Overview

Hotel Indigo New York City - Chelsea

127 West 28th Street, New York, NY 10001, United States
+1 800 863 7818

$197+

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Rates

Overall guest ratings

8.0/10 Good
Based on 1,577 reviews
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Review highlights

  • 9.5
  • 8.0
  • 7.4
  • 6.1

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Follow the perfume of flowers and the unforgettable vision of high fashion to our unique boutique hotel on the cusp of two creative neighborhoods: the Hotel Indigo® New York City Chelsea hotel. Artwork throughout our space represents the diversity of our neighborhood, and you’ll find the fashion-forward everywhere in our décor — even the headboards have their own style. Our hotel is designed to provide a refreshing environment, with spa-inspired bathrooms and comfortable beds. Explore fantastic shopping and art galleries just steps away, or hang out in style at our rooftop bar (appropriately named The Roofbar) or grab a bite at STIX, where our dishes crafted from local ingredients attract an eclectic mix of guests and locals.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,577 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 7.4 "Good cleanliness."
    • 6.9 "Bar is ok."
    • 6.5 "Rooms are ok."
    • 6.1 "Internet is average."
    • 5.0 "Food is average."
    • 3.9 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.1 Excellent
    Based on 788 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.7 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.3 "83% thought it was clean."
    • 7.2 "Good bar."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.9 "For only 69%, the bathroom was ok."
      6.6 "66% said the view was so-so."
      6.0 "Only 60% thought the shower was ok."
    • 6.7 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.2 "For only 62%, the noise level was all right."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 5.6 "Food is average."
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    Overall Rating

    7.8 Good
    Based on 394 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.0 "Good bar."
    • 7.0 "Good service."
      5.2 "Only 52% thought the service was professional."
      5.7 "Only 57% found the restaurant service to be good."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.8 "68% said the view was so-so."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 4.3 "Disappointing food."
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    Overall Rating

    7.6 Good
    Based on 110 reviews
    • 9.5 "Terrific location."
    • 7.9 "Good service."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 5.6 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 5.5 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 5.1 "Food is average."

    Overall Rating

    8.0 Good
    Based on 283 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good vibe."
      8.3 "83% thought, the hotel was modern."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "For only 67%, the bathroom was ok."
      5.0 "Only 50% said rooms were big enough."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.1 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Disappointing food."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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