Overview

Comfort Inn Lower East Side

154 Madison Street, New York, NY 10002, United States
+1 212 390 1533

$174+

Overall guest ratings

7.8/10 Good
Based on 1,173 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.5
  • 5.0

Good to know

  • Comfortable beds
  • Close to public transport

Nearby

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    About

    Behind every great day is a great night at the smoke-free Comfort Inn Lower East Side hotel in New York City. Our hotel is near other attractions like the World Trade Center, South St. Seaport, Financial District and the Statue of Liberty. Visitors can also easily get to Ground Zero, Little Italy, Chinatown and Times Square. Take advantage of our free hot breakfast, free WiFi, exercise room, business center and rooftop terrace. Rooms feature flat-screen TVs, hair dryers, coffee makers and desks. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Laundry service
    • No smoking
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Meeting/Banquet facilities
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    Reviews

    Guest reviews of Comfort Inn Lower East Side

    Overall Rating

    7.8 Good
    Based on 1,173 reviews
    • 9.6 "Internet works perfectly."
      9.5 "95% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      10.0 "Management was excellent, said 100%."
    • 8.5 "Vibe was good."
      9.6 "96% thought, the hotel was modern."
      8.3 "83% said it was a stylish hotel."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      5.5 "For only 55%, the tv was ok."
      6.1 "Only 61% thought the shower was ok."
      5.7 "57% thought the bathroom was big enough."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.5 "65% thought it was too noisy."
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    Overall Rating

    7.8 Good
    Based on 516 reviews
    • 9.7 "Internet works perfectly."
      9.6 "96% said the wifi quality was great."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "Housekeeping was great, according to 79%."
    • 8.8 "Vibe was good."
      9.7 "97% thought, the hotel was modern."
    • 7.5 "Good location."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.5 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.4 "56% found problems with the furniture."
      2.3 "77% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.3 "67% thought it was too noisy."
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    Overall Rating

    7.7 Good
    Based on 492 reviews
    • 9.7 "Internet works perfectly."
      9.6 "96% said the wifi quality was great."
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.4 "84% liked the proximity to sightseeing."
    • 8.5 "Vibe was good."
      9.7 "97% thought, the hotel was modern."
    • 6.9 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.2 "58% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
    • 2.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.6 "64% thought it was too noisy."
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    Overall Rating

    6.8 Good
    Based on 23 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 4.8 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 3.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."

    Overall Rating

    8.1 Excellent
    Based on 140 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.4 "Vibe was good."
      9.6 "96% thought, the hotel was modern."
    • 7.4 "Good location."
      7.7 "77% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.2 "For only 52%, the tv was ok."
    • 3.7 "Not very comfortable."
      1.0 "90% said rooms were small."
      3.6 "64% thought it was too noisy."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    tiny room
    typical size
    financial district
    close to subway
    small with inadequate
    worn and you feel
    nice respectful
    traffic or train
    convenient for our travels
    toast but also sausage
    quite small and the bed
    block train

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