Based on 1,824 reviews
12 East 31st Street, New York, NY 10016, United States
  +1 212 889 6363
Chandler - New York, NY
Sun 8/19
Mon 8/20
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+1 212 889 6363


Sun 8/19
Mon 8/20
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Show reviews that mention

empire state building
penn station
new york
free coffee
noise from construction site
good location
friendly staff
air conditioning
queen room
size of the room
hotel is great
times square
small rooms
  • Okay
    Jul 2017

    this hotel is fine

    This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).

  • Excellent
    Jan 2017

    Great location

    Very convenient location. Excellent service. Clean and cozy room.

  • Okay
    Dec 2016

    ok, but nothing more

    The location is great. The bathrooms are nice. Internet worked well.

    However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.

  • Mediocre
    Sep 2016

    not worth it

    minibar was loaded with choices

    deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!

  • Excellent
    Feb 2016

    classic NYC hotel - clean, crisp and great value

    friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings

  • Excellent
    Dec 2015

    Best hotel in NYC

    I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler.

    Better gym room.

  • Excellent
    Oct 2015

    Friendly, helpful staff.

    Bad view out of room 733.

  • Excellent
    Oct 2015

    Old shower and bathroom

  • Excellent
    Aug 2015

    Great staff

    The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel.

    If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."

  • Excellent
    Sep 2014

    Staff was amazingly attentive.

    No ice on floor

  • Excellent
    Jun 2014

    Excellent facilities, clean rooms, great location, right in the heart of Manhattan.

  • Excellent
    Jun 2014


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Visitors to New York will find that the Hotel Chandler is a fantastic accommodation choice. For those who require internet access, the property features Wi-Fi in designated areas. With Penn Station just 1km away and La Guardia Airport only 15km away, transportation is very convenient. In addition, 33rd Street Metro Station is just a short walk away. Seeing the sights from this hotel is easy with New York's attractions including SOHO and Chinatown close by. In their spare time, guests can explore the hotel's surroundings. This New York hotel features parking on site. Our guests consider this hotel to have excellent service.




Free Parking
Free Airport Shuttle
Free Wi-Fi

8.2 Excellent

Based on 1,824 reviews








Wellness Area

Things to Know

  • Pleasant entrance area
  • Friendly service

Check in

3:00 PM

Check out

12:00 PM


Policies vary by room type and provider.


Chandler - New York - Bedroom Provided by Leonardo All Photos (32)
Chandler - New York - Bar バー (2)
Chandler - New York - Bathroom 浴室 (2)
Chandler - New York - Business center ビジネスセンター (1)
Chandler - New York - Front desk フロントデスク (1)
Chandler - New York - Living room リビングルーム (6)
Chandler - New York - Lobby ロビー (2)
Chandler - New York - Lounge ラウンジ (2)
Chandler - New York - Meeting room 会議 (4)
Chandler - New York - Outdoors view 屋外 (1)
Chandler - New York - Restaurant レストラン (1)


Most Popular Landmarks

  • Empire State Building 295 yd
  • New York Public Library 0.5 mi
  • Bryant Park 0.5 mi
  • Fifth Avenue 0.6 mi
  • Grand Central Terminal 0.6 mi
  • Times Square 0.8 mi

About the Neighborhood

Flatiron District is known for: fast-paced, outdoor spaces, distinct architecture


New York Travel Guide

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