Overview

DoubleTree by Hilton Hotel New York City - Chelsea

128 West 29th Street, New York, NY 10001, United States
+1 212 564 0994

$165+

Overall guest ratings

7.8/10 Good
Based on 3,085 reviews

Review highlights

  • 9.6
  • 9.1
  • 5.5
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    The DoubleTree by Hilton Hotel New York City - Chelsea welcomes you with a peaceful ambiance after a busy day of sightseeing or business. Our location in Chelsea, a secluded residential neighborhood featuring eclectic shops, restaurants and galleries, makes this property a convenient midtown Manhattan hotel Walk from our DoubleTree by Hilton Hotel to New York City landmarks, such as Penn Station, Madison Square Garden, the Jacob K. Javits Convention Center, the Empire State Building, and the Broadway Theater District, as well as many other midtown Manhattan attractions. The hotel’s close proximity to Fifth Avenue designer boutiques, Central Park trails and landmarks, world-renowned museums, and performing arts venues gives you more time to explore the city. If you’re here on business, the Financial District, Wall Street, and major corporations can be quickly accessed by foot, taxi, or subway Our 26-story hotel features a sleek, modern design in a warm color palette. Retreat from the vibrant city to rest and relax in a guest room or junior suite. Rely on the business center for the support services you need when away from your office. Savor American cuisine or sip a cocktail at Chelton’s Bar and Grill before going to a Broadway show or a Madison Square Garden event. Maintain your exercise routine in our fully equipped fitness center The DoubleTree by Hilton Hotel New York City - Chelsea offers a tranquil retreat in the heart of midtown Manhattan

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    Hilton

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Cribs available
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 3,085 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Great parking, according to 75%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Food is to die for."
      9.9 "Yummy desserts, said 99%."
      8.6 "86% were happy with the price."
      7.6 "76% loved the menu selection."
      8.9 "89% enjoyed the snacks that were offered."
      8.6 "86% loved the dining experience."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.6 "Internet is average."
    • 5.5 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      1.2 "88% criticized the small bathroom."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.9 "61% didn't like the fitness area."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.1 "For 79%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
      1.8 "82% didn't like the architecture."
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    Overall Rating

    8.0 Good
    Based on 1,264 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% thought it was easy to get to the train station."
      7.6 "Great parking, according to 76%."
    • 8.6 "Food is delicious."
      9.9 "Yummy desserts, said 99%."
      8.9 "89% enjoyed the snacks that were offered."
      8.5 "85% were happy with the price."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.0 "Internet works."
      5.8 "58% thought the wifi quality was ok."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.4 "Only 54% thought the shower was ok."
      5.7 "For only 57%, the tv was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average comfort."
    • 4.4 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 1,079 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      7.5 "Great parking, according to 75%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Food is to die for."
      9.9 "Yummy desserts, said 99%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 6.3 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      3.8 "62% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
    • 3.6 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 3.1 "Horrible vibe."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 215 reviews
    • 9.5 "Terrific location."
    • 9.3 "Food is to die for."
      9.9 "Yummy desserts, said 99%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.8 "Internet is average."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.6 "54% thought it was too noisy."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
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    Overall Rating

    8.0 Good
    Based on 524 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.3 "Food is to die for."
      9.9 "Yummy desserts, said 99%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 6.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
      2.6 "74% said the breakfast was too expensive."
    • 3.0 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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