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Cleanliness of room, breakfast service For a single, a little on the pricey side
Helpful staff, efficient service, tasty food, spacious and modern accommodation
Friendly & gave impression of a Family run type of hotel. Exceptionally well run, all round enjoyable experience. Will recommend easily to anyone wanting to use facilities locally.
Good Parking facilities which is important, very clean room, spoilt by one of the lights not working. Bathroom excellent NA
The staff were friendly and the atmosphere was very homely, only item missing was the real fire in the lounge! Bedroom was good and comfortable and it was nice an quiet overnight - no sound of cars or revellers on the street! The food was not to the standard I would have expected of a country inn at the prices being charged. Lack of thought to presentation - a large "splodge" of mashed potatoes was on the plate with a breast of pheasant, and the same for fillet of lamb. Meat portions could have been slightly bigger. Breakfast in the morning was rather poor in quality - croissant was either stale or had been overheated, tea was not hot and service took too long,. Insufficent staff in morning for the number of guest coming down at one time., Would have been better to have done a self service cold buffet style breakfast and taken the pressure of the one girl serving and allowed guests to get their breakfast promptly.
perfect little pub hotel, faultless
The room was excellent and the location very good. I thought the breakfast for vegetarians was very limited even having phoned previously to check their would be a good selection. The portion given for vegetarians was exceptionally small.
very helpful and friendly staff. Nothing was too much trouble for them
very pleasant setting and liked it since the first time I stayed there,
The rooms were comfortable and well equipped We stayed 2 nights on 2 separate occassions. The second time was very cold. Apparently they had problems with the heating - we learnt on departure. We had a very cold uncomfortable night!!
Excellent food. Great place - the rooms were carefully restored. Very clean. Good breakfasts. A functioning shower should be a given at these prices. Too many dogs!
The hotel building is of great historic character in a great location within a beautiful historic town (Rye - 13th century) Being a very old building, the bedroom floor was very creaky, and it was a long way to a fire escape.
This hotel is wonderful. It has charm, character and atmosphere. The staff were wonderful and the food was great. Our room was delightful - clean and well kept. We could not have made a better choice. We shall return!
Poor value for money, very expensive at £90.00 for small double room with tiny en suite shower.
Very friendly service by the young man in charge (tue 7 july). Excellent food nicely presented and reasonably priced. A fine breakfast.The fee of £80 for one night in a simple room is high. In a similar hotel in Pisa ( Italie) two weeks ago room and breakfast was £55 (equivalent) . At that you can not expect many Continentals to stay overnight in Rye if they can avoid it. The mention on your website putting pressure on the customer by telling him " only one more room available" is unwelcome.
The welcome, the breakfast and the staff were all better than one normally finds. Excellent breakfast with real coffee and tea! Somewhat noisy location in the morning due to proximity to road.
Breakfssts were excellent as was the service We booked a small double room, but not having a wardrobe for 3 nights was rather inconvenient.
The staff were very pleasant and helpful and the room was clean and airy. There was quite a lot of noise later on with people either returning to the hotel or going past.
the rooms are very comfortable, and lovely decorated! I also enjoy the breakfasts and the meals (the leek - parmesan crumble is delicious)
warm and friendly, food massive portions,
Evening meal choices, village setting, easy access to Folkestone & tunnel Easy to find using SATNAV, but directions / map would have been helpful.
Room size good. Helpful friendly service. Clean facilities.
We were very impressed with the extensive evening Menu.The food was always freshly cooked,nicely presented,large portions and the service was good. The prices were also extremely reasonable Although we didn't have a problem in general with the presence of the large dog that was at the Hotel,as it was always very well behaved, we did feel that it wasn't quite right that it was allowed to sit at the end of the tables whilst we were eating.
good freshly prepared food friendly staff an ideal place to stay prior to boarding the eurotunnel train the bathroom was not of a very high standard and the room was cold on arrival
Proper English Inn, very friendly staff Some decor was a little tired, but this was a very minor point
Staff were exceptionally friendly, service was excellent and the room was warm and comfortable.The food was superb, both dinner and breakfast. Couldn't find any.
The area is nice, a bit far away from shops but in pleasant surroundings. Free parking is a plus, it's a pub, good for adults, so not ideal for children. The plumbing leaves a lot to be desired. difficult to get a warm shower.
Clean bedroom, helpful staff Water kettle very badly kept (Limescale thick and green). Heating did'nt work on the first night.
The food was all freshly prepared, using local sources where possible. No complaints whatsoever.