Value for money
Distance to city center
|New Orleans Louis Armstrong|
Distance to airport
|"Great breakfast & afternoon snacks ."||(in 28 reviews)|
|"Great place to stay!"||(in 4 reviews)|
|"Staff were amazing, super friendly and helpful."||(in 34 reviews)|
|"Parking area to small"||(in 7 reviews)|
|"On-site parking is limited although you could park free in a garage close by"||(in 8 reviews)|
|"The hotel rooms seem to feel humid!"||(in 5 reviews)|
|staff was great||in 65 reviews|
|breakfast was good||in 58 reviews|
|great location||in 57 reviews|
|off-site parking||in 53 reviews|
|parking lot||in 48 reviews|
|comfortable room||in 47 reviews|
|hotel is very old||in 23 reviews|
|stop was right outside||in 23 reviews|
|comfortable bed||in 22 reviews|
|great place||in 16 reviews|
|streetcar line||in 9 reviews|
|new orleans||in 5 reviews|
|st charles||in 4 reviews|
|easy access||in 3 reviews|
|frayed around the edges||in 3 reviews|
|hustle and bustle||in 3 reviews|
|french quarter||in 1 review|
I liked that it was the St Charles street car line. It was a tiny hotel. Mostly clean, even though it looks old
My bathroom had a little bit of mold in it, but I'm assuming since it's New Orleans, that's a little hard to really eradicate. Besides that, Ines's very quaint and nice, especially the room. The hallways were old, but rooms were great.
The choices for free breakfast were great! Staff was helpful and friendly.
Air conditioning unit was loud.
Wonderful stay with options for gluten free breakf
I was so pleased that they had a variety of gluten free options for breakfast, I have never seen that before! They were also very accommodating when I needed to check in after midnight and add on some nights to my stay. Will stay here again.
Quaint hotel, perfect location, awful staff
Perfect location, pet friendly with easy access to grass to walk him. This is the main reason I booked this hotel and that it was such easy access to the French quarter etc. free parking.
Every single front desk staff member was SO unprofessional. They did not greet us, barely look at us, was talking on her phone on speaker while checking us in. Thought next day person would be better. Nope. Even more rude. They made us park in a garage the first night away from hotel which was so inconvenient. When I went the next day to get our parking pass as promised the next girl wouldn't even look at me. I had to ask questions and her response was, Yup. Checking out with a different lady she spoke 2 words to me and handed my receipt. I've never experienced such un-customer friendly hotel staff located in the "friendliest city". Most of all our New Orleans experience was with friendly people except our hotel. The rudest. If the girls hate their job that much they need to get in a different line of work. I'm in sales and customer service. So unacceptable. They seemed to be nicer to older people. Room was tiny, very old, smells a little like mildew.
I was a little leary staying in a new area of New Orleans especially away from the main locations like the French Quarter, etc. I and the group we were with was quickly relieved once we saw the Trolly stopped right in front of the hotel! We LOVED the easy free parking. Super clean and fresh smelling facility. Friendly, helpful staff. If you do not feel like going the French Quater there are a lot of wonderful resturants near by. The free breakfast was a plus!! Wide variety and very fresh! We feel like we have found a hidden gem!
We only had one thing that was a tad off putting. The room we were in had a small smell of old cigarettes. Not being a smoker it might have stood out more? I can only imagine how hard it is to get that smell out.
FREE PARKING was a very convenient perk. The staff was very accommodating. We brought our bicycles in with us and they were very nice about it. Free breakfast was better than most hotels free breakfast. Wasn't fine dining but the porch out front made it very enjoyable. There is ample eating area in the lobby and a large porch with tables. The streetcar runs in front of the hotel and is peaceful to watch. We are from louisiana and visit new orleans frequently. This is one of the best "chain hotels" we've stayed in. They have adapted very well to the city and you don't feel like you're staying in a chain hotel.
A little noisy. Someone down our hall kept slamming the door early in the night. But once we were asleep we didn't hear it.
Clean, true breakfast, location
Toilet seat loose and swung side to side. Closet door falling apart.
The free on-site4 parking was great. The hotel was very clean and the staff was great. It is also located on the St. Charles Ave. streetcar line, which made it convenient to jump and go the the French district and other places. Also, the breakfasts were very good.
My wife and I had no complaints.
Convenient location;lots of amenities for the price
Did not charge parking in a city that charges parking on everything everywhere
Hotel was so completely booked that we couldn't get a different room after we found dog kibbles all around the room, dog hair on the bolster pillows, and trash under the beds--it was a small hotel; also, had no pool.
The location is really good-right on St.Charles trolley line. The linens on the bed kept coming off and there were no mattress covers. It is an older hotel but good price if you are on a budget.
The Best Western Plus St. Charles Inn is located in the historic Garden District on St. Charles Avenue, offering convenient access to the Superdome, the WWII Museum, the French Quarter and Bourbon Street, and The Aquarium of the Americas. This hotel is also near a streetcar stop, which can take guests to the Audubon Zoo in just a few minutes. The New Orleans Art District is nearby, as are a number of local shops, restaurants, cafes, and bars. Free on-site parking is provided for all hotel guests.
There are 40 guest rooms at the Best Western Plus St. Charles Inn, which is a non-smoking property. All rooms include cable TV, complimentary WiFi, and private bathrooms with complimentary toiletries. Rooms also feature an alarm clock, coffee and tea service, in-room movies and HBO service, a desk, and a microwave and refrigerator. The hotel also offers complimentary hot breakfast for guests and WiFi is also available in the public areas of the building.
There is a fitness center and a business center at the property, which offers pet-friendly accommodations. The front desk is open 24 hours and there are vending machines available. This hotel offers accessible guest rooms and facilities. The hotel can provide laundry and dry cleaning service, daily housekeeping, and tours and ticket assistance. Daily newspapers are available in the lobby and there is also a lobby lounge and a library for guest enjoyment. Select guest rooms feature views of St. Charles Avenue and this is the closest hotel to Tulane University and Loyola University.
based on 167 reviews
Value for money
Policies vary by room type and provider.
Best Western Plus St. Charles Inn is located at 3636 Saint Charles Avenue in Riverside, 2.3 miles from the center of New Orleans. Lafayette Cemetery is the closest landmark to Best Western Plus St. Charles Inn.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Plus St. Charles Inn.
Yes, Best Western Plus St. Charles Inn offers free Wi-Fi.
Yes, Best Western Plus St. Charles Inn offers free parking.
No, Best Western Plus St. Charles Inn does not offer free airport shuttle service.
Best Western Plus St. Charles Inn is 10.6 miles from New Orleans Louis Armstrong. Best Western Plus St. Charles Inn is 69.6 miles from Gulfport Biloxi Regional.
Yes, Best Western Plus St. Charles Inn is a pet-friendly hotel.
No, Best Western Plus St. Charles Inn does not have a pool onsite.