Located in New York (Upper West Side), Imperial Court Hotel is minutes from Children's Museum of Manhattan and Beacon Theater. This hotel is close to Central Park and Rockefeller Center.
Make yourself at home in one of the 150 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless Internet access is complimentary, and plasma televisions with cable programming provide entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of the hotel's room service (during limited hours).
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour front desk, and luggage storage.
We were very pleased with the location of the hotel.
When we arrived we got to know that they took 200 dollars extra as a deposit, in case of any damage ect. We did not read about this in booking.com. (This is the second time we've been getting wrong information at booking though) They also told us we would get the money back when we checked out, and its been 5 days, and we still haven't got them. There was also problems with the payment. But it is a ok hotel for students ect.
The front desk staff were friendly and efficient and responded quickly to our requests. The room was clean and big enough for 4 people to stay in reasonable comfort for 9 nights. The maid service was good. Coffee was provided for the coffee maker every day and there was enough crockery to make good use of the microwave and fridge facilities.
I was a bit worried about reading the reviews, but our room had no problems with mice or bed bugs, although there were some very small cockroaches near the sink and microwave area sometimes. It was the smallest hand basin in the world. But otherwise fine!
sometimes there is no room cleaning, cleaning ladies complaint about being too busy!! Except for one, overall reception staff are not friendly.
location cleanliness facilities and staff
its not anything you can do but someone vomited in the bathroom and didnt clean it up very well horrible experience needing to use the toilet it was cleaned properly when staff did it it would be nice to have an alternative to use but the same thing could happen there
It was good located.
I and my wife were eaten by bedbugs. Corridors was smelling food and it was really bad.
room service & quiet
external heating tube in bathroom (was very hot) & hard to use heating device in room. bath room's ceiling had couple of black spots which did not bother us but could others.
Good location, comfortable room, DVD, high quality shampoo&bath gel, always cleaning room, very quietly
Non-comfortable hotel's hall near reception
Our room was cleaned daily.
The reception area was like a building site and the whole foyer was being renovated. We were not informed of this. Our room had stains on the carpet, however the room was cleaned daily. The hotel corridors had a horrible musty smell to them. No safety deposit boxes were provided. Staff were friendly, but hotel should not of been open during such renovations.
location is good, one block from the subway station
hot shower sometimes did not come out.