenty our young children enjoyed. Hard to find fault although a kettle in the room would have been nice so we could make a coffee when we returned in the evening.
Cleanliness of Pension, friendliness of owners, nice garden for children, general location and good breakfasts. Our shower was quite basic and over flowed tray if left to run too long, but manageable.
Owners were friendly and very helpful - gave excellent infromation regarding the region. Nice and quiet surroundings.
Delicious Breakfast If there was anything negative we'll say a train could be heard twice at the night
nice, clean, inside parking, good food, quiet wifi in the room is limit, the rooms are in a separate building. But works, and OK in the restaurant.
The hotel is more expensive for the conditions we met there the bathroom: the shower was dirty
7 minutes walk to Balaton. Very nice family-owners who serve good breakfast and offer very good restaurant. It is good to stay not more than a couple of days - big problems with water and toilet, very small room (we had an additional bed for a child), absence of condition.
Liked the family atmosphere and the welcoming nature of the entire family group. The Wednesday night Hungarian Buffet was a real treat.