Overview

Hotel Chandler

12 East 31st Street, New York, NY 10016, United States
+1 212 889 6363

$211+

Overall guest ratings

8.4/10 Excellent
Based on 2,458 reviews

Review highlights

  • 9.6
  • 9.4
  • 7.0
  • 4.2

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Housed in a 1905 Beaux Arts building, this boutique hotel is in New York's Murray Hill district. Located between the Empire State Building, Madison Square Park, Penn Station and Times Square, the Chandler Hotel is 3 blocks from Macy's, and one mile from Union Square.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 2,458 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
      7.1 "71% thought parking was inexpensive."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      8.3 "Housekeeping was great, according to 83%."
      7.3 "Management was excellent, said 73%."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.2 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.1 "59% thought it was too noisy."
      3.4 "66% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.7 "63% didn't like the fitness area."
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    Overall Rating

    8.5 Excellent
    Based on 1,401 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      9.3 "93% said the concierge service was amazing."
      7.4 "Management was excellent, said 74%."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
    • 4.3 "Wellness & sports facilities were not very nice."
      4.3 "57% didn't like the fitness area."
    • 3.9 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
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    Overall Rating

    8.3 Excellent
    Based on 491 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
    • 6.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      2.3 "77% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      3.2 "68% were unhappy with the view."
      3.4 "For 66%, the rooms looked old."
      3.0 "70% criticized the small bathroom."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      3.0 "70% criticized the small bathroom."

    Overall Rating

    8.2 Excellent
    Based on 172 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.4 "Terrific location."
    • 7.0 "Internet works."
    • 5.0 "Rooms are ok."
      2.2 "78% said rooms were small."
      2.5 "75% thought they were poorly maintained."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.7 "63% thought it was too noisy."

    Overall Rating

    8.4 Excellent
    Based on 393 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 6.5 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 5.7 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
    • 5.6 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      3.8 "62% criticized the small bathroom."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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