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Friendly staff Good location Clean NO PARKING BREAKFAST WASNT SO GOOD ROOMS WERE EXTREMELY SMALL NOISEY PEOPLE IN THE HALL (staff)
great location if you have business downtown; clean rooms; adequate workout facility; fantastic front desk service and staff very very small rooms even by NYC standards, but functional for a solo.
Staff was very very friendly and helpful. Went out of their way to help us even after check out. Was a Pet friendly hotel Need more extra stuff on hand (i.e. comforters, cots, small refridgerators).
stone's throw from pace university, where our daughter will be attending college in the fall; parking across the street; close to brooklyn bridge, south street seaport area, chinatown, easy access from I95 without having to drive directly through the city. reservations were for 2 queen sized beds, but the beds were not queen sized but full sized, which was a bit uncomfortable
Staff was knowledgable and helpful. Room was very clean.
Not much We were on 1st floor close to the front desk, they talked loud and laughed all night long. In the morning we were awakened by a hammer drill, drilling concrete 10 feet out our window. Posted note left on headboard saying our room was made up by _______, was a nice touch!
The location was perfect for us and nothing was too much trouble for all the staff. A wonderful experiance for my Wife and I.
clean room, good staff, no fringe, no balcony, poor breakfast, far from subway st.
Cleanliness of the room. Comfortable beds. Reliable service and facilities. Truly business class lodging, nothing fancy, but commendable nonetheless. Good choice for vactioners who don't plan on spending too much time in their hotel room and instead wnat a clean room and a comfortable bed. Exercise room too small and poorly equipped. Wifi was weak and frequently interrupted.
Location location Location On the first floor was too noisy at 1 AM
From the moment we walked in the staff made us feel extremely welcome. That feeling never left the entire 3 days we were there. I will 100% return to this location the next time we are in Manhattan no questions about it.
I liked the price and the location, they also had a gym open 24/7. I didn't get to use it this trip but would like to if I ever get back there again. Breakfast was great too. Small room, no fridge, no microwave. Room was uncomfortably warm when I walked in as well. Staff made it so we would have access to microwave and fridge in the lobby but wouldve been more convenient if it was available in the room.
Personnel, location very close to metro and financial district breackfast is not at top level but enough to be considered good
The staff was very friendly. The room was ready when we arrived for check-in. Nice and clean, very comfortable. We were on the first floor by the check in desk. We had to keep the fan on to drown out the noise of other guests going up to their rooms during the night.
Excellent staff! Willing to answer any and all questions; assisted us with parking; offered to watch our bags before check-in and after check-out so that we would not have to leave them in our car (which was in nearby parking garage); assisted us with obtaining a roll-away bed very quickly. Yummy continental breakfast. Excellent location - close to the Staten Island Ferry and the Brooklyn Bridge, a block from the water, close to the subway to go uptown, very close to parking. n/a
Location Dirty and rundown
Good location, great view of the Brooklyn bridge from the room, friendly staff. Not a 5 star hotel so don't expect stuff that a 5 star would include. Parking around the street is hard to find during weekdays and is too expansive in the nearby parking facility.
location breakfast is quite poor
Staff very accommodating. Fire caused elevator service to cease. Room rate was reduced by $75. Very nice! We were on the 6th floor. All staff very pleasant and helpful in every way! Great location!. Booked a double-web site said "last one". Hotel did not have a double- got a king. The "last one" available display prompted my booking at that time. Sales pitch or reality by Booking.com?
Great Location! Loved the view of the Brooklyn Bridge from my terrace room. The room was clean and the bed comfortable.
breakfast area was small, cluttered and had a bad layout which made navigating the food line and seating difficult. The rest of the amenities were fine and the location is very good for dining and access to seaport area.
Good location for Seaport area and not too far from good restaurants.
The location was good, coffee was good, my view from room was great. The price was ridiculous.
could do with a small bar
The neighborhood is very interesting with lots of good restaurants serving nice meals at interesting prices (Stella Maris, Il brigante, MarkJoseph steakhouse, Suteishi,...). During our stay we had a quiet room on the 5th floor. The staff was always friendly and willing to help. I would come back at any time and will definetely recommand the hotel & seaport neighborhood !!! Air conditioning a little bit noisy.
Great location for family visit by car to New York. Easy in to city, easy parking.