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The kindness of the personnel involved in all the aspects of my booking and staying. Just one simple thing. Try to make all the hotel space wireless for internet connection. More practical that ' s it.
I used both the resturant and the spa/gym which was good.
It's location to the beach The smell of cigerette (and/or cigar) smoke. Very little information (eg menus, Wellness facilities) was readily available in English.
Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention. The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.
Everything superb hotel. No.
the view no
Ease of internet access, breakfast buffet, staff friendliness and professionalism Quality of food on dinner menu........very poor
Location in Rostock was excellent. The hotel staff were very friendly and informative. The hotel was attractive, clean, and comfortable. No, I was not dissatisfied.
The location with easy access to the city, the harbour and the old town. The room very confortable and clear. The staff professional and friendly. The breakfast is very expensive.
Perfectly clean, friendly and efficient staff. Excellent dining in house. NA
It even had an ice macine Neine
Nice hotel, good location, friendly and professional staff received a smoking room, wanted a non-smoking room
The Radisson blu Hotel is located in the heart of Rostock within easy walking distance of shops, offices and the sailng harbour. This is a modern hotel with excellent facilities as you would expect from the Radisson Group. Safe underground parking is also available. In my opinion this is the best hotel in Rostock. No
Radisson BLU Hotel Rostock is good both for a day of shopping and for a day on the beach. Warnemunde in not so far and easy to reach by car as well as other good quality beaches. It was a bit strange that cleaning of our room happened around 17:00. At this time we would expect the room to be already cleaned and towels changed.
Luxurious facilities, very comfortable and right on the tram line. Staff did not know how to get a tram or bus to the ferry terminal and we arrived too late to do our own research. The standard answer was get a taxi. Which we did but once at the ferry terminal discoverd the number 42 bus arrives at 7am in time for the 8am ferry to Sweden.
Facilities Yes - children could only use the pool for 2 hours during the day (even the kids pool). The rest was dedicated to adults only.
I was there on business, and did not have time to enjoy the hotel fully, as I came late and left early. The breakfast was excellent there was not wi-fi in the room, but only cable.
The location, pool, restaurants,free ferry and comfortable room. The reception staff were extremely helpful and friendly at all times. Excellent.
the strategic situation in the baltic sea and the flowing of ships in seaport.
Wonderful place, a lot of facilities, helpful staff, very nice bars and restaurants The shops were nice, but more "Moderate priced shops" would be nice - Tiffany's prices are a bit high for holiday shopping
The children's boat club is excellent; children can stay for a few hours or the whole day and receive lunch for a small fee. Our son really enjoyed his few hours there, and this facility makes the hotel very attractive for families. There is also a great play park. The hotel itself is well presented and the food is excellent. The first room we were given was small and had no view of the sea, but after speaking to reception we were relocated and the second one was wonderful. The staff were very helpful, particularly porters and dining staff. The spa was great too. We waited for 25 minutes to check out - in a hotel with over 300 rooms there were only 2 receptionists at one time. Some of the staff did not speak or understand English very well. Restaurants were quite expensive
Staff was very helpful, polite, always greeted with a smile. Maitre d' at the Italian restaurant takes pride in his job and has an enjoyable and fun demeanor, and food and service were excellent. Liked the various themed restaurants. Server at the wine bar gave me "blind" tastings so I could guess the wines served. One of the few hotels in Germany that delivered on its claim of 5 star service. No WiFi in Residences and no cables available because it was a busy weekend. Was told the best restaurant was Marios to celebrate our anniversary and never a mention of Der Butt Gourmet restaurant, which would have been more our style. A remote bar on the beach with cocktail service would be an upgrade.
The beautiful room, the nice and friend people, the see view and Spa-World... No
Place, Spa, rooms, breakfast Not enough information in English!!!
Very nice location, expecially for those who like ships going in and out of the harbour. Breakfast food and location are super. Spa is nice.
Everything but service was amazing!!! Nothing, this place is really perfect. I travel a lot but I have almost never experienced such quality and care for guests.
Great location, wonderfully peaceful surroundings
NExt to the ocean, fantastic Spa, great breakfast Price:-)
Excellent service and facilities. Children's club very convenient. Good choice of restaurants.
From the moment we checked in, everything was five-star. Delightful hotel and setting and wonderful staff. If ever you wanted to stay at a dream hotel, this is it!
The overall hotel setup is fabulous On staff, too many beginners in charge of guest service, i.e. at the bar.
very good service; very good location, a rewal fun place
Very comfortable stay pl. provided enternet free
Hotel is located in the middle of the city. Clean and big enough rooms.We had check in at 15:00 but were allowed to stay from about 8:00 (as soon as we arrived).. Small pool table, not the standard size and not enough space to play and move the stick. No fridge in the rooms. breakfast not so varieted with not so many warm food (I only saw bacon and eggs)
Modern design and comfortable rooms. Location is perfect in the middle of Rostock and it is still easy to park your car.
The location near to shopping and near to restaurants. An international very good breakfast with chamoagne. Our room was very hot and the cooling system was not so good.
quietness, roomy pay TV issue. There sholud be extra warning, if you start watch pay chanel. We accidentaly switched to pay TV chanel, was not intended. Extra costs.
Location and facilities were excellent.
The staff and location Some problem to understand to fin the hotel
Very clean and in the heart of the city centre. Easy to reach The room windows side on offices or something... vey close that I didn't feel "at ease"
Location for the beach and town centre was perfect.Hotel was very quiet with excellent parking facilities. I found it quite incredulous the lack of privacy on the balcony,especially when we had paid €250 per night for a junior suite to find only a one metre high railing seperating our balcony from our neighbours.It was uncomfortable for all parties.This alone would preclude us returning to this hotel.
Friendly staff Extra cost for internet.
restaurant was good.Spa was close and convenient Boasts of having use of spa but had to ask twice before we got a robe and then we were refused towels to loan in the spa.Had we known we would have brought our own towels along!Very few (apart from reception) spoke or understood english -not very smart for such a luxurious hotel-would have expected it to have been more international...
TriHotel Rostock was one of the best stays in a long time. My wife and I had a two person bedroom. Spacious, great clean bathroom, gigantic LCD TV, comfortable and clean linnen and quiet environment. Included in the room was also access to the pool, sauna and steam rooms, which were absolutely great. Breakfast was for us not included and came to 10 euro pp. But well worth it! Absolutely great choices, fresh cooked, nothing microwaved and enough to skip lunch that day. The hotel is located in a very nice location just outside the main center, but with the day-ticket of the bus, only about 4 minutes from the center. Also, the S-bahn will take you with the same day-ticket, no extra costs, to Wernermunde where the beaches are great!
In minibar was any alcohol.
Great choice and great transportation links (takes 5 min by bus, and stop is right in front of the hotel). Pillows could be harder.
Nice reception, easy to find, clean and nice environment. The receptionist did not ask if I prefer a room with air conditioning. Upon check out, I explicitly asked whether there are rooms _with_ air conditioning and it turns out that there are such rooms. Why did not she inform me about this ??
No AC in the rooms. It was dead hot.
International hotet with experiance according to expectations Avoid the too expensive breakfast and have a good one downtown for half the price
Very helpful and kind staff. We can recommend the "Papillon" restaurant.
Nice surroundings. Central to the City. Noice from the street in the nigttime,
The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity
excellent facilities, friendly staff and easy for routes to get about. no, it was excellent
Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.
Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..
High Standard, Perfect location, excelent staff, excelent breakfast buffet
Good breakfast. Clean, nice room with big bathroom. Nice personel.
Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.
The smoke odour in the room was quite heavy
room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back
Nice - big room with wonderful bed - Thank you
everything, especially the kindness of the personnel
The view from the room and close to all amenities Parking difficult and limited, No coffee or tea available in the room.
Great Buffet Breakfast, hot and cold selection, Spa area with indoor pool saunas and steam room, location right on the beach, cleanliness of room and facilities generally, secure garage parking. Only that the wine in the hotel was very expensive. Although you could "take away" from the bar for half price which we wanted to do the first evening because our young children were tired after the journey. Bar man reluctant to uncork the bottle so take your own cork screw!!
Wellness center with seaview!
Very good location for beach and town. Had room with balcony, with lounge and kitchen - very well equipped. Excellent staff. Good breakfast though busy with little space. No lift in my building could be a problem for some. Could be difficult to find a table at breakfast.
Close to the beach but still (relatively) quiet. Travelling with 2 teen, we booked a suite but the couch was just a little bigger as a single bed, and we couldn't get an extra bed.
It did not merit the Four Seasons name, it failed to come even close to that standard. We left after only one night.
the appartment was very nice and the facilities of the hotel was also very good no
The space in the appartment was Ok. The breakfast was very good. The quality of the food in the restaurant Vier Jahres Zeiten (don't mix up with vier Tages Zeiten ) is not as good as you expect (to well cooked or steamed vegetables etc.). People were friendly. Strange to pay seperate for your car. Should be inclusif.
Location,good food and old villa building. Our room was located on the ground floor (040) right next to the trademans entrance,very noisy from 0600hrs onwards.If we had stayed longer than 2 nights I would have requested a room change.
The breakfast was excellent Beds not so comfortable
silence in hotel, restaurant side, environment Long way to the room as side door always locked.
Great location near the coast and with it's own pool. Excellent breakfast. Our room was rather a long walk from reception.
Setting and friendliness of the staff The rate charged was higher than than advised on booking and this matter has not been resolved 3 days later
atmosphere distance to see
I liked the pleasant reception, the availability of fresh fruit, good information about the surrounding districts, and the friendly treatment of our dog.
High class service, comfortable room, free parking, very good for quiet rest, excellent breakfast, good pool. A little far to center of town.It was not information about the breakfast price not include in hotel price.
Environment Lack of parking space on the weekend
The hotel is very beautiful has a parking place, the rooms are very nice and have great facilities. The hotel is not close to town
The outdoor dining and peaceful environs
The hotel, just across the road from a beautiful beach, had a welcoming and relaxing atmosphere. The staff were extremely helpful and accommodating, arranging sauna sessions and bike hire etc... We were also pleased with the size and layout of the suite, which had separate seating and eating areas and was very comfortable.