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The friendlyness and kindness of the staff
Very friendly staff.
A comfortable place, staff friendly but not very good with their English, restaurant good and will happily provide room service (great news if you have a little baby). WIFI not available in all rooms (despite hotel claiming they have it), bathroom is quite ordinary.
Good breakfast, free internet!, friendly staff, sauna/whirlpool, comfortable room. Only German TV channels (no BBC, CNN, or TV5 Le Monde).
Friendly staff, good food and quite and relaxing atmosphere
Having stayed there previously, we were impressed that the hotel retains it's excellent standard for food, wine and friendly staff. The breakfast rated as one of the best we enjoyed whilst in Germany.
The location, the history and the ambience. The staff were very accommodating and our room was very comfortable. The set dinner menu in the hotel resturant is excellent value for money and the food and service impeccable! We are already planning a return to this hotel for Christmas!