The new Holiday Inn Express New Orleans Downtown is located in the Central Business District and within walking distance to the French Quarter’s famous Bourbon Street and steps away from the Mercedes-Benz Superdome, Home of the New Orleans Saints. The hotel offers the new Formula Blue Smart Travel Design and will feature an appealing combination of fresh, dynamic, and focused design features that enable an efficient and engaging environment, creating a distinctive style that is evident at every touch point of the Holiday Inn Express® brand experience. Whether you are here on business or pleasure, attending a conference or a festival, our hotels ideal location and the properties Lagniappe make for a great New Orleans stay.
location is walking distance to French Quarter, quiet
housekeeping was atrocious, upon check-in, toilet had poop stains on underside of toilet seat. No coat-hangers in room. Took two days to get coat hangers. Room reaked of desperate attempt to cover over smoking (non-smoking room with ashtray in room). Thought housekeeping was taking long time to clean some crumbs on floor. On closer inspection they were TOENAIL CLIPPINGS all around sofa and table. AAAAHHH!! So gross. Stayed here for $139 a night to avoid conference hotel of $189 a night. Never again.
Not a super fancy hotel, but a great location and overall value for the money. Never had any problems with the (free) wireless internet. Staff were friendly, responsive, and professional. When my shower hose started leaking about halfway through my stay, I alerted the front desk and the problem was fixed within two hours.
Air conditioners were noisy and sometimes woke me up at night. Although I signed up for a non-smoking room, the room smelled pretty smoky when I first checked in.
The beds pillows
The Lady at the reception was receptive, She even let us use occasionally though another computer which was for office use when the only one in business center was busy. Location is good, price is also not so high.
The room (307) fire alarm was even broken and there was a hole in place of fire alarm. Cleanliness in walkways is poor to say the least. The property of the hotel is good but carelessly maintained. There is only one computer for internet access. And most importantly the wifi does not work anywhere except around reception. You can see a large group of people sitting at the reception lounge in evenings just because they need wireless connection. This hotel needs a more better management.
price and front desk black man very good
- filthy room; no door to toilet; some staff rude; fitness room not really that!
Location of hotel - neighbourhood.
Better than expected
Internet in rooms was not working 4 of the 5 days I was there
I had to vacum my own room they over charged my card and I have to wait seven days to get my money back
i liked the location
the staff did not have the room ready when we arrived. we were told after waiting for our room to be cleaned that the 3rd floor was closed that the king rooms were on and we had to downgrade to a queen. the parking lot was small and cramped. the lobby was not clean
During cleaning the room, they took away used towels however after repeated request, they never replaced the towel with the fresh towels.
got bed bug bites and had to see the dr.
Staff was excellent, friendly and courteous. Location great for getting to the Superdome. Parking was ok for a minimal (for New Orleans) fee. Had a few room problems, but staff cheerfully helped out.
First room we had had a musty odor (1st night). Moved to another room the next day, and the a/c quit working after about 2 hours, so we moved again. 3rd room was ok. Fridge and microwave in room would be nice.