Overview

DoubleTree by Hilton Hotel Metropolitan - New York City

569 Lexington Avenue, New York, NY 10022, United States
+1 212 752 7000

$163+

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Rates

Overall guest ratings

7.8/10 Good
Based on 5,693 reviews
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Review highlights

  • 9.6
  • 8.2
  • 7.9
  • 5.2

Good to know

  • Friendly service
  • Clean rooms
  • Close to public transport

Nearby

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    About

    The DoubleTree by Hilton Metropolitan in New York City is located at 569 Lexington Avenue in the heart of the East Side. Its central location offers easy access to the city. The Double Tree's art deco building gives it a classic look on the outside, but the rooms, all of which were renovated in 2012, offer modern comforts with sleek decor, WiFi and large work desks. Once inside, the hotel's warm atmosphere and friendly staff make visitors feel instantly welcome. The hotel has twenty-four hour business and fitness centers and an on-site restaurant. Concierge service is available to help visitors purchase theater tickets or anything else they need, and the Doubletree also offers sightseeing tours.

    Nearby Attractions

    Times Square is less than a mile from the hotel and is the perfect destination for anyone who wants a distinctly New York City experience. Here high-end shopping, theaters and museums sit side by side. Families can explore FAO Swartz and M+M World. Central Park is also nearby, where you can relax among lush greenery and watch street musicians perform. Or visit the Metropolitan Museum of Art to see its impressive art collection from all over the world. Travelers more interested in modern art can visit the MoMA, which is also less than a mile from the hotel. The DoubleTree makes the perfect place to stay on a trip to New York.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Cribs available
    • Parking (surcharge)
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 5,693 reviews
    • 9.6 "Terrific location."
    • 8.2 "Food is delicious."
    • 7.9 "Good cleanliness."
    • 6.8 "Service is ok."
    • 5.3 "Rooms are ok."
    • 5.2 "Vibe was decent."
    • 5.0 "Average amenities."
    • 3.9 "Breakfast is below average."
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    Overall Rating

    8.0 Good
    Based on 2,675 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "Easily accessible by car, said 86%."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 6.2 "Average value."
      6.3 "63% thought it was adequately priced."
      6.4 "The price was ok for 64%."
    • 6.1 "Bar is ok."
    • 5.5 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 5.4 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      4.1 "59% complained about the elevator."
      2.6 "74% thought the facilities needed updating."
    • 4.2 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
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    Overall Rating

    7.7 Good
    Based on 1,366 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      8.5 "Easily accessible by car, said 85%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      8.2 "82% said the concierge service was amazing."
    • 5.3 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
      2.4 "76% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
    • 4.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
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    Overall Rating

    7.5 Good
    Based on 626 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 7.5 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.3 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 5.3 "Vibe was decent."
    • 5.2 "Average comfort."
    • 5.2 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.1 "Average amenities."
    • 4.8 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.9 "51% said rooms were small."
      2.8 "72% thought they were poorly maintained."
      0.4 "96% were unsatisfied with the kitchenette."
      3.9 "61% found problems with the furniture."
      3.6 "For 64%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
    • 3.9 "Breakfast is below average."
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    Overall Rating

    7.7 Good
    Based on 1,024 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 5.8 "Internet is average."
      6.9 "69% thought it was adequately priced."
    • 5.6 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
      6.7 "Housekeeping was ok, according to 67%."
    • 5.3 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 4.6 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      3.4 "66% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
    • 3.5 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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