Overview

Hotel Indigo New York City - Chelsea

127 West 28th Street, New York, NY 10001, United States
+1 800 863 7818

$152+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,633 reviews
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Review highlights

  • 9.7
  • 8.4
  • 6.6
  • 5.8

Good to know

  • Comfortable beds
  • Clean rooms
  • Great reception
  • Friendly service

Nearby

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    About

    Follow the perfume of flowers and the unforgettable vision of high fashion to our unique boutique hotel on the cusp of two creative neighborhoods: the Hotel Indigo® New York City Chelsea hotel. Artwork throughout our space represents the diversity of our neighborhood, and you’ll find the fashion-forward everywhere in our décor — even the headboards have their own style. Our hotel is designed to provide a refreshing environment, with spa-inspired bathrooms and comfortable beds. Explore fantastic shopping and art galleries just steps away, or hang out in style at our rooftop bar (appropriately named The Roofbar) or grab a bite at STIX, where our dishes crafted from local ingredients attract an eclectic mix of guests and locals.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,633 reviews
    • 9.7 "Terrific location."
    • 8.4 "Great service."
    • 7.9 "Good cleanliness."
    • 6.9 "Bar is ok."
    • 6.8 "Internet is average."
    • 6.6 "Rooms are ok."
    • 5.8 "Average amenities."
    • 5.1 "Food is average."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.1 Excellent
    Based on 881 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.0 "80% thought it was clean."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.4 "Good bar."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Internet is average."
    • 6.6 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.9 "For only 69%, the bathroom was ok."
      6.4 "64% said the view was so-so."
      6.0 "Only 60% thought the shower was ok."
    • 6.1 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.7 "For 67%, terrace was good enough."
    • 5.5 "Food is average."
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    Overall Rating

    8.0 Good
    Based on 342 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
      7.8 "78% thought it was clean."
    • 7.0 "Good bar."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 6.2 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.8 "Only 58% thought the shower was ok."
      6.8 "68% said the view was so-so."
    • 5.6 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 4.4 "Disappointing food."
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    Overall Rating

    7.8 Good
    Based on 130 reviews
    • 9.7 "Terrific location."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.3 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.1 "Only 51% thought the shower was ok."
    • 6.0 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 5.2 "Food is average."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
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    Overall Rating

    8.2 Excellent
    Based on 277 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 7.2 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      7.2 "72% were happy with the bathroom."
      7.8 "78% said rooms were clean."
    • 7.0 "Internet works."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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