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Very simple but the atmosphere and the cusine are over the expectations. The service has been very good and the quality/price ratio is excellent.
the staff was very nice and helpful, the room was really big, and parking was right at the entrance of the hotel (no charge) the curtains don't cover all the window (annoying if you want to sleep late), the matress could be more comfortable
the kind message on the door - We arrived very late but were received perfectly the breakfast was excellent the quilts on the beds were a littlle short
food & friendly
Hotel is modern, clean, large rooms, great breakfast quality and choice The hotel is isolated in the country side. You need a car or taxi to get almost anywhere. Also the hotel is 'sterile' and lacking in atmosphere.
Good location, helpful staff, very clean and comfortable, exerlant restarant
The rooms and the staff
Very nice hotel. Large room with a large bed. And a restaurant that served good food!
Great service, spacey rooms, modern and very clean! Irritating noise during night in room (elevator?). Starter in restaurant Carpaccio was still frozen.
Very nice hotel with excellent sport motives and nice, kindly stuff! absolutely NOT!
Clean, good exercise facilities, parking Limited dinner menu, did not replace soap each day
Very comfortable, modern business hotel with excelent service. Extensive breakfast, good restaurant for lunch or dinner Location not ideal for holiday, great for a stop while travelling to Czech, Austria, ...
The design and comfort of the hotel along with the service of the staff It would be good to have BBC world channel on the TV
Friendy people, comfortable rooms. Pleasant stay. No
Spacious facilities with opportunity to cook and fridge. Hotel owner was cheerful and very pleasant. Breakfast was good. Car parking easy and free. Noise on stairs in morning.
The hotel staff are very friendly. Breakfast is good enogh.It's easy to go to Playmobile park. There are some restaurants around the hotel. The room is a little bit small.
The apartment was very roomy and comfortable for our family of four. The hotel staff were very kind and helpful in every way.
staff were excellent. very accomodating to all our needs and really made an effort to give us a great stay only the weather!
Very friendly staff, quiet location, excellent breakfasts, easy walk to Playmobil Fun Park which we were visiting with the children. Minor maintenance issues in the room, but nothing serious.
Very friendly and helpful staff. Extremely clean and comfortable accomodations.
Very kind staff, clean spacious rooms...
Great location, friendly staff, good value and clean No free WiFi
I liked the hotel. The staff was friendly and tried to help out as much as possible. The high speed internet in the rooms was slow and I had issues connecting.
restaurant closed at 9pm, despite the hotel information leaflit stating 10pm.We were sent to adjacent hotel for dinner. Bar closed at 10.30pm. No service available in the hotel after 10.30pm.
Courteous staff and nice amenities.
I think all of the things mention above i.e. comfort, cleanliness, service and value. There was one thing however, I'm sure you will not tear down the garage and make it larger.
breakfast was excellent. the room was spotless. Isaw the housekeeper scrubbing on her hands and knees. Remember it is a foreign hotel. Things were different, including the was the beds were made. Most of the staff were very friendly, but afew times were rude when needed info.
The friendliness, kindness and professionalism of staff, the cosy atmosphere of the hotel in its whole.
Hotel is 4* in the centre of this small town. It is within easy walking distance of other restaurants and bars. Safe garage parking is an advantage. Room was bright and clean. No bad points to mention
The location was great. The breakfast was free and very good and the staff was amazing!!
Pleasant personnel and surroundings
Good service, cleanlines, excellent breakfast buffet. I guess europeans don't believe in queen, king beds. All they have is two twin beds toghether. That was the only minus.
Staff was kind enough to even leave breakfast by the door since we had checked out prior to the reception desk opening.
Very convinient check-in/check out hours at Lobby
i have always wanted to stay in a castle. enjoyed exploring the grounds and castle. I would have liked to go up into the tower part however no one was allowed up there.
The castle itself is absolutely amazing. The room was beautiful but poorly lit. Very, very noisy. I was awakened twice by drunk people talking really loudly outside (two separate groups of people). After the second incident I had to yell out the window to ask them to be quiet; luckily this group was speaking loudly in english so they understood. The location has a quiet countryside feel but that is deceptive.
The best thing about the hotel is the fact that it is a castle. For those who want to know how does it feel to sleep in an old castle, that's your hotel! Because of its nature, the hotel lacks some confort items, such as elevators, big bathrooms and so.
The room, staff, and food were excellent I enjoyed the dinner and breakfast. There was not much to do in the evening after dinner.
Excellent food in the hotel restaurant. Wonderful location, friendly staff.
Great character. Amazing historical referance. Interesting rooms/furnature in the hotel. Near Rothesburg od de Tauber. Very clean and comfortable. Great rates. A little bit small, but not much space is needed when traveling
the ambience and setting
Beautiful place, Staff very nice Room was warm, no fan
Nice little hotel! Very clean rooms. Big rooms, well not that big but there is much smaller also.
The hotel staff were very friendly,the rooms were very comfortable and clean. Food was also delightful and is a must if you stay here.
It is such a friendly hotel. Before I accepted the room, the lady took me to see that room and another, so I had a choice. The meals in the restaurant are great, wonderful presentation, and very tasty meals. The town is also very nice to walk around and look at the sites. There is also an ice cream shop right near the hotel and the scoops are only 60 Euro cents for a very very large scoop.
The staff was friendly and the breakfast was good. The noise level was quite loud. Even with the windows closed, all the noise from outside filtered into the room. I was awakened at 6 am to the trash collector. The parking was terrible. I had to buy a parking ticket that lasted only two hours. I had to go out and buy another one once that two hours was up.
Comfort, famly atmosphere, position
The rooms were very clean. The staff was nice. We wanted to experience the German culture so we were happy to meet the local people. Great breakfast.
very friendly and homely atmosphere excellent food and rooms very comfortable and clean.
Lovely hotel in a pretty town within easy reach, by train or car, of some beautiful cities and towns. Very helpful and friendly staff. Great food and breakfast. Small amount of road noise on rooms facing the small street but nothing major.
The staff is excellent, very helpfull and friendly. The food and service is outstanding.
courtesy of staff
I was given a very nice room with a balcony and views over the city; quite lovely.
Hotel is beautiful. View from the restaurant is very nice and the dishes are very tasty. Hotel staffs are very kind. Internet connection was week.
A quiet family hotel in the woods, with spacious, very clean rooms, great breakfast buffet. The staff is friendly and helpful, has a beautiful terrace out front and enough parking places for all guests. Nearby is a GREAT activity playground for kids of all ages, and Playmobil fun park is 5-10 minutes away by car.
no much. very hard to find. staff rather rude and the rooms were not as advertised on the web the rooms were not as advertised. it would be nice if you want people from the U.S. to visit your hotel if someone could speak a bit of english
We loved everything! The service, cleanliness, food and more! Nice room, well sized, super clean. Close to the Army Base where our son was. We could get to several great towns from this location. Night life? NONE.
I liked the proximity of Rothenburg O. T. in a beautiful countryside and with an excellent restaurante. No
Fantastic place to stay, 15 minute drive from rothenburg ob der tauber in small country town. Excellent restaurant is part of the hotel, gourmet food and very reasonable prices. Friendly service, excellent breakfast, recommended without reservation.
the service is excellent, so are the breakfast and dinner, the rooms are large quiet and clean, and the free wifi is excellent, but the service was most memorable and we are recommending this hotel to our friends.
Wonderful staff, very comfortable room and bed.
Our stay at Rotes Ross in Marktbergel far exceeded our expectations. The staff went out of their way to ensure we had the most perfect accomodations during our visit there. The location was great with plenty of off street parking. Eating dinner there every night was a treat all in it self. Thomas, Brita, and Chris work very hard to please the restaraunt guests and provide a meal and experience you will remember for a life time. I would definitely recommend to family or friends and cannot wait until we come back again. Thank you for an awesome stay.
Incredible meals at the restaurant. Friendly staff. My wife didn't sleep well on the mattress, but I did.
Good architecture, design and location, excellent bathroom Everything is OK
great meals, cozy atmsophere, friednly staff
Good location, ok price and value for money. Everything suited us well.
It was just one night...
Nothing. They are focused in German visitors. Poor service, poor breakfast, poor communication.
Friendly staff and Rapid Service, great and good breakfast. /