Overview

Herald Square Hotel

19 West 31st Street, New York, NY 10001, United States
+1 212 279 4017

$197+

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Rates

Overall guest ratings

7.5/10 Good
Based on 4,319 reviews
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Review highlights

  • 9.6
  • 8.6
  • 7.7
  • 3.3

Good to know

  • Clean rooms
  • Comfortable beds

Nearby

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    About

    With a stay at Herald Square Hotel, you'll be centrally located in New York, minutes from Empire State Building and Macy's. This hotel is close to Grand Central Terminal and Times Square.

    Rooms

    Make yourself at home in one of the 94 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Mingle with other guests at a complimentary reception, held daily.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Free Wi-Fi
    • ATM on-site
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Business center
    • Concierge service
    • Cable or satellite TV
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 4,319 reviews
    • 9.6 "Terrific location."
    • 8.6 "Good value."
    • 7.7 "Good service."
    • 5.9 "Average comfort."
    • 5.5 "Rooms are ok."
    • 3.3 "Breakfast is below average."

    Overall Rating

    7.6 Good
    Based on 2,634 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      8.5 "85% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 5.8 "Internet is average."
    • 5.4 "Average comfort."
    • 5.2 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
    • 2.8 "Awful breakfast."

    Overall Rating

    7.4 Good
    Based on 950 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
      8.0 "80% thought the service was very professional."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
      6.5 "65% thought the bathroom was big enough."
    • 4.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.1 "Awful breakfast."

    Overall Rating

    6.4 Good
    Based on 129 reviews
    • 9.6 "Terrific location."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."

    Overall Rating

    7.3 Good
    Based on 604 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.7 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
    • 4.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.0 "Awful breakfast."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    data provided by TrustYou

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