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All the staff was very friendly and helpfull.
Extraordinarily noisy and very bare bones. The hot water in the bathroom took very long to heat up and proved unreliable. To reach the hotel, one must climb a steep and narrow stairway, only wide enough for one person. Only in NYC could this possibly be considered a two-star hotel.
This hotel said it had a refit, It was very dark and rooms were shabby, The plus side was the staff were fantastic. Also it's quite a long way out, On the ourskirts of Harlem.
Great location - near Columbia University Dingy, no elevators, dim lighting, narrow corridors.
Cocktail bar and happy hour. Beautiful decor. Well-furnished rooms. Extremely friendly and personal staff. Had to pay for breakfast. Rooms could have had better lighting (i.e. table lamps).
It's location, very convenient. The bar, unprofessional staff, no atmosphere. Expensive.
Nothing! The worst hotel in my life ever. They should change the category to one star. The hotel is old, dirty, noisy and the staff are not interested in help you. The guests were are strange, like drug addicts. I saw policemens going there loooking for people. You can watch porn movies in tv, like a motel. Don't go there. It's better pay more and stay in midtown area.
It is well located close to Central park and the Timesquare subway route. The staff were also very nice and freindly. It's hotel prices for hostel accommdoation! The rooms were small and the ehating didnt work very well. It was often either too hot or too cold. The radiator in our room would wake us up at 6am without fail every morning by making loud ratteling noises.
Convenient for subway. Attractive decor. Helpful staff Room very small with inadequate storage and lighting. No elevator and a very narrow dark stairway.
Room smelled like dirty socks and urine. The heat was about 80 degrees inthe room and we could not get window open for relief Carpet was filthy and all night there were strange shouts or screams with doors slamming. We were glad to get out of this really tacky dirty hotel . Never go there if you want peace and cleanliness. Same as above
it's very convinent because it is near the subway. room is quite clean
Very friendly staff- they'll help bring your bags up/down the stairs. Was impressed with the service. Rooms are very clean, beds are very comfortable, bathroom was new but small. The carpeting was a bit warn but that was it. Fresh, clean paint on the walls. Overall, I was very impressed with the cleanliness, service and price point for this hotel. Also, the location is great and the theme was very interesting, having visited Marrakech, Morocco only weeks prior. Kudos! Will definitely stay again if I plan on making another quick one-night trip to NYC!
The young lady who worked at the front desk on mornings need a little bit of training in customer service and the experience would have been excellent for my purpose of business. Completely unsatisfied with the way she spoke to my mother. No respect. My mother called me in distress. The clerk was right about what she was trying to communicate and I accepted that as my responsibility, and rectified it. But speaking to my mother as if she is poor and can't afford their room (which we only stayed at for location purposes) is unacceptable. She is dangerous to your establishment if she remains untrained since you never know who your establishment will entertain. Your establishment should be grateful that the other woman, who works on afternoons, is the darling that she is. Good choice for business.
I'll never understand people who book a cheap stay and expect the Four Seasons. I feel we received a great value for the money in one of the most expensive cities in the US, which allowed us to maximize our trip. The staff was super friendly, helpful and even fun. That being said, if you are put off by a desk person kicking back with their feet on the desk and smelling herbal scents drifting from the back room, this place is not for you. If you are put off by worn finishes, tilted floors, or lack of amenities – this place is not for you. For an amazing rate we received a clean, comfortable bed, a friendly staff, a place right on the subway line, and we never saw an unwanted critter. We always felt safe walking to and from the subway even well past midnight (however we are rather "street smart" for lack of a better term). If you are only going to be in the room to shower and sleep, why spend hundreds of dollars a night? (Talking to my fellow 99%ers here). I've stayed in everything from luxury hotels to sub-grade highway motels, and this place is more than adequate for the money. If you are looking for luxury, spend more. Much more. If you are a smart traveler, you can feel comfortable booking here. The only thing I wish for is that the hotel could pick up and move south of 59th St., but of course the price would go up! 15-20 minutes on the subway isn't bad to get downtown.
Like 1. price (however, the room was not worse the money) 2. Location (proximity to Central Park, along main road) 3. Staff was pleasant to deal with Dislikes: 1. The only elevator was broken. They gave us a ground floor room. 2. Had to go through a fire escape like door to access the ground level corridor 3. No electronic key. Had to use a metal key (like a house key). 1 key only. 4. Room door was flimsy looking and old. 5. very primitively furnished room. the only desk in the room seemed like a first project of an amateur hobbyist. 6. Closet was in poor shape - did not want to risk putting clothes in there. 7. Beds (double bed room) felt dirty. Did not tucked ourselves in because we were afraid there might be bugs insider the sheets. We slept with clothes on, on the bedsheet. 8. Really poor and small TV. Unknown brand. 9. Location - too far from everything except for Central Park.
Pretty comfortable bed. Morning coffee in the lobby would have been nice.
The staff was very welcoming. Everything was clean and comfortable.
The staff was friendly and attentive. The price is hard to beat in NYC without going to a worse part of town or staying at a hostel. Having a full bed (a touch firm), a TV, window, and own shower and toilet was great. Three blocks from subway (A,C) lines. It's hard to complain because of the price. Room was decently clean. Elevator is slow.
I didnt liked anything at all, its was de worst experience someone could ever have. I even left the hotel as soon as I got to see my room m, didnt care about the non refundable thing. The staff was not friendly, there were beds all over the aisle, the room and the bathroom were both disgusting. The photos were so different than the real thing. Plus, the entire place smelled so bad.
The bathroom was recently renovated and the room was neat and clean. Mattress was firm but comfortable. It was relatively quiet at night so you could sleep well. The location was great. Right on Central Park West and around the corner from my daughters apartment. The room had a noisy air conditioner that didn't work well. The elevator was not working ( thank goodness I was only on the 4th floor).
The doorman was friendly and tried to be helpful. No one seemed willing to really help when we had a problem. We had to call every day to get a complete set of hand towels, bath clothes and regular towels. The plugin would not keep the items plugged into them. My hairdryer plug kept falling out. The bathroom fan, which had to come on with the light, was so loud it gave me a headache. You have to let the water run for several minutes before it even tries to get hot. They don't have ABC on the TV. I asked if they didn't have it or I just wasn't working the TV right. The lady at the front said she didn't know if they had it or not and didn't know how to find out. You have to pay $10 for 24 hours of Internet service. Called the front desk and let it ring at least 30 times. She didn't answer. Went down stairs and she is sitting at the front desk. Just didn't want to answer the phone I guess.
Finding a hotel in Manhattan for that price is hard. It isn't very fancy, but has the basics. If you are in NYC for a short trip, and you're mostly running around outside and you come to sleep only, this is perfect for you. The heater has no settings in which you can change its flow; by the middle of the night, we were all sweating and sleeping with our clothes off. Given it is winter, I can't complain too much. Standard double beds, tv with no decent channels, wifi you pay for separately, a wardrobe for your suits to hang, a little coffee table and a nice bathroom.
Great place to stay if you are traveling alone to NYC Na
+ Convenient location near 1 line or just a bit further to B and C lines + Locker was larger enough for 1 backpack, a grocery bag of stuff, and a medium-sized duffel bag. And still extra room, too! + All staff I encountered were really nice and helpful! + I left my pants in the shower stall for probably over 12 hours and they ended up in the lost and found. What a bonus! + Chargers *inside* the lockers and near the bed are super helpful and pretty safe
you expect little of a hostel in N-Y city and this one made the $40 a lot more than just a night in a budget accomodation! I have been in far more expensive hostels in the City and they are no match for this one. Definitely recommended.
Comparatively doesn't worth for the money your service and facilities. Elevator is deadly experience. Breakfast location is unbelievable and terrible. Not clean at all. Toilet tap handle bath shower was broken since the moment we entered and no body was bother to fixed and I was suffered lot with my kids for five days. Minimum facilities at least should provide for the people who are paid. And receptionists must show more profitionalism. Drinking hot water facilities in the room at least. ? Deadly elevator. Breakfast room location very danger full of electric wires room and no body bother to clean. Only WiFi was good.
1) room was a decent size for Manhattan 2) price was reasonable for Manhattan 3) very close to Columbia University, many eateries on Broadway, and the 1 subway line. 4) bathroom, although "shared" with other rooms is entirely private once you step inside and close the door behind you. The couple days I was there, the bathroom was always available when I wanted it; never occupied by anyone else. 5) WiFi was fine. 6) The room I had seemed quiet. 1) Strictly enforced check-out time of only 11am is stressful. 2) Bathroom, although entirely clean and fine, was a bit old and nothing special. 3) Front-desk staff, although never problematic in my limited experience, often seem like they wish they could find another job.
1. Can't beat the price for NYC. 2. Location excellent - Upper West Side, one block from Broadway, near Columbia University. 3. I arrived at 2am (two hours later than expected), and front desk staff was there waiting for me - can't expect that from AirBnB or any other such private arrangements. 4. Style is typical of NYC apartment buildings on the Upper West Side. 1. Internet was not working when I needed it the morning of my check-out, though front desk was aware of the problem and had already contacted the provider to come reset the system. 2. Left luggage room in the basement is a bit dingy, but served its purpose.
The Morningside is in a GREAT location, very close to the northwest corner of Central park. Morningside is a dump and in serious need of renovation. My room leaked water when someone above took a shower!
Staff is very helpful, good breakfast.
Staff were extremely friendly and very helpful. There was an upbeat, friendly atmosphere in the hostel. It's in a nice, safe area of New York, within easy reach (about 5 mins stroll) of the subway and Central Park. The breakfast was nice in the mornings. Very uncomfortable beds. Showers and toilets were few and far between. $4 charge to store bags after you've checked out, even if you only need to store them for a couple of hours. We paid the fee and left our bags for 3 hours and when we came back they had just been slung to the back of the storage a rea and other bags had been chucked on top. I wouldn't have minded that happening if the storage had been free (after all, the bags were about to be flung around by an airline) but if you pay someone to look after your property, I think you're entitled to expect more care than that to be taken
The staff was friendly, the room was clean but small. The showers on our floor did not work so we had to use showers on other floors. The tiolets and dryer were very loud. The doors are very modern with digital-card (no keys). Close to subway-station and delis (food, drinks). Breakfast was poor (coffee, flakes, bread, bad juice..) Showers, breakfast, the heating wasn't working most of the time (fortunately it was around 10-20 degrees in october..)
Awesome staff, nice rooms, relaxed area, lots of fun! Im going back
It's a pretty cheap deal, 30 per night in the 4 person room, and i think there are even cheaper rooms with more people in them. You we'll make a lot of new friends and they have activities going on like stand-up comedy and organized nights to go to the clubs around. They place is run by international staff, there's a latino guy with cocky behavior. Rest of the people are nice and willing to help. My key never worked, i had to go like 4 times to the front desk to make it work (of course there was always the cocky latino dude there.... really annoying, he even pretends to speak good english and italian... he couldn't be farer). Rooms are really tiny, the 4 person room is really small, u dont have place to put your suitcase. There are two lockers for 4 people!!.. does it make sense?, not to me!. So basically is first come first served. Bathroom .... it's better if u don't have to use them.
I am sorry but all i liked was the staff, very friendly and helpful when needed. The beds were very small and not very comfortable,there was only one toilet at the end of the hall and the showers, also at the end of the hall, were disgusting