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Good bed, nice and quiet, very close to the A7 highway. Very long wait to get food at the restaurant - even for a very simple dish for our child we had to wait for more than one hour.
It was at a convinient location
The new bathroom The furnisher and the colour of bed quilt cover.
Very nice hotel!
The single room did have two separate beds, and an alarm clock. The bathroom was all tiled and well equipped with a hair dryer, separate shaving mirror, two large bottles of premium quality combined liquid hand soap and shower creme, and also had a wall mounted box of facial tissues. Spacious and clean shower. TV and a complete mini bar, for those so inclined. Very clean room and bathroom. Good food at a reasonable price in the restaurant, which also offered lunch at a slightly discounted price. Good breakfast buffet. The hotel were a bit closer to the road outside than I anticipated, but nevertheless quiet at night. The staff had limited knowledge in english, although they did their very best to help.
We had a very nice stay over. The staff was friendly and the room very comfortable. It was easy to find just off the motorway. No.
Hotel Port Royal is situated on property at the Heide Park Resort. It's a pirate-themed hotel targetted at families with children, and we really liked the extensive pirate and nautical theming, like swashbuckling music in the elevators. We really liked the theming in our room as well, and the exclusive entryway into the park for hotel guests. We also had a great morning jog in the neighboring woods. Finally, we were appreciative that most of the hotel staff we engaged could speak English well. We opted for a sit-down dinner in the hotel restaurant instead of the buffet, which was fine, but the service became very slow after a new waitress came on shift, and this waitress was the only staff we met without good English skills, which was not a serious problem per se. The hotel was also a bit noisy during the staged pirate-children interactions, which we didn't mind, but some might. Also, the single guest elevator was a bit slow and did not provide enough capacity during peak times.
Themed rooms are magical and service excellent. Def will return
Great Hotel, dont forget to go to the evening shows, they really are worth it. The breakfest is quite good, and the evening buffet is exellent, for 25 euros all you can eat including beer and wine for 1.5 hours! and then, sleep a little just before a show! and the park, well, one of the best! Perhaps the only complaint: deserts, they were really not very good, but other than that, very good place.
Good beds & space - quiet, good restaurant The hotel description said "wireless internet hot spot is free of charge" - we understood that to mean that internet connection would be free of charge. However, we had to pay for the internet connection.
It was very quaint, for a tourist, but I was there on business. I would recommend this for a tourist, with a decent knowledge of German, but I would not recommend for an English speaking person on business. The atmosphere, including the style of the rooms, would be a positive experience for a person wanting a German "style". The menus were in both German and English which was very helpful. The restaurant was pleasant, including typical German entrees. access to cable was limited to wireless in an isolated area where the lights turned off after two minutes; there needs to be either cable or wireless in rooms. Staff was pleasant but their English was very minimal which made communication a little challenging. Breakfast also does not start until 7 a.m., which is difficult for one on business but would not be an issue for a tourist. All the information in the room, including instructions and tourist information was only in German; other hotels I've stayed at had key information also in English.
The staff were friendly and my stay was pleasent. Everything was in German; there were hardly anything in English.
The ambiance, the fact that was " as home", didn't have the feeling that I'm a foreign place. Excellent breakfast. Very discret, an execellent place to go with the dear one's. My room ( single one) didn't have a refrigerator. The TV had only German programs and for me ( I don't speck German) was difficult. I recommend at least one program in English. The people from restaurant had a very poor English.
The food was excellent and the staff were very friendly and all spoke english
staff was very friendly, room clean, good location to the event we visited and got a good feel and look at a real German town that was not geared to out of country visiters.
The buffet breakfast was very large with much to choose from. One of the best we have had.
Very nice place to stay good staf next to the largest bird park in the world.
Nice and quiet hotel with lush surroundings, and the door between the two rooms we had was a big plus.
Just perfect! Great standard, awsome food, beautiful views and grat bird park just 3 mins walk from the hotel...:)
Perfect cuisine /especially fishes/, stylish restaurant, quite nice localization. The breakfast was reach and delicious /smoked fishes, champagne ;-) /
I stayed in the hotel for 1 night. Breakfast was very good. Room was clean and has nice view. Hotel is in very good location. Staff was helpful.
The natural surrounding environment, the ponds and the association with of the bird park are relaxing. The breakfast spread was sumprious and care was taken with the presentation of meals.
Very impressed. From the nice smile that greeted me when I walked through the door to the check out. Excellent meal in the restaurant. Great atmosphere and felt relaxed throughout my stay. I will be back. Nothing
The hotel's location is very good, near the motorway, especially if you come from evening boat from Travemunde. The room was big enough for three adults. Breakfast was excellent. The hotel is very tidy and comfortable.
Friendly and helpful Reception people and the room was clean and comfortable. I even had a small balcony!
A very friendly place to stay
Great Hotel, service minded staff, very clean and a great restaurant. All at a reasonable price and in a quiet location. Highly recommended.
nothing was to much trouble for the staff no tea or coffee making in room
the peace and quiet ,the german people where friendly, we would have liked a kettle in our room to make a drink
all was very good and nice
Clean & welcome no kettle to be able to make drinks in room - all thought coffee was available on request.
Balcony - useful as I am a smoker No in room tea/coffee making facility Insufficient towels and some rubbish (including 1/2 drunk milk drink) in room on arrival
All was good.
The way we felt welcome by the staff. And the food. Great service. The restaurant closes a bit early.
Friendly staff, lovely place.
The area in which it was set was marvellous and it was well signposted. Horsten was most helpful with directions to Luneburg In common with other German hotels there was no facility for making a hot drink in the room later at night.
Very wellcoming staff, good breakfast, excelent, clean, large and comfortable rooms.
close to Heide Park only germany TV channels
Nice area, good staff and spacious family apartment. Nothing comes to mind.
we enjoyed the peace of the place while we were there. It was at the end of october though.The apartment was comfortable and suited our needs. As our German was next to useless the staff were helpful and patient with us. none
Location - 3 km Hide Park, ~80 km Bremen, silent, good breakfast .
excellent service,family run hotel with the patrons in mind. a willingness to help patrons local knowledge and understanding their needs and requirements.would stay there agauin in a flash. no complaints
Nice and helpfull staff. Good breakfast
Friendly and easygoing staff - Nice and cool rooms on a hot day.
heide park ----
The room was large and well maintained and the bathroom had clearly been recently renovated to a high standard. Breakfast was decent continental standard and was included in room price. Overall it represented good value for money.
The staff was extremely helpful and pleasant. Nice spacious family room. Good location close to the town center. Free parking and free internet in the room. Good breakfast.
Great breakfast buffet. Large room for the 4 of us. Town was small and litle to do in the evening
very near the town. staff very friendly, breakfast lovely. overall very good value for money
needs pillows pillow
The overall friendlyness of staff and quiet location
free internet access
Close to the town but very quiet location. Bathroom a bit run down .
Very friendly staff, clean and comfortable hotel
very clean rooms and very friendly staff, ideal location next to highway
The room was comfortable, affordable and the food was great.
Nice help from employees
Stayed over night on my way to the Hanover Messe and as a over night place this hotel is excellent value for money. Small family run hotel in a residential area with a smokey beerbar/breakfast room as the only entertainment. The rooms were clean and comfortable, although small (stayed in a single room). The hotel might be a bit booring for a longer stay since there didn't seem to be much things to do. The room was very cold.
The staff were very friendly, good breakfast, OK price, easy access to Motorway. Closing already at 22,00.
Mycket fina hotellrum, trevlig personal och trevlig restaurant. No
Typical German Gasthof. Friendly and varm. Good kitchen.
Staff! Very friendly and warm. Very good breafast. :-)). We stayed at this hotel in the early phase of our drive through Europe, and also on our way back home. On our way back home we arrived very late but had an appointment to pick up our key for room 22. Excellente service! Mette og Ivar No. Only positive words to say about our stay here.
Easy to find Extremly expensive breakfast ! We had 30 hotelnights at our holliday, an we never payd more than 50 % of your price, for a similar breakfast. We are very disapointed at that, an we are always going to stay at other hotels in the future.
comfortable and clean room, nice staff no elevator
Very friendly staff, Clean. Calm.
the fact that there was no elevator
The staff were excellent, very friendly and with a superb service at breakfast.
Price / Food at restrunt / Free Internet service
I have stayed here on numerous occasion and always found it enjoyable.
Friendly staff; very generous breakfast buffet; nicely furnished room