Overview

Shangri-La's - Eros Hotel
Top Business Hotel

19, Ashoka Road, New Delhi, India
+91 114 119 1919

$162+

Overall guest ratings

8.6/10 Excellent
Based on 1,965 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.4
  • 6.2

Good to know

  • Friendly atmosphere
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Location.

    This hotel is in New Delhi’s Government District, a half-mile (650 meters) from India Gate and 0.9 miles (1.4 kilometers) from Jantar Mantar. The National Museum and the Parliament of India are 1.2 miles (2 kilometers) away. Connaught Place is 1.6 miles (2.5 kilometers) away.

    Hotel Features.

    Shangri-La's Eros Hotel has 3 onsite restaurants, a coffee shop/cafe, 1 bar, and 24-hour room service. Dining options include an Italian restaurant and a tea lounge. The hotel has a hair salon, outdoor swimming pool, 24-hour fitness facilities, and a full-service spa offering massages, body wraps, a sauna, and steam room. A business center is on site, and the hotel offers conference space, computer rental, a technology helpdesk, and high-speed Internet access (surcharge). The hotel has a concierge desk and offers currency exchange, complimentary newspapers, and a gift shop. Airport shuttle service is available (surcharge).

    Guestrooms.

    Accommodations at Shangri-La's Eros Hotel provide minibars, coffee/tea makers, and in-room safes. TVs come with satellite channels and DVD players. Internet access is complimentary. Sitting and sleeping areas are separate. Bathrooms have hair dryers, scales, bathrobes and slippers, and separate bathtubs and showers. A turndown service is performed daily, and newspapers and bottled water are complimentary. Rollaway beds are available on request for a surcharge.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Childrens programs
    • Business center
    • Car rental
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,965 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Location is great."
      8.7 "87% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.8 "Food is delicious."
      8.4 "84% loved the menu selection."
      9.5 "Yummy desserts, said 95%."
      7.7 "77% loved the dining experience."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.2 "Hotel security was great, thought 82%."
      9.0 "Housekeeping was great, according to 90%."
      9.2 "92% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
      8.0 "80% were happy with the room service."
    • 8.0 "Very nice wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 6.4 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
      5.0 "For only 50%, the tv was ok."
    • 6.2 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.1 "Vibe was decent."
      7.0 "70% enjoyed the lobby entrance."
    • 4.0 "Value below average."
      2.5 "The price was too high for 75%."
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    Overall Rating

    8.5 Excellent
    Based on 825 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Terrific location."
      8.9 "89% liked the proximity to shopping."
    • 8.7 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      9.5 "top-notch fitness area, thought 95%."
    • 5.9 "Vibe was decent."
    • 5.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.3 "Value below average."
      2.3 "The price was too high for 77%."
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    Overall Rating

    8.5 Excellent
    Based on 353 reviews
    • 9.4 "Excellent breakfast."
    • 8.8 "Food is delicious."
    • 8.8 "Location is great."
      8.6 "86% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.1 "Very good internet connection."
    • 7.0 "Good amenities."
      6.8 "68% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 6.1 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.1 "Value below average."
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    Overall Rating

    8.6 Excellent
    Based on 275 reviews
    • 9.1 "Food is to die for."
      8.5 "85% loved the menu selection."
    • 9.0 "Terrific location."
    • 8.7 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 4.4 "Value below average."
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    Overall Rating

    8.3 Excellent
    Based on 510 reviews
    • 9.4 "Excellent breakfast."
    • 8.8 "Food is delicious."
      8.4 "84% loved the menu selection."
    • 8.8 "Location is great."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
    • 5.9 "Vibe was decent."
    • 3.8 "Value below average."
      2.6 "The price was too high for 74%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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