The Maxwell New York City

The Maxwell New York City

7.8
Good

Based on 2,928 reviews
 
541 Lexington Avenue, New York, NY 10022, United States
  +1 212 755 1200
The Maxwell New York City - New York, NY
Check-in
Check-out
Compare vs. KAYAK |
Priceline $120
Cancelon $138
Starwood Hotels $140
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per night
Cancelon
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Starwood Hotels
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Rooms

Check-in
Check-out

Double Rooms

$154+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$154 per night
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Unknown
$164 per night
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Unknown
$171 per night
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Unknown
$180 per night
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Unknown
$190 per night
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Unknown
$197 per night
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Unknown
$197 per night
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Unknown
$200 per night
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Queen bed
$216 per night
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Unknown
$232 per night
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Unknown
$286 per night
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Queen bed
$338 per night

King Rooms

$620+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$620 per night

Queen Rooms

$138+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$138 per night
IMAGE
Queen bed
$140 per night
IMAGE
Unknown
$140 per night
IMAGE
Queen bed
$146 per night
IMAGE
Queen bed
$147 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Unknown
$149 per night
IMAGE
Unknown
$149 per night
IMAGE
Queen bed
$150 per night
IMAGE
Queen bed
$165 per night
IMAGE
Queen bed
$168 per night
IMAGE
Queen bed
$176 per night
IMAGE
Unknown
$180 per night
IMAGE
Queen bed
$186 per night
IMAGE
Queen bed
$188 per night
IMAGE
Queen bed
$189 per night
IMAGE
Queen bed
$200 per night
IMAGE
Unknown
$204 per night
IMAGE
Unknown
$207 per night
IMAGE
Unknown
$228 per night
IMAGE
Unknown
$241 per night
IMAGE
Unknown
$246 per night
IMAGE
Queen bed
$248 per night
IMAGE
Unknown
$329 per night
IMAGE
Queen bed
$513 per night

Standard Rooms

$120+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$120 per night
IMAGE
Unknown
$184 per night

Reviews

Pros

Cons

Traveler rating

290
234
124
40
28

Time of year

Traveler type

Show reviews that mention

+
new york
times square
location room
great location
room was small
central park
expected in nyc
grand central station
free wifi
great hotel
close to the subway
comfortable bed
staff were friendly
mid town
nice lobby
free coffee
blocks from grand central
lounge area
  • Okay
    Oct 2018
    6.0

    Friendly Staff , Not so clean

    The staff was really nice and quick when I called except for one time I had called for a bucket of ice to keep the kids milk cool .I would’ve used the fridge but it was very warm and humid in the cooler which had drinks for purchase. I liked that we received a $30 credit for the bar/lounge area we bought the truffle fries and Mac and cheese AMAZING !! The waitress looked like she was having a bad day only down side .

    This place has so much potential but the cleanliness is what ruined it for me. The bathroom :( !!! The drain was so gross I literally gagged just in and out shower. The pull out bed looked like someone had slept in it before there was hair and stains on the sheets. I called for new ones still had stains on it but you can tell it was washed at that point I was tired and over it the kids where restless so I just let it go. The ice machine on the floor was broken and so was the walls where the ice machine was located. I wish the place matched the staff because they where really helpful and nice but certain things are beyond their control.

  • Okay
    Apr 2018
    6.0

    Front desk staff just OK

    Bed was comfortable.

    Front desk staff member who checked us in was rude. I wouldn't stay again because of this.

  • Good
    Jan 2018
    6.5

    Location

    Small room

  • Okay
    Dec 2017
    4.5

    Room was clean. Convenient location.

    Check in took over two hours with only two people at the desk. Took half my day dealing with the process. Front desk manager didn’t seem to care. When you call to check on your room, they send tryouts voicemail. One working elevator out of 4. Had to wait 20 minutes for elevator. If you are there for a short time, this hotel isn’t worth it.

  • Excellent
    Jan 2017
    10.0

    Great Stay

    Its a beautiful hotel, the staff was super nice, the location was very convenient.

    nothing

  • Okay
    Nov 2016
    5.7

    W??

    We paid extra for a "Wonderful" room - supposedly larger, with city views, but when we arrived, we were disappointed by the view of the wall. We were told no other views were available. Our room had a constant fan going in the bathroom - quite loud and no way to turn it down. The room was small, and yet a large display of snacks took up most of the horizontal surface. The flat screen TV was mounted on a large pole in the corner of the room: one had to pivot it to get around to the bed- a tight squeeze. When our room was made up, they forgot to give us drinking glasses and facecloths. And on our last night, we received a call from the front desk at 6:32 AM, by mistake. Needless to say, we don't plan to return. W..t.f...

  • Okay
    May 2016
    5.1

    There's better hotels for the price

    the location

    staff and service

  • Excellent
    Apr 2016
    10.0

    Night Out

    Soap

  • Mediocre
    Apr 2016
    4.0

    Location

    We had three rooms for 3 days and neither one of the families staying were pleased with the cleanest of the rooms, specially the bathrooms. The assistance at the front desk was way under what luxury hotel will provide. The staff was not to the standards of the price of the hotel nor of a well trained staff.

  • Poor
    Jan 2016
    2.0

    I like the food & drinks at the bar/lounge area downstairs and the waitress was nice.

    The front staff was disrespctfull and they took an hr to bring my car out from the garage area . Room was small and tigth.

  • Good
    Dec 2015
    7.4

    Location location location!

    Somehow got the only hotel in NYC that didn't have a warm holiday feel to it.

  • Okay
    Dec 2015
    6.0

    Very clean and professional.

    I reserved a room with 2 beds and they had no more left at the time of check in and then the best they could do is one queen. I was traveling with my brother in law and was not comfortable sharing the bed. They could not even offer a cot.

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About

Overview

Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel; Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers to relax and recharge; amenities include plush pillowtop beds, state-of-the-art technology and Bliss® bath amenities. Stop by our revamped and reimagined Living Room for conversation, people-watching and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Relax at Bliss® 49 Spa, rev up your heartrate at our contemporary gym or revel at Whiskey Blue, a legendary East Side hotspot. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Manhattan event venues set the stage for fairytale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.

Marriott

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.8 Good

Based on 2,928 reviews

9.6

Location

9.1

Wellness Area

5.6

Room

3.6

Comfort

Things to Know

  • Friendly service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business center
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Cable or satellite TV
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Babysitting/child services (surcharge)
Internet (surcharge)
Parking (surcharge)
Designated smoking area
Steam room
Storage available
Wedding services
Wi-Fi
Elevator
Hairdryer
Cribs available

Location

Most Popular Landmarks

  • St. Patrick's Cathedral 437 yd
  • Grand Central Terminal 0.4 mi
  • Rockefeller Center 0.4 mi
  • Museum of Modern Art 0.5 mi
  • Fifth Avenue 0.5 mi
  • New York Public Library 0.5 mi

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