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The people in the hotel are really dedicated to the service of the guests and it has a beautiful calm athmosphere. Very nice to stay there!
nice family hotel, very good food
Spacious rooms, hotel is located in nice quite town of Ichenheim, good restaurant. No WiFi in room, only in restaurant - which was rather inconvenient.
Good size rooms, excellent restaurant, easy parking, friendly staff , fantastic value for money
I checked in late but very warm welcome by the owner and was accompanied to my room.
Very friendly people, good breakfast, quiet, good room, easy parking, cozy. Not far away from Eupopapark, Stasbourg. Just a nice stay. No internet in (all?) rooms.
Very comfortable, spacious room. Good Food. Excellent value for money.
very convenient for our over night stay and very easy to find.Was on route to our next destination and will definately use again. Nothing wrong with the hotel.Slight problem the name on the hotel,was Schwanen and not Zum Schwanen
The location of the hotel is great as it is right across the street from Europapark. The breakfast buffet was ok but nothing special.
The restaurants in the evening were good. The breakfast buffet was terrible. The baby cot was not set up in our room. We were placed on the third floor--there was no lift--and we have to children under three.
The very friendly staff and the two restaurants available. Nothing
The convience to Europa park, also having a bunk bed in the room. My daughter thought it was great.
Proximity of the location- very close to the park Very few of the stuff speaks english
Great location and fairly clean but no frills. Staff was okay but made you feel like just another tourist.
Breakfast, distance to europa park. quick and friendly service, no paperwork nonsense when checking in. uncomfortable beds. one bed was a converted sofa, very uncomfortable.
Close to Europa park - just across the street, dogs welcome
1) Convenience of being directly across the street from the entrance of Europa Park and other local restaurants. 2) Hotel and restaurants staff spoke English. 3) Plenty of parking spaces. 1) No refrigerator and alarm clock!
I was very pleased with my choice of hotel and enjoyed the stay there. The hotel turned out to be very close to where I was conducting my business and easy to locate if you follow the road signs to the Exhibition Hall. Everything was fine.
it is a nice place
Travelling back from Italy the location of this hotel (near motorway) was ideal
Everything was good, I make emphasis on the staff.
funny Bowling alley; nice breakfast
The children liked the pool.
Resturant and bar in the hotel very good
It's ok The breakfast room is dark and depressing. The breakfast bacon was soggy and cold two days in the row. There was no Strawberry Jam
The facilities and restuarant in particular were first class location was a bit out of town
The staff was very friendly and always tried to help. The hotel is very nice, clean and we had a very good time during our stay. The breakfast was ok but there were problems using the juice machine, as everybody used it, then it did not work and was imposible to drink fresh orange juice.
everything: great location, very frendly staff, excellent breakfast, comfortable beds, clean rooms - what else could we want ? I would certanly stay there again no
Great location. Directly across from Europa Park. The staff was very friendly and helpful.
Best location for visiting EUROPA PARK. Very very family friendly people. Very good value for money HOTEL.
europa park visit meant this place was more convenient and closer than the park's car park!
the breakfast was very good and the location also the bath was too small and there was no mirror in the room
Very Very family friendly stuff.
It is just out side europa park the staff are family friendly Lack of air conditions
The hotel is very close to the entrance of the "Europe - Park" (3-4 minute walk across the street), very clean basic breakfast, a bit expensive, There is no elevator and it was hard to carry the bags to the second floor.
Staff very friendly and helpful. Hot water took a while to come through and on one morning it only got to lukewarm.
free breakfast buffet no
gentili, camera pulita, internet gratis, vicino al centro storico The bedroom window overlooking a corridor crossing
The hotel is conveniently located for visiting Strasbourg if one is driving a car. The room was quite spaceous and comfortable. The cockroach greeted us on the toilet seat as we entered the room. No bath, only tiny shower cabin in that 4 star hotel. The room we had was in the basement, maybe that was the reason why a heavy smoke (from smoking people outside or in the floors upstairs or from some other source) entered our room at night through the window. However, the room price takes all that into account.
quiet site no air conditioning
Cleanliness, location, breakfast
they made us feel very welcome
the quietness and the free WLAN there was nothing special
good location and very good breakfast
close to railway station
Room was comfortable for 4 (2 kids on bunk beds) Furniture was simple yet nice and comfortable. Staff was excellent and kitchen has a wonderful chef!
Natacha was very nice with us when we arrived;this hotel is really near everything (europapark, highway...) No possible to call outside from the room...only at the reception! The lady at breakfast was realy not nice!!!! The tables were dirty, there was no more bread, no more eggs.... it was no possible to have dinner at the hotel, and rust is really a very sad city, no shops, only 1 restaurant open (full up of course)...
No a/c in operation, Internet service at the rooms
Staff was very nice. The breakfast was good. The location to Europa park was great. The room was large and modern. It could have used a pool or play park for children. The hotel next door had both and everyone seemed to be having a party. My 3 year old son kept looking from the window wondering why we couldn't go to the pool party 30 feet away.
staff was very friendly, the restaurant was delicious I thought it was close enough to walk to the park but is no problem if you're driving
Room was great for 3 kids. bunk bed and fold-up bed. buffet breakfast was perfect. cleanliness of hotel was super. next to europa park but a 20-30 minute walk. we used car as it was raining both days we were there. hotel gave us a parking ticket for 1 day at europa park saving us 4 euros. free parking at hotel. air conditioning was broke but they had a portable one there that was good but noisy. receptionist staff were vert courteous. Distance for walking to europa park.
good size room and good third bed
Travelling with a child we particularly appreciated the quiet and big room with 4 beds. Beds very comfortable and clean and modern bathroom/shower. Good breakfast. Short and easy walk away from Europapark. Breakfast is excellent, but otherwise the menu of the restaurant is somewhat limited in the evenings.
large room with all necessary comodities. The staff was very freindly and tried to help best possible way. A little too far away from the entrance of the parc (15-20' walk). I was very anoyed to find the restaurant closed, due to sickness of the cook. It is not easy to go out for dinner with children!
The hotel is close to Europapark, has big room and clean bathroom,a generous breakfast. The access to internet was much appreciated We prefer to have a bar in the room for after 22h drinks.
proximity to Europa Park & friendly staff / clean room
The personel was very helpful and polite. We arrived early and got the room as soon they where cleaned. The hotel was close to the Europa park. The pool was nice and warm. The price was not super low, but we knew that from the beginning.
Very pleasant hotel with a pool and nice garden.This was very welcome when we arrived after a long drive! The quality of the breakfast was very good, with freshly cooked eggs available. They also had a very nice menu for dinner.
It is in close proximity to Europa Park entrance. Brekfast buffet of good quality.
The rooms were big and clean, breakfast was great. Out of all the euorpean hotels we have stay this is by far the best. Very kid friendly, nice pool and they had a place for the kids to play as well. The restraunt was wonderful. They have a shuttle service to the park that is not in the description of the hotel, this was very helpful and you can walk back to the hotel is less than five minutes from the park. The hotel staff was very helpful, we had car trouble while we were there and they did everything they could to help us out. Over all the stay here was great and I would stay here again for sure no doubt!!! Nothing it was great..
service at the restaurant
Friendly, efficient, good service and food and close to Europa Park.
Convenience for Europark, courtesy bus, outdoor pool (good for hot, tired children and parents!), nice restaurant and terrace bar, games room
Close to Europa Park, great restaurant with food for everyone, fantastic decoration, clean - everythings was perfect.
Friendly staff. Room, good size for a family of four. Plan to stay here again in the summer.
Hotel is really close to the EuropaPark. Restaurant was good, even if we were in a conference room, as the restaurant well fully booked. (please note that we also reserved a table at 5pm). Coldness of the rooms. We had to turn heat on a long moment before feeling confortable. The bathroom was really functional and small.
clean rooms, friendly multi lingual staff, 5 min stroll to the main entrance to europa park, excelent base for a family.
Excellent salad in the Bier-garten restaurant The all-night noise from the party the staff in the hotel held on our second night.
The staff were incredibly kind and generous and willing to help We were in a triple room, but had toelling for just two people. I asked the owner for more towels, but didn't get them.
it was an superb location for Europa park, good value and good food.
Stay overnight, becose all day visit to Europapark.
nice,clean room,plenty of space and very close to Europa Park ( which is brilliant) Good food, nice staff. parking was not a problem either. easy to get to from the motorway.
close to europa park
Good lakeside view, good family room Air conditioning did not work particularly effectively
The Hotel was clean, service friendly, on-sight parking was a plus. The room was cozy and the beds were comfortable. Good breakfast buffet. Water pressure in the shower was really low.
walking distance location for Europa Park there is no WiFi as advertised (there shoud be public WiFi, but not receivable at hotel location) !!!
the location was good The room we were given was very small - unacceptably so for the price
We go to europapark, hotel is close to entrance, this is a very good position to go to the park. Hotel doesn't have internet!
Everything was as promised rooms tiny
we like it 's close location to Europa park without having to pay high prices for four star acccomadation and expensive food. We were over charged for the room because we booked through booking .com. It was frustrating that when I called the hotel to book (having been a fairly regular customer) they would not take a reservation over the phone and told me that I had to book online, the staff member did not specify that it had to be their own hotel website and not booking,com. The result was we paid more than we were quoted on the phone and the staff basically made no appologies and said there was nothing they could or would do about it. Next time we will stay else where.
I didnt Like the Hotel at all. Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!! Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!!
The family room slept 5 of us very comfortably. The walk to Europa Park was very easy. The breakfast buffet was one of the best ones that I have ever had.
Everything about our stay was excellent! Perfect location for Europa Park and beautiful drive to the Black Forest area.
Very nice to have a room for five (rare!) The breakfast buffet was rather poor
No air Condotion in the hotel and it was very hot during Aug. very noisy neighberhood on the night when open the windows the staff not tha helpfull ane expansive resturant
Staff very friendly and helpful.Near from Europa Park.Free parking. Hotel is fairly nice. No elevator.
Very friendly people, made us feel very welcome indeed - Nothing
The pleasant staff on arrival and during our stay. The hotel is located close to the Europapark. The beds and pillows were not very comfortable
The location and breakfast.
Room cleanliness and kind staff. Free car Parking. It was near the Europa park and the provide me with tickets.
The hotel staff were very friendly and always helpful. the rooms were very clean and tidy with the main bed in the family room. great location for Europa Park with full kitchen facilities. Beds were very comfortable and room was cleaned daily. Full buffet breakfast with fruit, juices, yoghurt, breads, cereal and tea facilities.
Friendly staff and very close to Europa part. The receptionist was not available at reception all the time. Poor wifi signal in the room.
the staff was very helpful and the stay was very relaxing the stay was perfect the breakfast was very good and there is nothing that my family didn't like
Very nice, we will be returning
Great family hotel. The staff was very friendly, the rooms were clean and quiet. The kids loved it too.
Very friendly staff, modern and nice lounge bar, perfect room with nice small balcony, beautifull area between the wine makers, good parking. There are 3 different restaurants in the hotel but due to the holiday season only one was open. This restaurant served typical german dishes, good but a bit too expensive in my opinion.
Complimentary drinks upon check-in, friendly staff, breakfast, large room No air-conditioning in our room, had to open windows and could hear bells and people on the street talking as the room was right above main entrance. Don't book room 108 in hot weather.
Comfortable, clean room, very quiet, close to Strasbourg, rich breakfast. New structure.
visited the Christmas markets in Strassbourg parking was hard to get
Clean, comfortable and convenient, with attention to detail and excellent facilities. Very helpful and thoughtful staff. Good as a destination or as a stop off as part of an itinerary
Hotel was modern and efficient. as a whelchair user the facities were well designed and accessible. the german restaurant nearby was good. The noise of traffic during the night was noticeable with he windows open.
A most courteous staff
Location is good as convienient for rail link.Some more entertaining aspects may be included to increase the hotel income.Arrangement of lunch and dinner for vegetarian as well as non veg foods.Highlights of Germanys historical aspects to know about germany. chance of improvement for increasing food facilities for lunch/ dinner.
breakfast, cleanliness, easy to get to Strasbourg
Modern decor; excellent breakfast buffet. The photo on-line was misleading as it gave appearance of park-like surroundings - since taken some trees are gone and hotel sits on urban street. Rather seedy exterior/surroundings which almost deterred us from entering. However, exterior belies interion which was like stepping into another world! very modern and clean. Parking areas not too good.
Hotel staff is very kind and helpful.