No robe in room, small TV. No room service menu apparent. Front desk never answers phone - NEVER. VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
Great hotel, great location
The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.
Great hotel but the staff steals your items.
Location, rooms are comfy , free internet
My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Items of our luggage were stolen
All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
We had to leave. We have recommended it to others and will be back.
Nothing I liked.
Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
The Radisson Martinique Broadway is situated across from Greeley Square, less than 2 blocks from the Empire State Building, and approximately nine miles from Laguardia Airport. Newark Liberty Airport is 12 miles away and John F. Kennedy International Airport is 17 miles from the hotel. Other local attractions include MSG, Times Square, Rockefeller Center, Penn Station, and the Jacob Javits Center. Hotel amenities include concierge, ATM, ice machine, safe deposit box, room service, business center, and fitness center. Onsite dining is available at Cafe Martinique, offering continental fare, and Petit Poulet offering mouthwatering French bistro fare and fine wines on site. All guest rooms feature cable TV, in-room movies, coffeemakers, hairdryers, high-speed Internet access, individual climate controls, irons and ironing boards, dual-line telephones, voicemail, and work desks with lamps, Wi-Fi.
Radisson Hotel Group
Based on 10,046 reviews
Value for money
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