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Central location of the hotel; very efficient, friendly and cooperative service staff, nice, comfortable rooms upto international standards
Everything was immaculately clean and well thought out. the staff were very helpful and its location, at the heart of Cottbus, made every part of the city easily accessible.
Great location, value for money and excellent staff. Price asked for the breakfast.
Excellent location, nice clean rooms, friendly staff and great value for money.
Excellent value for money. The snow was a nice touch.
Friendly staff. Underground parking worked well. Centrally located to the old town center. Very good restaurant food. Air conditioning did not work well and there was just a small window that could be partly opened for ventilation.
Central location, very clean and comfortable.
Good location in the city center. No even single parking place in front of the hotel, as there is traffic limitation in whole area
Clean comfortable and a quiet location in the centre of the city.Buffet breakfast exceeded my expectations with efficient resteraunt staff.
Great central location, excellent breakfast buffet. Free wireless internet was nice.
The hotel staff were very pleasant and helpful. Easy reach to business appointments and other Cottbus related facilities easy to reach from the hotel Inside the room, there were no tissues, the loo was not clean and the cups were not clean
It was in a good central position The shower curtain could have been cleaner
Perfect location for city visit. Breakfest is the weakest point of the hotel and is not worhty of the price.
Staying at Sorat hotel in Cottbus is always a great experience. Central in the pedestrian zone of the city it offers quick access to all sights and a quite night.
The location in the historic centre of the city is fantastic and the rooms are vary nice and modern. A rich breakfast was included in the room rate.
The hotel is located in the centrum of the town and has the undergrown parking with direct entrance to the hotel.
The language barrier. Most of the staff doesn't speak English, only German.
The staff was very friendly and really helpful. The room was large and nice. Location is perfect.
Hrad to find
An excellent stay and I particularly found the reception staff to be very helpful on several occasions - I can't recall the names of the two but they were on duty on arrival on Tues 31st Aug at around 3 pm and one of them again was very helpful in the evening of Wed 1st Sept. Please pass on my appreciation to them. Derek Osborn
No tea or coffee making facilities in the room
Good location, friendly staff, good facilities, excellent price
The swimming pool was quite small,the fitness area very pure.The surface of the furnitures in our room was scratched and look very used.The double room wasn't big enough like in other Rad.SAS Hotels.We had to pay 12 e for car parking.
speed internet for free the fitness room,it is in very bad condition,like twenty years ago.
Excellent service, they always have a solution for you
SAS standards are really working everywhere. Nice staff, excellent breakfast with everything. We only missed some shots at the minibar, otherwise perfect
The staff was friendly. Everything was clean and we had a good time. We missed having a small face cloth.
The staff was really professional and very friendly. Even the hotel is ****, the equipment was a little bit old school.
Directly opposite the station
Free parking and very close to the centre of town. Very good indeed at this rate.
convenient, very close to city centre (5 min walk) but quiet at night no lift
ambience and decoration
The staff was courteous; the room was spacious and very clean. Also, the room was very quiet. Internet connection was available in the restaurant and lobby.
The food was really good and the hotel is convenient for a day trip to Berlin. On Friday night the dining room/bar was busy and there was only one member of staff tending to bar and customers. This led to the inwevitable slow service. Not the Waitress's fault but it took away from the evening's ambience
The hotel was really nice at first sight. It looked very cosy and the room was also clean and comfortable. And of course the breakfast was really good, we appreciated the quality. In a classic triple room we found one double bed and an additional bed which was very uncomfortable.
Immaculate, clean and well appointed rooms. Staff was excellent. Highly recommended! Lovely location in a peaceful area.
I think that staff can´t speak english well in a restaurant.
Very friendly and gracious owners. The Pension-Mandy is on/by the pedestrian zone of Senftenberg. A kilometer from the lake. Many eating options are very nearby from out-the-window ethnic food to cosmopolitan cafes. Good German style breakfast at the Pension. A basic clean Pension, I would stay there again. Confusing signage makes it not the easiet to find. But not that difficult. Was within 2 doors of the place and could not find the street address number. Called the owners and they were right there. They speak enough English that language is not a major issue for English speaking guests.
Owners and staff always helpful.First stay was on MC tour about 7 yrs ago,and have stayed at Mandy many times since.I am well pleased and will return.
Verry nice place, friendly and helpfull owners. I would recomend all my friends to stay there. a internet conection would change the grade from "good" to exellent. Regards j Wallén
How friendly & helpful the staff were making you feel welcome
reception and bed room
The room was comfortable and the restaurant and breakfast was very good.
Staff were helpful and breakfast was available from 06h30 at weekends. Location convenient for railway station.
Nice breakfasts. Tragedy. Awful building, awful interiors, awful rooms. Why there are no photos of this monster on booking.com? No wireless internet, problems with credit cards payments, extremely high price comparing to other much better hotels in Cottbus. Never again!
Very clean, quiet, and extremely affordable. There was a nice restaurant within walking distance of the hotel.
Calm, truce and comfortable environment Nothing
The bed was very comfortable. Excelent buffet breakfast. Bar tender very attentive. No refrigerator in the room.
Noisy,no restaurant, room smelt of sewage, cigarette smoke in whole building, far further than advertised from senftenberg.
The hotel room was very comfortable and welcoming. It had a microwave, coffee maker and other amenities. The staff were friendly and helpful. The restaurant was excellent. No complaints.
Cleanliness, friendly staff, external look of the hotel, enough place to park a car. There were many very loud drinking guest sitting outside the hotel shouting, laughing and screaming at least up to 3 A.M.! Expensive beer in the hotel's bar. ;)
Breakfeast very expensive.
close to the destination of travel knowledge of languages- almost zero
The staff was very friendly and helpful.