Trips
Hotel Pennsylvania

Hotel Pennsylvania

5.3
Okay

Based on 48,331 reviews
 
401 7th Avenue, New York, NY 10001, United States
  +1 212 736 5000
Hotel Pennsylvania - New York, NY
Check-in
Check-out
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Cancelon $58
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Rooms

Check-in
Check-out

Superior Rooms

$194+

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Bed Type
Provider
Nightly
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Unknown
$194 per night

Deluxe Rooms

$173+

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Bed Type
Provider
Nightly
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Unknown
$173 per night

Double Rooms

$92+

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Bed Type
Provider
Nightly
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Double bed
$108 per night
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Double bed
$114 per night
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Unknown
$120 per night
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Unknown
$123 per night
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Unknown
$128 per night
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Double bed
$129 per night
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Double bed
$129 per night
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Double bed
$147 per night
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Unknown
$153 per night
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Unknown
$154 per night
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Unknown
$156 per night
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Unknown
$158 per night
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Double bed
$161 per night
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Double bed
$163 per night
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Double bed
$173 per night
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Unknown
$173 per night
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Unknown
$178 per night
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Double bed
$179 per night
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Double bed
$181 per night
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Unknown
$194 per night
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Double bed
$196 per night
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Double bed
$203 per night
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Double bed
$210 per night
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Unknown
$214 per night
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Double bed
$266 per night
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Unknown
$92 per night
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Unknown
$94 per night

King Rooms

$135+

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Bed Type
Provider
Nightly
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King bed
$135 per night
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King bed
$148 per night
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King bed
$198 per night
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King bed
$220 per night

Standard Rooms

$95+

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Bed Type
Provider
Nightly
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Unknown
$104 per night
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Unknown
$137 per night
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Unknown
$138 per night
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Unknown
$158 per night
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Unknown
$235 per night
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Unknown
$95 per night

Classic Rooms

$45+

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Bed Type
Provider
Nightly
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Unknown
$102 per night
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Double bed
$104 per night
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Double bed
$104 per night
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Double bed
$105 per night
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Double bed
$105 per night
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Double bed
$105 per night
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Double bed
$105 per night
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Double bed
$109 per night
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Double bed
$109 per night
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King bed
$110 per night
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Double bed
$115 per night
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Twin bed
$115 per night
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King bed
$116 per night
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Unknown
$116 per night
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Double bed
$117 per night
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Twin bed
$118 per night
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Twin bed
$118 per night
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King bed
$121 per night
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Twin bed
$121 per night
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King bed
$122 per night
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Double bed
$122 per night
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Unknown
$122 per night
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Unknown
$122 per night
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King bed
$123 per night
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Twin bed
$123 per night
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King bed
$124 per night
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Twin bed
$124 per night
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King bed
$125 per night
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Double bed
$126 per night
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Double bed
$126 per night
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Double bed
$126 per night
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Unknown
$128 per night
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Twin bed
$130 per night
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Twin bed
$130 per night
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King bed
$132 per night
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King bed
$132 per night
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Double bed
$133 per night
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Unknown
$135 per night
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Double bed
$136 per night
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Double bed
$136 per night
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Double bed
$136 per night
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Double bed
$137 per night
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King bed
$140 per night
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King bed
$140 per night
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Unknown
$140 per night
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Unknown
$140 per night
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Unknown
$141 per night
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Unknown
$141 per night
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Double bed
$144 per night
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Double bed
$146 per night
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King bed
$151 per night
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Double bed
$151 per night
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King bed
$155 per night
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Double bed
$156 per night
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Double bed
$156 per night
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Double bed
$157 per night
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Double bed
$164 per night
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Double bed
$170 per night
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King bed
$171 per night
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Double bed
$174 per night
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King bed
$175 per night
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Twin bed
$184 per night
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Double bed
$187 per night
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Double bed
$197 per night
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Double bed
$215 per night
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Double bed
$225 per night
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Unknown
$232 per night
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Double bed
$262 per night
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Double bed
$265 per night
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Double bed
$310 per night
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Double bed
$341 per night
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Double bed
$45 per night
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Unknown
$49 per night
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Double bed
$50 per night
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Unknown
$56 per night
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Double bed
$58 per night
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Unknown
$71 per night
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King bed
$72 per night
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Twin bed
$72 per night
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Unknown
$75 per night
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Twin bed
$76 per night
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Unknown
$76 per night
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Double bed
$77 per night
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Unknown
$77 per night
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Double bed
$78 per night
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Double bed
$78 per night
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Twin bed
$79 per night
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Unknown
$79 per night
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Unknown
$79 per night
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Double bed
$81 per night
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Unknown
$83 per night
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Double bed
$85 per night
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Unknown
$86 per night
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Double bed
$87 per night
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King bed
$88 per night
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King bed
$88 per night
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King bed
$89 per night
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Double bed
$89 per night
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Unknown
$89 per night
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Unknown
$89 per night
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King bed
$90 per night
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Double bed
$90 per night
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King bed
$94 per night
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Double bed
$98 per night
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Twin bed
$98 per night
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Unknown
$98 per night
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Unknown
$99 per night

Reviews

Traveler rating

138
305
463
387
306

Time of year

Traveler type

Show reviews that mention

+
madison square
close to penn station
times square
long line
staff was rude
location my room
new york
good location
room was dirty
worst hotel
location and price
peeling paint
dirty carpet
bathroom was very small
  • Mediocre
    Oct 2018
    4.0

    An old hotel, at first it looks like a classic, but once you enter the elevators and start walking the hallways you notice it's old, not vintage, then you get to your room to realize, at least on the 16th floor, the whole hotel is long due for remodeling. The basics are covered: clean towels and sheets and bathroom basics work fine, but the bathroom tile, furniture, closets, wall paint, drapes, carpet, etc. are in need of being replaced as soon as possible. Free wi-fi works ok. I don't get it, they are in the Mid-Town area, across the street from The Madison Square Garden, so location could hardly be better, but it seems they are not willing to invest on their hotel, it triggers a perception of abandonment, carelessness.

  • Good
    Oct 2018
    8.0

    Beds ok to sleep upon water pressure in the tub shower excellent Staff friendly and informative understanding. Also very efficient with both your and their time

    Bathroom appearance dated yet surprisingly useful and well thought out . Room could use more ambient or direct lighting for those spending more time in them other then preparing to sleep or enjoy the city .

  • Poor
    Oct 2018
    2.0

    Worst stay

    Nothing

    Everything. There was mold in the room and bathroom was a mess.

  • Mediocre
    Oct 2018
    2.8

    Gross

    Location

    I thought I was give it benefit of the doubt. No. This place is disgusting. Do not book here. The location is great but that’s all. Mold on the walls, musty nasty smell throughout the entire place. We didn’t even end up staying here, we left after our concert. So gross. Such a waste of money. Do. Not. Book. This.

  • Poor
    Sep 2018
    2.0

    30 min to check-in with only 1 staff. Others probably waited 50min

  • Okay
    Sep 2018
    4.5

    Horrible property

    Location

    Run down rooms, insects and rodents, poor air conditioning, checkin was terrible.

  • Poor
    Sep 2018
    2.0

    One night was one too many

    The only thing going for this hotel is the location. It’s adross the street from Penn Station and the ideal mid-town spot to reach just about anywhere you’d want to go.

    It took 45 minutes to check in at 11:00pm. I paid extra for a Penn5000 room. It was a dingy, dirty room; sheets were threadbare with a thin blanket. I called for another, 1 1/2 hours later I didn’t receive it. Staff is apathetic and uninterested in good service. Customer service is not a priority here even after I complained. Spend the extra money and go somewhere else!

  • Poor
    Aug 2018
    2.0

    Worst hotel ever.

    This is the worst hotel I have ever stayed in. Very old, no maintenance, dirty, just overal horrible. Moldy and musty smell in the room. I heard of people seeing rates in there rooms. One of our guests got a rash of ticks or something we are still trying to determine what it is.

    It took us over an hour and a half to check in. The staff could care less. Only two people at the front desk. Don’t even think about staying here. This hotel shouldn’t even be given one star. It should be not rated, it is so bad. I had to pay extra for a facility fee that was never mentioned. If I didn’t pay, they would not give me my room.

  • Mediocre
    Aug 2018
    4.0

    Needs major improvements. Facilities fee scam.

    The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.

    70 minute wait in line to check in, did not arrive to room until 1:00am after a very long day of travel. Room smelled moldy and musty, air quality was a major concern and window could not be opened. Aesthetics looked run down and degraded in a way that regardless of how well it may have been cleaned it looked dirty and questionable. Upon checkout the next morning, after only having spent 5.5 hours sleeping in the hotel the front desk tried to charge us an additional $34 "facilities" fee that had not been mentioned anywhere to the best of our recollection. We pushed back and said that we had not had time to use any "facilities" because of the extremely long wait in line the night before and the person at the front desk kindly dropped it.

  • Poor
    Aug 2018
    2.0

    I was the worst experience ever.

    The rooms were dirty, the service was terrible. I booked 3 days but it was so bad that I just stay one night, even though I lost my money I could not stay another night. Never stay there

  • Mediocre
    Aug 2018
    2.5

    Rude staffs , dirt room , broken bathroom top

    Location only

    Stayed in line more than 2 hrs for checking in & on a top bossy styled rude staffs, so much tired to deal with them , manager wasn’t on her/ his desk to talk , dirty room , broken bathroom , why do we pay for what ???

  • Okay
    Jun 2018
    5.7

    Carpets are dirty, lines fire check up unbelievebly long

    Location

    Needs more renovations and cleaning

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About

Overview

A stay at Hotel Pennsylvania places you in the heart of New York, within a 10-minute walk of Macy's and Empire State Building. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

5.3 Okay

Based on 48,331 reviews

9.5

Location

6.3

WiFi

2.0

Vibe

1.5

Cleanliness

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business center
Car rental
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Elevator
Hairdryer
Coffee shop

Location

Most Popular Landmarks

  • Empire State Building 0.3 mi
  • Bryant Park 0.5 mi
  • New York Public Library 0.5 mi
  • Fifth Avenue 0.6 mi
  • Times Square 0.7 mi
  • High Line 0.7 mi

About the Neighborhood

Chelsea is known for: art galleries, shopping, LGBT

More

New York Travel Guide

Learn about New York on KAYAK

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