Overview

DoubleTree by Hilton Hotel Metropolitan - New York City

569 Lexington Avenue, New York, NY 10022, United States
+1 212 752 7000

$172+

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Rates

Overall guest ratings

7.7/10 Good
Based on 5,739 reviews
See all reviews

Review highlights

  • 9.7
  • 8.2
  • 7.8
  • 5.1

Good to know

  • Friendly service
  • Clean rooms
  • Close to public transport

Nearby

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    About

    The DoubleTree by Hilton Metropolitan in New York City is located at 569 Lexington Avenue in the heart of the East Side. Its central location offers easy access to the city. The Double Tree's art deco building gives it a classic look on the outside, but the rooms, all of which were renovated in 2012, offer modern comforts with sleek decor, WiFi and large work desks. Once inside, the hotel's warm atmosphere and friendly staff make visitors feel instantly welcome. The hotel has twenty-four hour business and fitness centers and an on-site restaurant. Concierge service is available to help visitors purchase theater tickets or anything else they need, and the Doubletree also offers sightseeing tours.

    Nearby Attractions

    Times Square is less than a mile from the hotel and is the perfect destination for anyone who wants a distinctly New York City experience. Here high-end shopping, theaters and museums sit side by side. Families can explore FAO Swartz and M+M World. Central Park is also nearby, where you can relax among lush greenery and watch street musicians perform. Or visit the Metropolitan Museum of Art to see its impressive art collection from all over the world. Travelers more interested in modern art can visit the MoMA, which is also less than a mile from the hotel. The DoubleTree makes the perfect place to stay on a trip to New York.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Cribs available
    • Parking (surcharge)
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,739 reviews
    • 9.7 "Terrific location."
    • 8.2 "Food is delicious."
    • 7.8 "Good cleanliness."
    • 6.8 "Service is ok."
    • 5.3 "Vibe was decent."
    • 5.1 "Internet is average."
    • 5.0 "Average amenities."
    • 4.3 "Breakfast is below average."
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    Overall Rating

    8.0 Good
    Based on 2,639 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.1 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
    • 6.2 "Bar is ok."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.0 "Vibe was decent."
      4.0 "60% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      3.6 "64% complained about the elevator."
      3.3 "67% thought the facilities needed updating."
    • 4.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.4 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall Rating

    7.7 Good
    Based on 1,377 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      7.6 "76% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.0 "70% said the concierge service was amazing."
    • 5.6 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.2 "Average comfort."
    • 5.2 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.5 "For 55%, the lobby entrance was sub-standard."
      2.9 "71% thought the facilities needed updating."
      3.6 "64% complained about the elevator."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.4 "96% were unsatisfied with the kitchenette."
      2.4 "76% thought they were poorly maintained."
      0.4 "96% were disappointed with the minibar."
      3.3 "67% were unhappy with the view."
      0.5 "95% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
      3.3 "67% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall Rating

    7.4 Good
    Based on 688 reviews
    • 9.5 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
    • 7.6 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.3 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 5.4 "Vibe was decent."
    • 5.1 "Average comfort."
    • 5.1 "Average amenities."
    • 5.1 "Internet is average."
      6.2 "62% thought it was adequately priced."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      0.4 "96% were unsatisfied with the kitchenette."
      3.6 "64% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
    • 4.3 "Breakfast is below average."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 1,033 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.8 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
      6.9 "Housekeeping was ok, according to 69%."
    • 5.7 "Internet is average."
      6.8 "68% thought it was adequately priced."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 4.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      2.6 "74% thought the facilities needed updating."
    • 3.8 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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