Overview

Waldorf Astoria New York

301 Park Avenue, New York, NY 10022-6897, United States
+1 212 355 3000

Call

+1 212 355 3000

Overall guest ratings

7.9/10 Good
Based on 9,403 reviews

Review highlights

  • 9.4
  • 7.3
  • 5.9
  • 4.6

Good to know

  • Pleasant entrance area

Nearby

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    About

    The Waldorf Astoria New York has been renowned for over a century as one of the world's grand hotels. As the ultimate destination for inspired culinary creations and attentive service, this midtown Manhattan luxury hotel is close to shopping, entertainment and business. Explore this New York City landmark, which is considered a prime example of Art Deco period architecture and design Select from rooms and suites that are individually decorated for a residential feel. Savor the countless dining choices available in the hotel's restaurants, noted for creations such as Waldorf Salad and Veal Oscar. Appreciate world-famous 24-hour room service, originally invented by this famous hotel. Indulge in spa treatments for men and women at the Guerlain Spa. Maintain an exercise regimen at the 24-hour fitness center. Couples plan the wedding of their dreams in The Wedding Salon. Over 60,000 sq. ft. of flexible meeting space provides ample options for weddings, meetings and events for 10 to 1,500 guests. Plan an intimate party in a private suite or large gala in the four-story Grand Ballroom Multi-lingual Concierges, modern technology and distinctive surroundings create a fusion of essential and luxurious amenities. Feel part of history; create a memory in this historic Manhattan luxury hotel

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    Hilton

    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 9,403 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.8 "88% enjoyed the lobby entrance."
      7.3 "73% thought the architecture was beautiful."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "74% said the concierge service was amazing."
    • 6.1 "Bar is ok."
      5.8 "Alcoholic drinks were not bad, according to 58%."
    • 6.0 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.1 "Salads were so-so, according to 61%."
      5.7 "57% thought the snacks were adequate."
    • 5.9 "Vibe was decent."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      0.9 "Unclean dining area, according to 91%."
    • 4.4 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      2.9 "71% had problems with the shower."
      4.3 "57% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
      1.8 "82% were disappointed with the minibar."
      1.9 "81% were unsatisfied with the kitchenette."
    • 4.0 "Value below average."
      4.2 "58% thought it was overpriced."
      2.3 "77% said the breakfast was too expensive."
      2.1 "The price was too high for 79%."
      3.4 "66% said beverages were too expensive."
    • 3.1 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 4,043 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.4 "74% said the concierge service was amazing."
    • 6.0 "Vibe was decent."
    • 6.0 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.9 "Bar is ok."
      5.3 "Alcoholic drinks were not bad, according to 53%."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      2.4 "76% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      4.0 "60% criticized the small bathroom."
      2.4 "76% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
      1.8 "82% were disappointed with the minibar."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.6 "Value below average."
      3.7 "63% thought it was overpriced."
      1.8 "82% said the breakfast was too expensive."
      2.0 "The price was too high for 80%."
      3.2 "68% said beverages were too expensive."
    • 3.0 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 4,043 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
      5.9 "59% thought the management was tolerable."
      5.2 "Only 52% found the restaurant service to be good."
      5.6 "Hotel security was average, thought 56%."
    • 6.2 "Bar is ok."
      6.1 "Alcoholic drinks were not bad, according to 61%."
    • 5.7 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 4.0 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      4.2 "58% criticized the small bathroom."
      2.5 "75% said the bathroom was dirty."
      3.1 "69% had problems with the shower."
      1.7 "83% were disappointed with the minibar."
      1.4 "86% thought the tv was sub-standard."
      2.1 "79% were unsatisfied with the kitchenette."
    • 3.8 "Value below average."
      4.3 "57% thought it was overpriced."
      2.8 "72% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
      3.9 "61% said beverages were too expensive."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      4.3 "57% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Overall Rating

    6.7 Good
    Based on 376 reviews
    • 9.3 "Terrific location."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      7.4 "74% thought the architecture was beautiful."
    • 6.4 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 6.1 "Vibe was decent."
    • 5.8 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.1 "Value below average."
      4.1 "59% thought it was overpriced."
    • 4.0 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      2.6 "74% had problems with the shower."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
      4.1 "59% thought it was overpriced."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 940 reviews
    • 9.0 "Terrific location."
      9.1 "91% liked the proximity to shopping."
    • 6.2 "Bar is ok."
    • 6.1 "Service is ok."
      6.9 "Only 69% thought the service was professional."
    • 5.6 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      4.2 "58% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      2.1 "79% found problems with the furniture."
      1.2 "Air conditioning was criticized by 88%."
      1.9 "81% were disappointed with the minibar."
      3.0 "70% said the bathroom was dirty."
    • 3.4 "Value below average."
      4.2 "58% thought it was overpriced."
      2.1 "79% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent Reviews

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    beautiful hotel
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    room was small
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