Would you like to save as your currency permanently or for this visit only?
communication possibilities. upkeep of hotel needs to be reviewed.
They did not clean my room and and were charging me extra money for breakfast and then after talking to the manager they took if off but wasted 45 min and they knew that i never had breakfast
Relaxed atmosphere. good service, well done to the staff. Breakfast should be included in the room price. charging 16.60 euro for a basic breakfast is outrageous.
It was close to where I needed to be The internet did not work, the parking outside had to be paid in cash, the rooms were dirty, the breakfast was not included in an expensive room rate and costs an additional 16 euros!
Ease of access to Duesseldorf and Kaarst (where we met friends) The airconditioning didn't work. I also had problems with the car parking ticket that I bought on arrival.
The location is very convenient. Room is clean and comfortable. Hotel should provide local tourist map to the guests. We like to use public transportation to go around, if hotel can provide information in English, like where to go, how to reach center by bus/tram... it will help guests a lot.
The hotel has a very nice environment and very close to bus station!
Convient location, with the services I require.
Hotel was comfortable, quiet, and in general what I was looking for Very expensive bar
Breakfast price (32 euro pp) much too high
decent place to stay nothing
Sports bar was very smokey. Non smokers had to make do with an area beside the reception.
very close to the k fair poor minibar only one computer at the business center
The restaurant had a reasonable menu and service. The additional charges eg for parking and internet access. At the rate charged for the room I would expect this to be included.
There are no good points in this hotel. 1. Reception staffs didn't know how to use international call. So it takes time for me to find it. 2. Taxi control, just call, but there are no signboard for customers and also taxi. So some of guests coming late waited along the street and got taxi first. The hotel doesn't have any awareness about this. 3. Internet can't be connected smoothly. 4. They don't change towel and other to new one in first day.
Clean room,good stuff,good underground parking Very expensive at these days
Hotel staff were so accomodating. Room was comfortable and clean. Breakfast was amazing, everything you could want. Perfect for business in Dusseldorf, only disadvantage for weekend visit was distance from Dusseldorf. Trams were good and cheap but a short walk taxis available at the rate of 15-20 euros each way. Nothing, enjoyed our stay very much!
delightful staff and a very clean spacious room I would have no hesitation in recommending this hotel to anyone doing business in Neuss
incredible tasty breakfast, decent rooms the smell inside the rooms, located in industrial area, pretty old Tv sets for a hotel rated 4 stars
The staff was amazing, and made sure that every request was met as soon as possible.
i liked being able to park my motor cycle in a safe and secure area. the staff were very helpfull and friendly. the rooms were clean and tidy. the hqtel is close to town centre.
Good value for money
The staff were really kind! The rooms are tidy and good. Breakfest was the best!