Let the destination reach you at the GEM Hotel Chelsea, an Ascend Hotel Collection Member just walking distance to Penn Station. This smoke-free hotel is located near destinations like Times Square, The Empire State Building, Madison Square Garden, Macys Herald Square and Grand Central Station. Enjoy amenities like free WiFi, copy and fax services, fitness center and our coffee, wine and beer bar located in the lobby. Rooms come equipped with a flat-screen TV, pillow-top mattress, safe, desk, coffee maker and hair dryer. Earn rewards with every stay with our Choice Privileges Rewards program.
Staff was incredibly helpful and accomodating
The location is great! I didn't mind that the room was small because I was only there to sleep. The morning staff was super friendly and helpful.
The evening staff was rude and not as welcoming as the morning staff. I was a bit put off but again, just for the purpose of sleeping I didn't mind staying here.
The staff at this location is too notch!!
Rooms were very small.
The staff was amazing! The rooftop patio is great!
None of the rooms have more then one bed.
The staff was very friendly and helpful
The rooms were very small. The bed was too small.
The staff were always friendly and helpful. The room, although small, was clean and was serviced daily. Also, the location is excellent.
Hotel staff was very accommodating and friendly. Rooms were small, but that's typical of Manhattan.
The Gem hotel is in a great location. The facilities are minimal but good, and the staff are excellent.
The rooms at The Gem are very small. The facilities are minimal.
the hotel was in a great location
no twin beds rooms
The hotel was conveniently located for my purpose. It was also exceptionally clean and the staff was polite and helpful. I would definitely stay at this hotel again.
Nice design, clean rooms, good location
The service of the staff was excellent. I would definitely return again and stay at The gem Hotel-Chesea.
If you want to stay outside of midtown and closer to Chelsea/Meat Packing District/West Village the location is really perfect. I ended up taking very few cabs as I walked to most everything I wanted to see that weekend. Subway stop is a block away if you like. Good restaurants close by, great stores, etc.
Everything was fine. Yes, the room is small and somewhat cheaply modern, but it's nice. Well laid out, clean and updated. For what I paid and the location I couldn't have expected more.
excellent location, centrally located in Manhattan; reasonable pricing to NYC standards, impeccably furnished room, quiet
room a bit on the small side (hence only four stars out of five for comfort), but then again, this is probably the norm in Manhattan where space is at a premium