Overview

Hotel Chandler

12 East 31st Street, New York, NY 10016, United States
+1 212 889 6363

$202+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 2,753 reviews
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Review highlights

  • 9.5
  • 9.5
  • 6.8
  • 5.3

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    With a stay at Hotel Chandler, you'll be centrally located in New York, steps from Church of the Transfiguration and Marble Collegiate Church. This 4.5-star hotel is close to Empire State Building and Macy's.

    Rooms

    Make yourself at home in one of the 148 guestrooms featuring iPod docking stations and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This Beaux Arts hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Chandler. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 2,753 reviews
    • 9.5 "World class service."
    • 9.5 "Terrific location."
    • 6.8 "Internet is average."
    • 6.5 "Food is average."
    • 5.9 "Average amenities."
    • 5.3 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 3.8 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.5 Excellent
    Based on 1,679 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      10.0 "100% said the concierge service was amazing."
    • 9.4 "Terrific location."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.3 "Food is average."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 5.6 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "Only 64% thought the shower was ok."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 4.0 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 412 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 7.2 "Internet works."
    • 6.4 "Food is average."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.4 "Only 64% thought the shower was ok."
    • 5.0 "Average comfort."
      2.5 "75% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      2.6 "74% criticized the small bathroom."
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    Overall Rating

    8.3 Excellent
    Based on 192 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 6.8 "Average value."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.0 "70% thought they were poorly maintained."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.5 "55% thought it was too noisy."
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    Overall Rating

    8.5 Excellent
    Based on 468 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 6.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 6.0 "Food is average."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
    • 4.2 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.1 "59% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      3.1 "69% criticized the small bathroom."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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