Overview

Hotel Chandler

12 East 31st Street, New York, NY 10016, United States
+1 212 889 6363

$183+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 2,789 reviews
See all reviews

Review highlights

  • 9.6
  • 9.5
  • 4.6
  • 4.5

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Hotel Chandler is in the heart of New York, walking distance from Empire State Building and Madison Square Park. This 4.5-star hotel is close to Macy's and Grand Central Terminal.

    Rooms

    Make yourself at home in one of the 148 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This Beaux Arts hotel also features complimentary wireless Internet access, concierge services, and a television in common area.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Chandler. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 2,789 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
    • 7.3 "Internet works."
    • 5.3 "Rooms are ok."
    • 4.6 "Not very comfortable."
    • 4.5 "Breakfast is below average."
    • 4.1 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.6 Excellent
    Based on 1,701 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.4 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.1 "Only 51% thought the shower was ok."
    • 4.5 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.5 "55% thought it was too noisy."
      3.7 "63% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."

    Overall Rating

    8.3 Excellent
    Based on 334 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
    • 5.9 "Vibe was decent."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.7 "73% thought they were poorly maintained."
    • 4.5 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.9 "51% thought it was too noisy."
    • 4.0 "Breakfast is below average."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 223 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
      6.7 "67% said the architecture was not spectacular."
    • 5.0 "Rooms are ok."
      4.9 "51% complained about the bathroom."
      2.3 "77% said rooms were small."
      2.9 "71% thought they were poorly maintained."
      4.8 "52% had problems with the shower."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.9 "51% thought it was too noisy."

    Overall Rating

    8.4 Excellent
    Based on 529 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.7 "Food is average."
    • 4.9 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      2.9 "71% thought they were poorly maintained."
      3.8 "62% criticized the small bathroom."
      1.1 "89% were unhappy with the view."
      4.7 "For 53%, the rooms looked old."
    • 4.4 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.4 "56% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.5 "65% didn't like the fitness area."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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