Overview

DoubleTree by Hilton Hotel Metropolitan - New York City

569 Lexington Avenue, New York, NY 10022, United States
+1 212 752 7000

$153+

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Rates

Overall guest ratings

7.7/10 Good
Based on 5,521 reviews
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Review highlights

  • 9.7
  • 8.7
  • 5.3
  • 5.1

Good to know

  • Friendly service
  • Clean rooms
  • Close to public transport

Nearby

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    About

    The DoubleTree by Hilton Metropolitan in New York City is located at 569 Lexington Avenue in the heart of the East Side. Its central location offers easy access to the city. The Double Tree's art deco building gives it a classic look on the outside, but the rooms, all of which were renovated in 2012, offer modern comforts with sleek decor, WiFi and large work desks. Once inside, the hotel's warm atmosphere and friendly staff make visitors feel instantly welcome. The hotel has twenty-four hour business and fitness centers and an on-site restaurant. Concierge service is available to help visitors purchase theater tickets or anything else they need, and the Doubletree also offers sightseeing tours.

    Nearby Attractions

    Times Square is less than a mile from the hotel and is the perfect destination for anyone who wants a distinctly New York City experience. Here high-end shopping, theaters and museums sit side by side. Families can explore FAO Swartz and M+M World. Central Park is also nearby, where you can relax among lush greenery and watch street musicians perform. Or visit the Metropolitan Museum of Art to see its impressive art collection from all over the world. Travelers more interested in modern art can visit the MoMA, which is also less than a mile from the hotel. The DoubleTree makes the perfect place to stay on a trip to New York.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Parking (surcharge)
    • Internet
    • Wi-Fi
    • Laundry facilities
    • Room service
    • Smoking rooms available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,521 reviews
    • 9.7 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.6 "Food is delicious."
    • 8.0 "Generally very clean."
    • 6.9 "Service is ok."
    • 5.3 "Rooms are ok."
    • 5.1 "Average amenities."
    • 5.1 "Vibe was decent."
    • 4.9 "Breakfast is below average."
    • 4.5 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 2,594 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "Easily accessible by car, said 86%."
    • 8.9 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 7.9 "Good cleanliness."
      7.7 "77% said rooms were clean."
      8.8 "88% thought it was clean."
    • 7.0 "Good service."
      7.3 "73% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.9 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.7 "Bar is ok."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 4.9 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.4 "Internet is poor."
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    Overall Rating

    7.6 Good
    Based on 1,159 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 8.9 "Food is delicious."
      9.7 "Yummy desserts, said 97%."
    • 7.5 "Good service."
      7.6 "76% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Vibe was decent."
    • 4.9 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 4.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 4.3 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.5 "75% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      0.4 "96% were unsatisfied with the kitchenette."
      0.9 "91% criticized the small bathroom."
      3.7 "For 63%, the rooms looked old."
      0.4 "96% were disappointed with the minibar."
      0.8 "Air conditioning was criticized by 92%."
      3.6 "64% said the bathroom was dirty."
      4.3 "57% were unhappy with the view."
      3.4 "66% found problems with the furniture."
    • 3.9 "Internet is poor."
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    Overall Rating

    7.4 Good
    Based on 883 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.5 "85% thought it was clean."
    • 5.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.9 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
    • 4.8 "Breakfast is below average."
    • 4.6 "Internet is poor."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 883 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to sightseeing."
    • 6.3 "Average value."
      6.1 "61% thought it was adequately priced."
    • 6.3 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.0 "60% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
    • 5.9 "Bar is ok."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.1 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.6 "Internet is poor."
    • 4.3 "Breakfast is below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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