Very poor hotel...
Nothing at all
Ugly, dirty, no service people
Hidden fees. Hotel is dated and a bit shabby
It's in a great location.
Although I prepaid for the room there was an addition $34 charge that came in on the card that I gave for incidentals. This wasn't communicated when I checked in. The check in time was surprisingly long - about 20 minutes of waiting. I got there at about midnight on a Wednesday.
Very dirty, claimed three times water tap didn’t close: took 36 hours to fix, stains on floor, very old and dangly, NOT worth the price they charge
1 star hotel needs major renovations
Location was prime however external looks nice. However interior is basic and some areas just run down completely.
Bathtub has major mold and stains and chip off so you would have to wear flip flops or risk cutting your feet. The air filter desparately needs to be changed as the mold dust has collected over maybe 100 years and has not been looked at. Good thing we didn’t need ac nor heat so we left it alone. The bed was lopsided and slightly broken and made loud noises when u do a slight turn. Make sure both pple lay at the same time otherwise it’s like a seesaw one will flip off and one will slide down the other side. No comforter on bed or blankets in closet. Just a red strip at bed foot and some sheets on bed. I did not want to turn on the heat bc the buttons were not labeled and the filter look so dusty and moldy that I didn’t want to breath that in when on. Ceiling in bathroom had dead flys and bugs on the them. Towels felt like sand paper. Molding in bathrooms badly.
Limited facilities for the price paid.
Check in line at 10:00 PM
I liked it it was in the middle of everything fast in and out no weight for elevators
Even though it was her old hotel they could have updated the lightning and painted the walls and faster check-in housekeeping did not clean the room but left knew toiletries and sheets
Worst hotel experience of my life
My daughter and I tried to check in around 7pm. We waited on the line to check in for an hour and a half. No exaggeration. When we finally got up there, they told us there were no rooms available for anyone. They were short staffed and there were no clean rooms. We did not get up to our room till almost midnight. And it was a room with just one bed, not two. Small, dingy room, not very clean. And on top of that, they put an extra charge on my room that I am still disputing. Never again.
Not clean and horrible smell
Only it was on perfect location
Rooms, Carpets, bed, mattress, comforter, pillow, bathroom fittings everything is very old. Badly smelling in hotel.
Ripped off through getaroom.com
Getaroom.com took my payment of 500+ dollars for 2 nights at hotel Pennsylvania. When I arrived to spend the weekend in NYC at the hotel there were NO ROOMS AVAILABLE!!! I had to pay another 500$ to stay at another hotel. Getaroom.com has the worst customer service I have ever experienced. Kayak needs to know that their partners are making them look very bad. Chris
Good location and thats it!
Only thing I liked was the location.
Rooms were not clean. Uncomfortable beds. Needs an overall renovation.
My bag was stolen in the lobby and the security saying they cannot cam
The security is very poor , bcoz my bag was stolen at the lobby .
A stay at Hotel Pennsylvania places you in the heart of New York, within a 10-minute walk of Macy's and Empire State Building. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Based on 49,261 reviews
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