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Good central location with adjoining convenient car parking ( secure too). the receptionist at our arrival was friendly, efficient and a main plus for the hotel. The room was smoky. It was also very dated and drab. Quite depressing really altho size was good. Curtains wouldn't completely shut. Amazing low room rate, sadly I now know why.
Convenient location, comfortable facilities breakfast was not value for money. WiFi should be throughout the hotel, not just in foyer area
Nice rooms, close to the centre. There were only rooms available on the very busy street-side. This implied that it was difficult to sleep with fresh air open windows.
Generous room size & very quiet. Good breakfast choices. Unable to access room service. Trouser press not working.
The room was lovely, very modern and tastefully furnished and decorated. Breakfast was not included and was very pricey. I'd recommend strolling into town for breakfast instead. Parking also not included but was a reasonable rate for the day and was located right next to the hotel. There was no safe in the room, nor any cupboards or minifridge. There was an open area in your room however with hangers.
The menu was very limited but excellent
Nice large and clean room.Excellent value for money
disponibility of parking spaces
Location and good quality accommodation. mRooms very nice
Big rooms, very comfortable. Twin rooms turned out to be 2 very large double beds. No alcohol in the minibar, and the hotel bar shut fairly early. And no, i'm not an alcoholic !
The price was reasonable, and the facility was very nice. Helpful staff.
I thought it was a beautiful hotel. It was immaculate and the staff was friendly. The rooms were quiet. Breakfast was very nice. nothing
It what clean and nice staff. I prefer a sheet of my own in a double bed.
Cleanliness Not very close to other restaurants; hotel didn't have any umbrellas available for guests to use/borrow; internet isn't wireless; I stayed on the third floor facing the main street and there was quite a bit of traffic noise - windows are not double glazed. Request a higher room or a non-street facing room.
Parking facility, good breakfast (since I like to eat nicely in the morning), not too far from the center, sympathy of the staff The only thing I did not enjoy so much was the industrial juices - I would prefer fresh pressured bio juice (even for a few Euros more).
Staff were helpful, nice building. 15 mins walk from the centre of Liege through suburban areas - maybe dangerous late at night.
Bed was comfortable, bathroom clean, tea/coffee facilities available, not too far from the centre Minibar dirty, no telephone (!) in the room even after pointing it out to reception, airco switch broken, quality of breakfast dreadful with the worst orange juice you can think of, cold staff at reception, very limited room service times.
It is a quiet and beautiful hotel; the room was large, with nice decoration and comfortable. The annoying noise from the central air conditioned system 24h per day. At the reception they told me that it couldn’t be turned off individually in rooms.
no wifi for my pc
Just a block from the train station, it couldn't be easier to get to. The staff was extremely nice - both front desk and breakfast. The room was also very nice with nice linens, furniture, and bathroom fixtures. Being a brand new hotel, this is a great value for the price. On the day of checkout, the hallway smelled very strongly of cat urine. I assume that pets are acceptable, so this is always a risk.
Other than being slightly too cool (couldn't adjust the thermostat) this was an extremely comfortable room and good value.
Brand new furniture and decoration, location Unfortunately it was the 3rd day from the opening of the hotel and there was no TV signal and mini bar (refrigarator)
Bed was great and room set up in a very practical style. Bathroom sink was a round very modern style, but not practical for use. Shower door seal was loose. No coffee maker in room.
The breakfast had little variety Quality vs Price very good
Excellent reception, air con, extra pillows, great breakfast, quiet Toilet cistern would not turn off after flushing. Fiddling with the flush button stopped it. Not a problem for me but this will cause vast water bills for the hotel!!
The room was very spacious and comfortable, all staff were helpful and courteous, location was convenient.
it was very nice Hotel i real enjoyed my stay over there, Just Addition please just try to put Computers down Hall for use of Castormas. Els was very nice One
Excellent hotel, especially for people of reduced mobility/infirm/in wheelchair/elderly. 200 metres from Guillemans railway/TGV/Thalys railway & bus interchange. Buses in every direction across town; day ticket is only 3 euros. Newly-refurbished hotel, good-sized rooms, double- glazed, clean, as much breakfast as you can eat. Quiet; occasional corridor noise. Shops, cafés, supermarket and coiffeur all within 300 metres. Definitely stay at this hotel. No means to make coffee in the room; no minibar/fridge. Take your own coffee, there's free boiling water in the bar downstairs. Need to ask cleaning lady for the key to open the double-glazed bedroom windows. Room can vibrate(!), possibly due to air pressure with all the double- glazed windows shut. Occasional vibration due to passing heavy trains too? Cracks in outside window sills and brickwork; maybe building is slightly war-damaged. Note: no Internet in lobby, you need your own laptop to connect in the bedroom.
location by the station,efficient front desk and very good lift service.More than adequate buffet breakfast no dislikes
Everything is perfect. You will be happy to stay this hotel.
Clean and good size hotel room, nice spa facility We could not order any thing to eat after 2pm...If te hotel can provide some easy make snake it will be better
Excellent new spa with all facilities; Beautiful design hotel, including spacious rooms; Free drinks in room and free slippers/bathrobe for spa. Very good breakfast. Perfect w-e get-away!
Rooms excellent, spa fine, dinner very good value for mony and staff always helpful There should be a proper bar for after dinner
Polite staff, excellant SPA and massage facilities etc. Romantic package on the website states a 'bottle of champagne' however in the room just a demi-bottle!
Spa facilities are excellent, Massage was fantastic There was a reception in the lobby and the noise carried into our room.The receptionist was very courteous, but the whole experience was not pleasant. We had to carry our heavy luggage up a flight of stairs to the room.
Very clean and comfortable.
The spa facilities were lovely.The setting was really charming, and there are a lot of paths on the mountain behind the hotel to go hiking on. The bed was not that comfortable and the room was exceptionally warm. The jacuzzi smelled like chemicals.
The spa facilities were fantastic! The breakfast and Lunch buffet was amazing. They had really strange time schedules. The reception was closed after 20.00, so no one there in case you had any questions. You had to make a reservation at the restaurant but could only go for dinner between 19.00- 20.00. We arrived at 19.30 so hardly any time to get changed. Same for the Lunch, which meant at 12.00 everybody rushed to the lunch area. No airco at the room.
very relaxing, beautiful rooms in the new extension. staff very helpful, food was good and the spa facilities are excellent reception shuts at 8pm. no iron available only dry cleaning service which takes 24 hours
I liked the style of the hotel and the room. The location of the hotel is really convenient. The view from the window of the room (facing backyard) was not very plesant but anyway the curtens were nice.
Very clean and comfortable rooms. Nice atmosphere and good location. Our room had a nice view. Very good value for money. Friendly staff. They provide us with a bed for our 4 years old son for free. Free parking. We would stay there again. ...just the weather :-)
the friendlyness and helpful attidue of all personel i did not stay long enough to comment here.
Nice room, friendly staff & beautiful surroundings Not easy to shower in bath
bath-room; location with view to the castle
Dinner and breakfast was very good, good accomodation (news paper, seats ...)
very accommodating staff, well maintained facilities, great restaurant, felt like a large country cottage. would reccommend to anyone for a day or a week. would like to see shower curtains or divider added to the bath tub
The countryside around Durbuy was beautiful with lots of walks. The Town is pretty and has lots of restaurants The restaurant staff did not reflect the welcoming attitude of the rest of the staff
Very modern in design but very comfortable. The decor was excellent. In the centre of Liege, convenient for communications. Breakfast room with lovely courtyard setting. Extremely good breakfast with lots of choice.
The very friendly welcome and the excellent and stylish room.
Very nice welcome by the lady of the house. Great breakfast with a personal touch. Very quiet location although very near to Liège Guillemin everything was great
There's only 1 guestroom next to garden.So I feel special.And There's perfect hospitarity more than anything. The room is designed very contemporary,stylish and elegant.I was very glad to take breakfast at another room on the garden.
Wonderful hotel with amazing host, definitely recommend!!!! Stylish room with deliiiiiiicious breakfast :)))
Good swimming pool Upgraded to overpriced luxury room as room booked through site was so "unwelcoming". TV did not work, water failed at one point, found bed uncomfortable. Not value for money in any respect
The Shower in our room filled the floor like a swimming pool. It was one of those ones that you should sit in a bath and spray yourself with water. But the nozzle was spraying water everywhere and the shower had 2 speeds - nothing and tsunami. But this was the only bad point in our experience there.
Nice and quite hotel, friendly staff, great value for money.
nice hotel with unusual setting stayed in one of the chalets near the japanese gardens and the walls between us and the adjoining chalet were a bit thin, hence: snoring noises at night
room too small, no window, rather dark, very basic for 4*rating, bath i/o shiower, servicedesk often not manned, weird atmosphere
The member of staff who greeted us on our early arrival at 7 am was extraordinarilly helpful, accomodating and friendly. The webpage did not indicate that the Hotel was situated on the cliff above Durbuy. This in no way spoilt our stay at the Hotel.
Very quiet area, next to Durbuy, big parking space, nice garden, sauna and fitness room very good, hotel staff friendly and helpful Access to swimming pool very dangerous(I felt and hurt myself pretty bad, I was not the only one who felt) after 10:00pm doors closed but no lights outside to access hotel, need flashlight! In the room out of 3 lights 2 not working. Plugs damaged, very dangerous. In general too expensive for value, is classified as 4 star, should be 2-3 star
Its a modern and comfortable hotel just 3 km from Durbuy. Great if you have kids, as there is a nice indoors swimming pool, a tennis court, and playground. Breakfast for just 10 euros is good and you can ask for eggs and bacon.
very convenient parking facility - right next to the door very slow service in the restaurant - the dinner of 3 dishes takes 2 hours the shortest
the dinners and leasure facilities in the hotel
the very restricted access to the parking area
Its position in the city, good breakfast No hot drinks facilities in the room
the location is very good. rooms were clean, the staff was helpfull. the parking space under the hotel was convenient. The breackfast costs to much, while you can a breackfast for half the price next door.
Very central, reception staff helpful
the staff was very friendly. wonderful location. great price for rooms. there was no ramp to aid with bringing luggage into and out of the hotel. there were only steps, therefore carrying the luggage into the hotel was difficult.
the location of the hotel in center was good like any Ibis hotel is very functional without any personal touch
We liked the hotel because it was central and easy to get to shopping and local attractions. Also the staff were very helpful. We did not take breakfast there as at 14 euros, we found it a little expensive so were eating in the cafe nextdoor.
very good location for city, room very clean may find it hot in summer
The staff were very concious of our needs and tried in every way to help. The rooms were kept clean and the bar staff very good.
Friendly, helpful staff. Visitors should realize that this hotel is about 15 mins drive from Liege. Noise from adjacent rooms and corridor.
I found the receptionists very helpful
Convienace for getting on the main road to Spa GP.
The minibar is always completely empty, and the brush was missing from the toilet
Car parking, breakfast, easy access from highway, quiet area, indoor swiming pool (although I did not use it) Some of the staff were not nice, in particular in the bar; also, I tried to have a cheese sandwish at15.40 and was told that the kitchen was closed
The staff were friendly and helpfull I booked the hotel as it advertised/was advertised as being close to the grand prix circuit (16km) but in fact was no where near it unless you had a car but that still was 40 plus km away secondly the spa facilities and restaurant shut very early and no bar meals were available
Convenient, clean, good food, helpful staff.
The bar and restaurant
Cannot order English papers even though printed in brussels!
The room was very clean .The drink was prepared, and it relaxed. One outlet of the lavatory was not able to be used.
Friendly personel, absolutely. Close to the highway to continue my journey. Rooms are old, but clean. The room was very cold when I came in. Heating system was there, but took a while before it was warm enough to take my jacket off. And the front window was close to the gallery, so everybody could could watch into the room. The ambience was ok, but if other hotels are not overbooked, I will not come here again.
There were no tea or coffe making facilities in the rooms and there were no hair dryers for the ladies
room was ok breakfast too expensive
Staff were very welcoming and went to a great deal of trouble to provide top quality service The hotel was being upgraded. The old bed was not entirely comfortable.
The hotel staff were very friendly and helpful. I had a particularly delightful experience when because of a change in my itinerary, I had thought an extention of my stay with the hotel was an absolute necessity. Helpfully the staff at the reception gave a better solution. Costs some €11 one way to the city centre by taxi. The hotel may not meet the budget needs of the budget tourist in that wise. A shuttle bus to the Train station would prove a good solution.
The staff were excellent with speaking different languages and being very helpful. Food was good Some rooms are still used by smokers and if you get one as a non smoker it is not a pleasant experience
Friendly environment and welcoming staff
Close proximity to the highway, and free wifi at the reception.
it was a convenient stopping off venue on our journey. Having stayed in a Campanile in Belgium before, we were looking forward to it. It turned out to be a disappointment - food overpriced for quality and selection. See above
erg gastvrije mensen, goede mix tussen huiselijk/persoonlike aandacht en professioneel
Very friendly Dutch owners, made us feel welcome. Quiet countryside environment outside Durbuy with great views. Nice walk through the forest to Durbuy. Very new and clean rooms. In the summer it would be advisable to bring a flyswatter, as there are no fly screens in front of the windows
Friendliness and helpfulness of Gert and Anita. A beatufiul Villa with a beautiful garden. Fantastic homemade food, too! Highly recommended. Not at all. A wonderful, pleasant stay. I would hope to return with family.
Friendly atmosphere Clean and new room Lovely surroundings
The owners were very friendly and great hosts. The cleanliness of the hotel/room was excellent. Although the facilities in the rooms are basic they are newly furnished and there are also communal lounge and garden facilities.
It may be a stretch to call it a hotel. It is more like a bed & breakfast.
Genuineness of the owners. The whole facility, especially the beds. They were the best. Comfort & in the city of Durbuy were our main interests & we fulfilled our desires to the max. No!
Excellent breakfast. The room was very cold, with almost no heating. Lack of privacy.
Nice brand new rooms, excellent very friendly host, lots to do in the area.
Kindness of people and location in the natural environment.
High quality and newly renovated. Very nice rooms and excellent breakfast. Situated close to the village center
Very friendly staff, excellent location: downtown Durbuy only 5 minutes away and yet a quiet location with own parking space. Comfortable room. No negatives while we were there.
Relaxed sphere; probably because of season there was almost no staff, however, good self service was in place; walking distance of "city"center; quiet; private parking
This is a nice hotel in the lovely village of Durbuy, it may be small but well woth a visit.
Excellent location and attentive and friendly staff
Bad information. Booked a "simple" room for me and my wife from France. Arriving - have to pay for a suite. 120 Euro instead of 75. The hotel management or Booking.com (?) refused the cancel the reservation. Mislead website information, really.
The Hotel was in an attractive, quiet, setting, yet within easy walking distance of many good restaurants. The welcome was very warm and the breakfast was excellent. The rooms were quiet, well appointed and comfortable. I would have expected tea/coffee making facilities in this category of hotel, but I realise that many French hotels prefer not to do so. There was a self-service bar in the hotel which provided coffee, not too practical when you're still in your nightclothes!
Loved the place. Location, location, location. Everything felt new, very comfortable room, great bed and bathroom. Very good breakfast spread.