Overview

Hotel Pennsylvania

401 7th Avenue, New York, NY 10001, United States
+1 212 736 5000

$146+

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Rates

Overall guest ratings

5.7/10 Okay
Based on 28,376 reviews
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Review highlights

  • 9.6
  • 4.1
  • 4.1
  • 3.5

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    About

    The Hotel Pennsylvania is located opposite Penn Station at 401 7th Avenue. Constructed in 1919, guests will stay in a building full of history. William Faulkner once wrote there, Glenn Miller performed there at the peak of the swing era. His hit song "Pennsylvania 6-5000" was named after the hotel's phone number.

    The Penn

    Today the hotel caters to business and leisure travelers. For a nominal fee, Hotel Pennsylvania even welcomes your canine friends. Business travelers may stay in luxurious Penn 500 rooms with access to a lounge with breakfast, coffee, and computer facilities. A 24-hour business center is also available. All guests can enjoy the four on-site restaurants, including Statler Grill, a New York steakhouse, Lindy's Restaurant, with New York cheesecake, and the bistros City Perk and Tim Hortons. Visitors receive passes to the neighboring Bally Total Fitness center, with gym equipment and an Olympic-size pool. Airport shuttle service to the hotel can be arranged and valet parking is available.

    Attractions

    In the heart of Manhattan, the Penn is a great base to explore New York. The Empire State Building offers stunning views of the city just a block away, or you can catch a show at the nearby Madison Square Garden. You can also walk to Times Square to go shopping, visit museums and enjoy the buzz of the city, or wander down Broadway and browse the theaters.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Coffee shop
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    5.7 Okay
    Based on 28,376 reviews
    • 9.6 "Terrific location."
    • 4.1 "Breakfast is below average."
    • 4.1 "Service is below average."
    • 3.5 "Internet is poor."
    • 2.4 "Awful rooms."
    • 2.2 "Generally quite dirty."

    Overall Rating

    6.0 Okay
    Based on 13,904 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.7 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 3.8 "Service is below average."
      3.0 "70% indicated the reception staff was not good."
      4.1 "59% thought the service was unprofessional."
      4.1 "Bad housekeeping, according to 59%."
      2.1 "79% didn't like the management."
      4.4 "56% complained about the concierge service."
    • 3.6 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
    • 3.5 "Breakfast is below average."
    • 2.4 "Awful rooms."
      2.1 "79% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      0.5 "Air conditioning was criticized by 95%."
      1.8 "82% thought the tv was sub-standard."
      4.6 "54% were unhappy with the view."
      0.9 "91% criticized the small bathroom."
      0.9 "91% were disappointed with the minibar."
      1.0 "90% were unsatisfied with the kitchenette."
    • 2.1 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    View all review categories

    Overall Rating

    5.8 Okay
    Based on 6,242 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.4 "Average value."
      6.6 "Breakfast prices were ok, according to 66%."
    • 4.2 "Breakfast is below average."
    • 3.8 "Service is below average."
      4.8 "52% found the staff to be unfriendly."
      3.0 "70% indicated the reception staff was not good."
      4.3 "57% thought the service was unprofessional."
      4.0 "Bad housekeeping, according to 60%."
      2.3 "77% didn't like the management."
      4.4 "56% complained about the concierge service."
      2.8 "72% said the booking process was inefficient."
    • 3.4 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
      4.6 "54% thought it was overpriced."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 2.3 "Awful rooms."
      2.4 "76% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
      2.1 "79% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      1.1 "89% were disappointed with the minibar."
      0.8 "92% were unsatisfied with the kitchenette."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall Rating

    4.2 Okay
    Based on 1,418 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 5.7 "Average value."
    • 3.7 "Breakfast is below average."
    • 3.7 "Service is below average."
      3.4 "66% indicated the reception staff was not good."
      4.1 "59% thought the service was unprofessional."
      2.5 "75% didn't like the management."
    • 3.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
      4.5 "55% thought it was overpriced."
    • 2.2 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    View all review categories

    Overall Rating

    5.9 Okay
    Based on 6,810 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 5.5 "Average value."
      6.6 "Breakfast prices were ok, according to 66%."
    • 3.9 "Service is below average."
      5.0 "Only 50% found the staff to be friendly enough."
      2.1 "79% indicated the reception staff was not good."
      4.8 "52% thought the service was unprofessional."
      3.3 "67% didn't like the management."
      3.0 "70% complained about the room service."
    • 3.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
      4.6 "54% thought it was overpriced."
    • 3.0 "Awful breakfast."
    • 2.2 "Awful rooms."
      1.9 "81% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
      0.8 "Air conditioning was criticized by 92%."
      0.6 "94% were unsatisfied with the kitchenette."
      0.9 "91% criticized the small bathroom."
      1.0 "90% were disappointed with the minibar."
    • 1.9 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    View all review categories
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