Overview

GEM Hotel - Chelsea, an Ascend Hotel Collection Member

300 West 22nd Street, New York, NY 10011, United States
+1 212 675 1911

$161+

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Rates

Overall guest ratings

7.9/10 Good
Based on 1,370 reviews
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Review highlights

  • 9.7
  • 9.3
  • 8.8
  • 3.9

Good to know

  • Nice building
  • Friendly service
  • Awesome terrace

Nearby

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    About

    Let the destination reach you at the GEM Hotel Chelsea, an Ascend Hotel Collection Member just walking distance to Penn Station. This smoke-free hotel is located near destinations like Times Square, The Empire State Building, Madison Square Garden, Macys Herald Square and Grand Central Station. Enjoy amenities like free WiFi, copy and fax services, fitness center and our coffee, wine and beer bar located in the lobby. Rooms come equipped with a flat-screen TV, pillow-top mattress, safe, desk, coffee maker and hair dryer. Earn rewards with every stay with our Choice Privileges Rewards program.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    • Wheelchair accessible
    • Restaurant
    • Express check out
    • 24 hour front desk
    • Designated smoking area
    • Coffee shop
    • Parking (surcharge)
    • Internet
    • Kitchen/Kitchenette
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,370 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
    • 8.8 "Very good internet connection."
    • 8.7 "Bar is amazing."
    • 7.9 "Good amenities."
    • 3.9 "Rooms are not good."
    • 2.1 "Quite uncomfortable."
    • 0.7 "Disappointing wellness & sports facilities."
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    Overall Rating

    7.9 Good
    Based on 849 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 8.7 "Very good internet connection."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.8 "98% loved the terrace."
      7.4 "74% found the grounds to be nice."
      9.1 "91% said the facilities were very new."
    • 5.4 "Breakfast is mediocre."
    • 3.6 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.7 "73% found problems with the furniture."
      3.6 "64% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      0.0 "100% were disappointed with the minibar."
    • 1.8 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
    • 0.6 "Disappointing wellness & sports facilities."
      0.6 "94% didn't like the fitness area."
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    Overall Rating

    8.1 Excellent
    Based on 54 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.0 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.9 "99% loved the terrace."
    • 3.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      5.0 "Beds were acceptable for 50%."
    • 2.0 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      5.0 "Beds were acceptable for 50%."

    Overall Rating

    7.4 Good
    Based on 137 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 7.9 "Good vibe."
    • 4.2 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.3 "77% found problems with the furniture."
      3.9 "61% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      0.8 "92% said rooms were small."

    Overall Rating

    8.0 Good
    Based on 328 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.0 "Internet works perfectly."
    • 7.7 "Good amenities."
      7.9 "79% thought the building was wonderful."
      9.9 "99% loved the terrace."
    • 4.6 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      0.5 "95% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.5 "65% thought they were poorly maintained."
    • 1.9 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
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    Hotel type
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Friendly service"
    "Awesome terrace"
    data provided by TrustYou

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