It is way overpriced.
Stay at hectic location
Excellent location at Times Square, spacious room,
Too small bathroom
Nice location and nice size room.
I was annoyed that a $134/night enticing rate for the middle of Times Square became $160/night with taxes and completely pissed off to learn when I arrived at the hotel that there is a mandatory $25/night "resort fee" added onto the room charge. They tried to justify the charge by saying they offer a $25 coupon on any food/non-alcoholic beverage but that only helped to force me to order the most expensive beer and ice cream I ever ordered - $28 for the two items because they automatically had to include a mandatory $3.00 gratuity. I booked my room through "Getaroom" which made no mention of the "resort fee."
Large rooms and Good location
Heart of Times Square and nearby restaurants andd theaters make it a convenient location, plus several subway stations within 2 blocks.
Rooms badly in need of remodeling and beds were old, soft and uncomfortable.
Location Location Location — Average Hotel
Location right on Times Square could walk to everything Had suite with view of Times Square
Unlimited cookies! Location location location!
The Maid staff was ready to clean rooms by 9. Forgot to put the do not disturb sign up lol. Rooms were always beautiful. Extra blanket should be in the room
Better than expected
Rarely do the descriptions match what you get, this exceeded my expectations. Will stay there again.
The staff was very friendly and helped us when needed. They were not hesitant to ask if we needed any assistance. We were also a little late in checking out and they were super nice about it. Highly recommended
Family w 3 kids (4,5,&7)
Cookies on arrival. Separate sleeping quarters with closing door, (bath is Jack and Jill so can shut bedroom, but kids can still use bath) fridge, safe, hairdryer, microwave. Extra bed is $25/night so asked for packnplay (free) and my 5-year-old slept in there. Had crib sheet and small blanket. You are smack dab in Times Square (can be very crowded right out the door, hold your kids tight). NQR train literally outside and uptown will drop you off at Bloomingdales. Or walk 2 avenues to 5th with shopping. on 17 th floor and very quiet. Could hear sirens at times, but never woke us up. Black out shades make is very dark and close by overlapping, so no need to rig it shut. AC gives off good white noise. Coffee cart right outside. Evergreen coffee shop around the corner and SUPER fast during weekdays. Bed was comfortable enough, but could still feel my husband turn.
No USB plugs. At first we had no towels. They brought towels up pretty quickly. Then I later realized there was a dirty bar of soap in the shower I asked to switch rooms, because I did not feel that this room was clean. They switched us to Hilton honors room immediately, which had free Wi-Fi for guests. This was reasonable compensation. The rooms could use a little repair. There was part of a sticker left on furniture, broken tile in the bathroom, wallpaper was coming up in the corners, curtain rod and was broken off the curtains in the window, fridge would freeze food . Nothing unexpected. We would stay there again.
Location was great, right in the moddle of Times Square with easy access to shows, many subway lines, Central Park and more. Hotel was spotless and roomy, esp for a NYC hotel. Would definitely stay again.
Could be a bit loud with all the honking taxis and construction outside
From the moment we got there until we left there e
Everything about the stay was top notch!
Good Value in the Mddle of it All
Good sized rooms Great arrangement for families Right in Times Square if that is what you want. Good value if you need two rooms.
Food in hotel was extremely limited Left for airport and couldn't find coffee at 6 a.m A little too much Times Square...accosted by tour guides every time you walk out of hotel door.
The only all-suites hotel in Times Square, the DoubleTree by Hilton is truly a home away from home in the heart of New York City. In a city known for small hotel rooms, each of the 468 suites have a spacious layout with a private bedroom, luxurious bathroom and a living room with an ergonomic work desk and sofa bed. Every little detail has been thought of and guests will enjoy the use of a refrigerator, microwave, coffee maker, MP3 player alarm clock, and two 37" TVs. Special requirements will be happily accommodated and allergy-friendly and wheelchair accessible suites are available.
The Double Tree by Hilton
Whether they are business travelers or holidaying families, the DoubleTree Suites by Hilton aims to make all guests feel at home with amenities like complimentary wireless internet in public areas, a 24-hour fitness center, conference and meeting rooms and a children's menu and highchairs at Gingers' Restaurant. Even your four-legged friends are welcome to spend the night in the designated pet-friendly suites.
Top Attractions in the vicinity
Located directly in Times Square, a night at the DoubleTree Suites by Hilton puts you at the epicenter of New York's exciting entertainment scene. The hotel is steps from the Broadway theater district, the Rockefeller Center, Grand Central Station, Radio City Music Hall, Restaurant Row, Central Park, Madame Tussaud’s and many other top New York attractions.
Based on 4,860 reviews
Value for money
Policies vary by room type and provider.