Hotel staff are helpful with information about direction to the local places, restaurants. There is a free computer available for customers to use in the lobby of the hotel. Bathroom is small and uncomfortable to use. They should provide free hotel parking instead of charging customers.
Staff is very nice and friendly (especially that they were serving dinner and doing reception). Rooms are clean and reasonable size. Is a very good hotel for 2 stars. It is not in the center of the town (there are restaurants very close, and the prices displayed do not include tax) but for us it was a very good location in exploring the Loire valley.
The breakfast and some of the staff. However, staff with little English were sullen and sometimes rude. Rude staff, particularly in the restaurant. My wife had a tea bag thrown onto the table after dinner
Directions to hotel very poor
No air conditioning is aproblem
The size of the room and the cleanliness were very good
WLan is included. The staff is very friendly. 5 km far from the next restaurant. A little dirty, but enough for one night.
very pleasant staff good value for money
THe family room is very spacious and large. The hotel is perfect for either a stop over on the way to other places or as a place to stay for visting the surrounding areas.
Easy to find, good value breakfast, friendly staff Rooms very close to the function room so unacceptable noise for a lot of the night as there was a function in progress.
simple but great after 12h driving
Hotel personnel were very polite, helpful and friendly. They were always ready to help or answer questions. The room is too small, especially shower and WC part.
It's good as a stop for those who travel by car. There is free parking and you can get by car to the city center in 10-15 min. You get what you pay. W-fi was only in the main building
Nothing really, but after an 8 hour drive anywhere would have been ok. The room was not at all welcoming, the carpet was stained, the bathroom was a caravan type pod where you had to hold the shower head rather than stand under it. It was very noisy when anyone left or arrived in a nearby room in the early hours. The whole place would be best described as scruffy and basic.
easy to find and close to A10 route , good choice as a overnight stop , clean and comfortable enough for one night , convenient , but do not expect luxury
The natural setting, the quiet, and the service by he staff We had a difficult time finding it. GPS coordinates would help
Very beautiful place, excellent hotel for spending some nice days in calm The only thing that was not perfect is the breakfast.
Very quite country location, good welcome and choice of rooms. Big room. Rooms and furnishings are old rather than the implied antique.
I loved this place. Peaceful, charming, clean. The staff were wonderful. Close enough to other villages and chateaus but far enough out to enjoy nature. Very Peaceful. If you prefer to stay in the restaurant was very good. Can't think of one thing I didn't like.
This was our 3rd visit so we knew what to expect and weren't disappointed, except by the fact that during our stay (Sat/Sun) the restaurant was closed.
A lovely room - sympathetically restored & appointed
Large bedroom. Dark depressing room with tired furnishings. Needs some tlc.
A hotel of great character in a good setting. The evening meal was lovely and the breakfast was good. Not much sound proofing between rooms.
I liked the quiet situation and the feeling of peace. The staff were friendly and the room quiet and comfortable. The water pressure was excellent. The food was good and salad and vegetables were included, so healthy. The toilet was very narrow and unventilated.
The hotel is an attractive old manor the rooms had been refurbished and were of good size clean comportable breakfast buffet excellent. The resaurant is closed on fris Sat and Sunday we would not have booked if we had known this as we had to drive to town for dinner.If this is important to you check before booking. Also unable to pay by card as his machine was not working elderly man on reception unhelpful and demanded cash when a phone call could have put it rightwe were not only ones with this problem.
The hotel had a lovely garden out the back which would be great if you are travelling with children or wanted to relax with a book under the tree. The staff were quite incompetent and unfriendly. We had specifically requested a double bed when we originally booked and were told that they didn't have any double rooms available so we had to stay in two single beds! They did not even offer to push the beds together to and make it as one double. There wasn't much information on the Loire Valley at the hotel. Only really Chinon. It took quite a bit of time to get to Blois and Chambord. We estimate 1 and a half hours so if you're going just for the weekend we'd suggest staying closer to that area. Also we booked this hotel because it had WIFI but it did not work in our room.
The staff were very helpful in accessing the hotel wifi It was being refurbished so was noisy and dusty
It was fine for a short stop in transit.
The restaurant had a widw selection of foods although the menu was in french, but could of had an english translation.
No smoking rooms are completely seperate from smoking rooms Bit tired - no tea or coffee making facilities in room or foyer
As already indicated: friendly staff, good supply of towels, satellite TV including sport Noise from main road when window opened on account of heat
Easily accessible by car
Very friendly staff, clean and comfortable,excellent value for money there was a drinks vending machine in foyer, possibly could do with a coffee and snack vending machine
easy acces, good attitude of hotel staff no
Convenient location, adequate facilities and pleasant staff Poor quality room, Although bedding clean, the general state of the fixtures and fittings inc carpets was very poor. Stained carpet. Broken picture with glass a safety hazard.
The most important thing were the kindness of the staff and the cleanliness of the establisment. Very impressed the location is a little bit out of town
The pleasantness of the staff, their willingness to please, the beautiful hotel and surroundings, the superb decoration in our room. 45 Euro for a measure of Martell Cordon Bleu Cognac is ridiculous.
Large rooms, friendliness of staff, good facilities, excellent food and location was handy for touring the region, especially the Tour-Blois route. Lack of coffee/tea facilities in room. Saturday night was very busy due to a function and dinner service was extremely slow.
Friendliness and professionalism of staff. Quality of food. Building and decor
Excellent service, dinner was great.
Attractive location Overpriced, particularly the restaurant.
great location. missed the airco
Marvelous food and wine in beautiful surroundings
It was the best. Nothing was to much trouble. If you are looking for superb service food and rooms this is the right place.
I liked the friendly staff, the general atmosphere and the food in the restaurant. There is a problem with hot water in the rooms and we did not get anything more than warm after waiting several minutes
The resturant was excellent
The steak was good, the room was well cleaned. Unfortunately we forgot an item of luggage, I emailed the hotel but got no reply, I later phoned the hotel but was told that the bag could not be found.
Very friendly. A little chaotic but good menus. We were at the ftront - lots of traffic noise.
excellent reception; good meals;very helpful staff; good safe parking facility The credit card system was out of order and we had to pay with cash.
The only thing I liked was the location, very close to the Chateaux Amboise. There was a lot of fur of pets in the pillow, probably from a previous guest. Never stay there again, very dirty! If a hotel wants to accept pets at least they have to clean the room after.
Very nice old historical village with its own chateau
Very good friendly helpful service with good restaurant meal. Nothing really. Perfectly adequate for a short stay.
location and pleasant staff no
Good location for visiting castles.There is a lac nearby,very nice for morning jogging.
Clean and comfortable rooms, ideal for a short stay, friendly and helpful staff, breakfast to suit most tastes.
Secure car parking
I had a very pleasant stay in the hotel, breakfast was excellent
THe location, ideally suited for walking and exercising a dog. The room was a little basic, a kettle with tean and coffee making would have been a good and welcome addition.
The Swimming Pool was ideal for the children, as it was indoor and the weather was not too warm. It was a little bit pricey for a 2* hotel at about £110 per night just to sleep 4 in a very small space and a Continental Breakfast. The Campanile, right next door was about £30 cheaper.
Helpful Friendly staff. Good accommodation. Air con. Secure parking with gates. None
Liked the pool for children and the adjoining rooms as we are a large family of 2 adults and 4 children. Given our need to book 2 rooms the cost was more than i would like or to encourage me to stay longer.Also the lack of bar facilities was frustrating as the adjoining hotels/restreaurants would not allow us to have a dring without purchasing food.
We did not stay long enough to form an opinion one way or another. It was convenient for visiting the chateaux in the area and easy to reach Tours.
Excellent hotel with family rooms. Small swimming pool that the children enjoyed. Minutes from a lake/park recreational area.Parking on site. Couple of restaurants close on hand. Excellent access to motorway and the loire activities and sites. Breakfast OK. Gets full marks for staff as they complimented me on my French (!) but their English was better. Great place for a few nights if exploring the Loire area. It's location is about 10 Km south of Tours centre so you need a car but Tours has the one way system from hell so getting in and out of Tours was an issue (definately need a car for this hotel). It was fine for us as we were exploring the Loire and for this it is well placed. For a weekend in exploring Tours I would suggest somewhere central and forget the car!
Good location for starting a visit the castles of Loire Valley
The quality of the room, his space and commodities. Has no lift.
iy was a greay hotel for a stop over the directions on yhe internet were poor
Clean rooms. No noice from street. Good for staying just one night. Booked an extra bed but this message was not seen by the staff. We got immediately an extra room next to our room! Rooms have had there best time. Air conditioning inside the room with a tube outside the open window.
you pay for what you get.It was functional. No drink making facilities
The hotel location, teh staff and the ease of access to the town centre. Bearkfast too expensive and little choice.
The management staff (3 siblings who are the owners) were extremely accommodating and helpful. And funny and friendly, too. They run a good comfortable hotel in a great location. Chinon is a small town, but interesting. Nothing.
quiet hotel situated close to the town centre. the hotel had some character as it was an old house.
The staff were excellent, very friendly and welcoming. Hotel setting was beautiful; lovely courtyard, pretty garden and patio, a little retreat from the town. Rooms full of antique furniture, and excellent continental breakfast. And good value for money. Nothing - would have liked a room overlooking the courtyard (larger and lighter), but they were all gone!
Nice, comfortable, clean room on a quiet back street. Easy walk to old town area and the castle. Breakfast was great and staff very gracious. A little hard to find.
Small very Friendly good location, you can walk around town
Staff, room, breakfast were all excellent. Fun & accomodating employees. Very helpful. Liked everything.
Warmth of staff and personnel, a very enjoyable stay. No, comment, Hotel difficult to find, perhaps more signs.
very friendly staff. Wonderful breakfast
The country-like setting in the middle Chinon was amazing. Felt like staying in a park with all the beatiful blooming flowers.
Food was excellent, the service provided was professional and polite. Questions asked were answered accurately. The coice at breakfast was limited
Rooms were very clean and comfortable.
Restaurant staff very friendly, comfortable room and really enjoyed pool/spa facilities Booked the hotel to attend conference in the centre of Tours - Mercure Tours Sud is relatively far from the town centre and taxis forming only transport.
Room was excellent, large bed, nice bathroom/shower, very comfortable. Restaurant was good with a good selection of food and wine. Outside patio area was a bit shabby, needs some updating
The room was large and very comfortable. The room was very clean and the tea making facilities were a nice surpise. The indoor swimming pool/ sauna and steam room was a very relaxing. The restaurant provided great meals and service.
Had a comfortable overnight stay on our way home to the UK. It had every facility we needed. Will use again
Leaving was the best bit. It was over-priced and offered nothing. The room was small, cramped and airless, smokers frequenting balcony outside rooms made non-smoking rooms a joke. Noisy. Fan in bathroom didn't work.
easy to get to from A10; food available on site; menu in English was same prices as in French (another chain it wasn't!) should have been advised to book a table for the evening meal
Friendly approachable staff most of whom spoke English,easy parking,restaurant,good sized room,complimentary tray, WIFI,close to the motorway and some shops,and for me personally it is close to Trousseau hospital. I would prefer to pay for WIFI and have a secure site but this is a minor detail.I always choose to stay in a Campanile hotel if possible when I am in France as I like Campanile very much.
helpfulness of staff under stressfull circumstances on outward journey to UK better choice of menu for both evening meals and breakfast and the possibility of being in englisThis is just a personal opinion.
It was an adequate hotel to suit our purpose. We were on the way to Calais from Spain and it's a great stop off. Very easy access from the motorway. Not the kind of hotel you'd spend any time in but simple and clean. Literally only used the room, we ate out as didn't really fancy the restaurant in the foyer.
all of it, the view, the owners, the room the service the location and the quiet delightful pool. well initially the small limited menu all based on a salad style. But the salads are their speciality and are big bold and very satisfying in terms of differing content of say meat or fish
Friendly reception staff willing to translate anything in English, decent breakfast buffet. A pleasant surprise for a 2-star hotel. The "how to use the internet" instructions in the room were plain wrong (and seemed to be for a different hotel/chain?); the restaurant served a daily menu dinner choice with two options, but the regular menus were still on the tables, resulting in a bit of false advertising.
The loction was good for us/ as we planned to go outside Tours. The Room and the hotel were very pleasant. It is a new hotel, but there is no lift. It was very hard for us to get to the room with all our laggage!!! We were really disappointed....
The room was basic but clean and was perfect for a 1 night stopover. It did have the facility to make coffee or tea in your room, which was nice. Wifi worked perfectly in the room and the carpark is secured by a gate which closes at midnight. No extra charge for parking your car. Easy access from the motorway. The restaurant was closed for dinner but this was not a problem because the neighbouring Campanile restaurant was open which is a 2 minute walk.
The hotel was modern, with some touches of design elements. The room was rather small, but served us well for one night. The hotel is convenient for guest traveling by car and offers free parking. The breakfast was a little too basic, but was presented very delicatly.
Staff were excellent - polite and helpful at all times. Room was basic but clean and good for a one night stay. Location good because easy to find so it meant we could continue with our onward journey the next dauy with ease. Hotel is also close enough to go into Tours City centre for an evening meal.
Staff was very helpful and the room was clean. We had a car so we could travel easily into Tours and into the Valley to visit the castles. Without a car, some research would be required to figure out transportation into downtown Tours.
The bed was very comfortable and the air conditioning gave us an excellent nights sleep. The chateau is beautiful from the outside in a lovely peaceful locaton. Good, safe parking. The room was very disappointing. We expected a lovely, luxury room like the pictures but we were in the pavilion which was seperate from the main house. The room, especially the bathroom, smelt funny and the bed-spread was clearly dirty. The decor was very tired and not what you'd expect from a quite expensive chateau. The gardens were immaculately maintained and the main chateau looked beautiful but our room was very disappointing especially as we'd booked it for the last night of our holiday as a treat and some of our less expensive hotels had offered a lot more and been a lot cleaner.
The Chateau and grounds were gorgeous and we felt like we had been transported to another world. We stayed in the pavillion which was not inside the chateau itself, but an adjoining building about a 1 minute walk from it. We ate in the restaurant and had some lovely food there, skilfully prepared local treats. Although our room was very nice, it would have been nicer to stay in the chateau itself. Isnt that why you stay in a chateau? If you read this and plan to stay there, then make sure you get a room in the chateau itself and not the pavillion. The rooms were the same price anyway, so I wish id realized earlier and I would have made sure to ask!
Beautiful setting, very quiet, best restaurant in comparison with eight others of similar standing tried during the week. Good quality overall and reasonably priced. receptionist is rather cold, which contrasts with the friendly staff at the restaurant
Top Class Hotel within lovely setting, very comfortable with top quality food and service.
The room in which we stayed was perhaps the best in the hotel, which also showed in the price (165 e). It was large, recently renovated and luxurious. The restaurant was very good, and the prices were reasonable given the overall quality. There was no swimming pool, which was a big disappointment on a hot July day. In the garden, there was no place to sit down. In the terrassa next to the restaurant, there were horrible white plastic garden furniture, which did not fit with the style of the château. Wifi did not work properly in our room.
Peaceful setting. Food not as good as we had on a previous visit. Room was on small side but very clean and comfortable.
The Domaine was a beautifully situated chateau with large, comfortable rooms, a great restaurant and very friendly staff who provided great service. Only quibble is that breakfast was quite overpriced.
The unusual accommodation, the ambiance, the restaurant, and the beautiful crocuses flowering in the hotel grounds. the quality of the shower in our room.
Excellant restaurant Over priced compared with other accomodation in the Loire.
Everything I expected from the website: a very impressive building, delightful grounds, very attentive staff, a comfortable room and an excellent restaurant. None
Peace, calm, lovely staff, location, and beauty of chateau and gardrns Food
It was like stepping into a romance novel. The room and the view of the Loire Valley was superb! The cuisine was some of the most enjoyable "gastronomique" that we have tasted. Coming during late September we got a glimpse of the fall foliage. Outstanding! Easy access to all the other chateaux of note. We are eager to return.
# Restaurant excellent - menu, quality, staff and service. # Hotel staff pleasant and helpful. # Convenient location for exploring the Loire Valley region, close - by car - to Tours, airport, train station, main chateaux etc. # Limited drinks range in hotel bar. # Lack of atmosphere and facilities meant an evening in the hotel/bar not a realistic alternative to travelling to town (which requires driving) # Lack of full room service facility. # Rooms (in outbuilding), while clean are somewhat tired and in need of overhaul and updating # Insufficient car parking spaces meant footpaths and public areas were full with parked cars.
Fabulous experience. The staff were so helpful & friendly. The bedroom decor and fitting are of a high quality. The food in the restraunt was firs class as ws the service Shower screen was not ideal - got the floor wet, but tha was it!
The location. the building. the breakfast. the staff. the fires the view No kettle in the room to make tea and coffee. Hairdryer not strong enough
I've stayed at the Lion d'Or three times now. I like that it is very close to the centre of Chinon, it has parking very close by and it is easy to find. The location is excellent. The rooms are basic but reasonably comfortable and not as small as some you find. It is a good stopover hotel for travelling from the Channel ports to the south or on the trip back. For me, it is important that the hotel welcomes pets, we like to take our dogs on holiday.
Center of town Lack of Restaurant and bar on Sunday
The hotel was cheap The room was extremely shabby with very poor decoration and furniture
Location-Central location in Chinon Wifi worked Ample free car parking Breakfast range and facilties very limited in comparision to other hotels of similar price Room sparsley equiped and furnished
good location for the old town breakfast poor value for money, in depressing surroundings. pain au chocolate were like biscuits, limited choice for 8 euros. bedding in room poor, blankets are unsuitable, shower flooded out of the bathroom onto the carpet.
The location in a quiet and pleasant square No view from bedroom
Simple, well placed. Personnel very simpatetic. Cleanning well done, lcd tv. Bedroom cushion uncomfortable, wifi not working in my floor. After requested to the front desk to fix it, answer was that the problem was my computer...so everyday I had to go downstairs and conect to another hotspot in the same hotel, outsode my room. So the problem was not in my computer. So a bit more attention was missing here.
Very clean sheets and Hot water. Great Evening meal The proprietor has a very good business running the hotel as a resturant in the evening and a cafe in the morning. Its very popular and busy and they take great pride in it Breakfast a bit expensive and not extensive enough, but nice enviroment to eat in. I got up late so I may have missed out !
breakfast was good but would have preferred cheese/ham or eggs with the rolls as do not like jam/cereals so just had a bread roll and was not worth the price..
The service and pleasantness of staff. The availability of good restaurant facilities. There was inadequate space for the storage and hanging of clothes. We had to keep most in our suitcases, taking up floor space. The lighting avialable in the room was poor, though one appreciates the intention to reduce energy use.
Loved the setting. Thought excellent value for money. However, not suitable for those who may not be willing to spend a small fortune on their evening meal as the hotel restaurant is the only place you can have a meal for miles. If, on the other hand you are after a luxurious feat, this is the place! no
Quiet location No room service.
The owner was very pleasant and welcoming. The room we stayed in was very spacious. The pool and grounds were very lovely. The breakfast was wonderful.
The setting was superb and the staff were very friendly. We were given a room within the Chateau itself as I requested, but I did feel it would benifit from an update as it was not as modern as the pictures on the website.
The chateau is beautiful as are the grounds. The staff were very accommodating The linens were wonderful. Our room was the size of a large broom closet. There was no coffee maker in the room.
Convenient location for an overnight stop while driving back to the UK Automated reception didn't work, no bath towels, very expensive vending machines, not good value for money compared to other places we have stayed.
It is very good price to stay in this hotel for visiting Loire area to see castles, only 30 min to 1 hours driving...
The showerroom the tranquility.