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It was new and clean. Good facilities. Staff were friendly. The rooms had no black Tea bags(only coffee). Since these are suites with kitchenette, it would be nice if there a few utencils or atleast some plastic spoons, forks and knives.
Our first time visit to New Orleans. Great location (close to convention center and streetcars), great room (clean and large), great breakfast, exceptional service from the staff (very personable and helpful). Would definitely stay here again.
Good location abd price Multiple maintenence issues with our room.
Tons of construction all around. Very limited parking, even in the lot we paid for.
Hotel was very clean, spacious rooms, close to the convention center...great experience staying there.
Crystal provided unrelenting top notch service. Pool cleaning equipment left out both days and poolside needed atrention
Proximity to convention center More variety at the resturant and room service.
The staff were very accommodating. The room was very nice . Very clean and modern. Close to everything. We could not have stayed at a better hotel. Everything
Upon arrival we were greeted by the valet parking young gentleman. He informed us that we could park & check in before moving our vehicle. Front desk was friendly and helpful upon check in on restaurants an room locations. The room was perfect, linens were impeccable room was oder free, which is important to us. We would highly recommend!! We liked everything!
i truly recommend this hotel (if you do not mind broken bath tubs) for its pleasant atmosphere and good location
Price Friendliness of staff and bed
The staff jasmine at the front desk was great will stay there again. Really all the staff is nice .
The staff was awesome. Went above and beyond to take care of my needs. My teenagers had a blast so must so we extended our stay an extra night. The pool closed at 10. The bed wasn't that comfy.
The hotel was nice and the staff was friendly. There was a tremendous amount of noise in the hall way --all night long. I don't know what was going on on our floor or if it had to do with the location of our room but it was very disruptive.
Friendly staff - made dinner for me one night even though it was after 9:00 PM! Restaurant closed at 9:00PM - no rrom service after 9:00 is crazy. If I want room service, it would probably always be 9:00 or later.
Very helpful staff The worst bed of my 5 city trip Sleeping on the floor was a better option
Nice lobby, friendly staff, clean room, requires a key to get into the lobby at night. Easy checkout. Vallet appeared to be the only parking option and it was $44 which was about half the price of the room. I hate hidden fees at hotels. The blanket on the bed was too warm for how the air conditioner cooled.
The staff was very friendly and the room was clean and comfortable.
Everyone there was very nice and accommodating. The hotel is very clean, and within walking or trolley distance of everything we wanted to see. I would definitely recommend this hotel to my friends. I was excited to see they had comfort controlled beds, but the control was covered and you had to try to move it through the mattress cover. I also had a problem with my sheet popping off my bed, but in the big picture that was a small thing.
The staff was great! Clean room, great location.
this hotel had more name image than it lived up to. i would not tell another traveler to book here. there are better motels for less in this area of new orleans. Hampton Inn is half the price and better - a half block closer to theconvention cente with free breakfast. this was a terrible rip off.r.
The location was good. The staff was friendly. The price was reasonable. The owner was very creative. The neighborhood is rough. The property is quirky. Its not handicapped friendly. You probably would not choose this property but for its location.
It was insane! Step in through the shutters and enter a really cool place!! Everything was... perfect! Relaxed, clean, welcoming.... super sneaky becsuse it's right off the hwy! So much was packed into an unassuming facade from the street! A real find! Seriously! We'll be back! There weren't any comment cards in the comment box
Offers valet parking only
Staff was very accommodating, the hotel was clean and excellent condition The pillows were feather pillow which was very uncomfortable, when I asked for foam pillows they were out, I guess other guest wanted foam pillows. WiFi was expensive I don't understand when you check into a cheaper hotel it is free, now days WiFi is just as used as TV and they don't charge for that.
My husband,3 young kids and I spent the weekend here to do some fun Christmas activities over the weekend. Excellent location across the street from convention center and Riverwalk, near Fulton street and French Quarter. Staff was excellent, room was very nice and located in a very safe area of New Orleans. We'll definitely be staying at the Mariott again!
The staff was extremely helpful and cordial. Only Double Beds available for my stay. We requested King bed for our stay. Also valet parking wasn't available for our stay.
The staff was good, location was good, beds were comfortable. (However, we were put in a two-queen room when we asked for a king.) Starbucks in the hotel was convenient, however I was used to free coffee for guests at other Marriott franchises, so that was a little disappointing. I really wish that there had been more drawer space. It was inconvenient for staying a week, though I suppose most people staying are just there for a convention.
Convenient location; friendly/helpful staff, exceptionally clean rooms; lots of room to visit in lobby. Actually, nothing!
Friendly, helpful staff
There were a few staff who served breakfast who were really terrific They were under construction and we were not advised prior to travel. The smell of paint was irritating to my allergeries when I brought that up to the staff I was brushed off and no a accommodation was offered.
The staff was great, rooms were clean and neat. The poolside was nice clean and filtered. And the location was convenient nice view The price of valet was a lil expensive
I reserved and paid for a suite two months in advance. When I arrived I was told that the hotel overbooked and was given the only room available. When I showed the confirmation to the clerk I was told," It is not available." The hotel had been paid for a suite and I was given a standard room. The manager gave me a free parking pass and a coupon to the bar as compensation for their mistake.
The room accomidations Having to pay $40 a day to valet car with no prior notice!
We will be back N/a
Great location, neat charm and great breakfast. Watch out for the $40 valet upon arrival! Overpriced valet, somewhat shabby towels.
Very clean, great variety for breakfast. Would definitely book again.