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Friendly staff, good value for money, good breakfast
Very friendly and helpful staff, very good food, great selection for breakfast. lovely room None
very nice family hotel with great rooms and good food also safe parking
easy travel to places I wanted to visi rooms very small
it was located on our way to Tuscany and the price was correct.
location, while not in town, was very convienent, with easy and secure parking. The breakfast (inlcuded in the price) was excellent, with nice variety and selection, and quality. We also had dinner the first night at the hotel which was quite good and reasonably priced. The owners and staff were friendly and helpful (and their english is good). We booked a deluxe roon, and a standard room (for our kids -- ages 18 and 20). The price was not very different, but the deluxe room could be requested as non smoking; the std. room could not (and it smelled of smoke upon moving in). Italy has recently legislated a no smoking policy in public places (very welcome), but this smoking ban apparently does not extend to hotel rooms. Our preference of course is a hotel which is completely non smoking. The smell went away quickly and this was not a problem beyond the smell when we initially moved in.
friendly and helpful staff, good signposting of hotel from a fair distance away. Would have liked coffee/tea facilities in the room.
Every thing is one price so there are no more cost. Such as internet the dog.
Room very good, buffet breakfast exceptional
Nice room, great staff, excellent restaurant, best breakfast Hard to locate
Professional, but friendly approach of the staff.
Rude staff on reception - charged our clients by mistake when they already had details of our prepaid credit card and should of taken the money from there. Complete mess when checking out absolutly disgrace my clients had to then face the embrasment of paying for their own room...
The hotel is well llocated and is part of a shopping center. The private parking is a plus. The staff is friendly and helpfull. The rooms are clean and with all comfort. Free internet in the room.
Wonderful reception staff - Elizabeth is exceptional - very helpful. Good parking, very secure.
Yes it's pleasant hotel and the staff are friendly. We were upgraded which was nice. Breakfast could be have been better but then Italian hotels are known for serving good breakfasts.
The staff, very friendly and helpful and good standard of English. The location is very good for shopping and getting into the countryside very easily.
The breakfast was very good and good sorted The lift was very smal, so that you wouldn't get in with a big luggage
Pay attention with arriving to the hotel. There are many cameras and closed streets.
Good location. Improve on service quality.
Situation No hairdrier in room, room was heated up because shutters were not closed during the day.
nice view from the room, good restaurant - try their beef! rooms are rather small. no wi-fi working in the floors, only in the hall (and the connection is free only for the first 30 minutes)
Views of the lake and helpful, friendly staff.
From the second floor we could not see the view of lake sirio.
Veyr pleasant stay and quiet stay. getting to the lake not as easy as we thought. 30 mins free wifi on super slow connection the restaurant! tries to be very fancy, but food, service, price were in no relation.
View (if you get the right room) - Restaurant, very good
Excellent staff and very good value for money
the welcome we got when arriving late from a long days, travel. the balcony view from dining room. the area and lake are beautiful. lack of facilities to have a tea or snack out of breakfast time. (could have tea/coffee making facilities in the room)
The hotel is a little off the beaten path but very well maintained. The room was spacious, clean with beautiful views over the lake. Service at the adjacent restaurant was excellent and the food was good. Recommend!!
very cooperative andhelpful staff
Historical charme of the hotel. Beautiful View on the plain and nice gardens. The swimming pool
The hotel located on the top of the hill, and created most beautiful observation post view of all envirement. The hotel created bad and bitter atmosphere. the facileities were poor (bad,blanket,sheet etc.)
Very beautiful antique house.large room.paintings on the walls,antique furnitures,decors...imagine youself in a museum.all modern conveniences.plenty breakfast.large garden around the house,italian landscapes charming and kind hostess excellent! Hard to find in the evening.no singboard