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Rooms without carpet, fantastic. Staff which was friendly and really tried to help when we had some special requests.
I was not impressed by anything even though the hotel looks nice but only because is new. Untrained hotel staff - very impolite ; a persistent unbearable smell in the room that is unacceptable as they see themselves a high quality hotel which is not even by far true( I think that there is a huge problem with the drain system); very poor cleanness of the room( no attention to detail); poor breakfast. Overall the accommodation does not fulfill the expectations nor the requirements of a hotel that charges you such a high price.
it was nice as usual... nothing bad, just a notice to the restaurant... maybe they can put in their menu some courses that are not so "sophisticated" for people that need to eat something simpler...
It was nice, room was fine, clean. Parking was empty but blocked because of a rally event nex day. We were not able to extend our stay (even if we are regular clients) for another day because all hotel was fully booked for this event. We moved to Wien.
Only fault was that there wasn't a waste bin for toiletry articles in the bathroom or toilet
It is a new hotel. It is clean. It is close to Designer Outlet so it is a great hotel for shopping. At 10-15 minutes by car you may find Nieusiedl Lake and National Park. At 30 minutes by car you may reach Wien. In the Tower room TV is positioned on the left of the bed, it is a little hard to watch TV from the bed. Our room was not cleaned every day. During our 4 days staying room was cleaned twice. Our reservation was not kept. They gave us anyway an upgraded room and next day offered a room as requested. Somehow in our last night water started to drop from the ceiling... it slowed down after a while to one drop per minute... like a chinese drop. Anyway it was very late and we had to go in the morning...
Pannonia room was nice. Having the bathtub with the view was great. Designer Outlet is nearby. Nieusiedl lake is 10 minutes away by car. Price is a litle high for location and services.
Very rich breakfast, big rooms with nice view. I forgot the notebook recharger in the room and they delivered to my home in proper time
Breakfast was excellent and served on white tablecloths. Also liked the complimentary coffee machine with coffee cream and free drinks in the frig. Also appreciated the free wi-fi , new T.V. and free DVDs. The hallways in this new 4 star hotel are very narrow leading to the rooms and were scuffed and dirty. In this respect it was disappointing and felt like a C class hotel. Rooms are small but functional. There was some lint or hair on the sheets and the electric towel bar in the bathroom was not dusted for some time. The electric towel was not operational and told it was too early to activate the heat...we were there September 24th. Also, this hotel should not be rated as a Vienna airport hotel...it is too far.
Everything was very good. The restaurant is very delicious, quite innovative but really delicious. Staff was very helpful. Room wide and full of light.