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Staff was great i will give it 5 but during my one night stay the secon elevator was out. Going up and down was a challenge Nothing
My only comment was that charges were erroneously put on my bill. This was corrected.
I've stayed at Marriott Courtyards many times; however this was my first time at this location. I was deeply disappointed. My room was so dusty, had a fitted sheet too small for the mattress, leaving the mattress exposed, and didn't have a remote for the t.v. I was denied a room change when issues were brought to the attention of the front desk. I won't return to this location.
Location, comfort of bed Outdated bath, room temp too hot, better morning offerings,
It was clean, the staff was friendly. If you plan on traveling by subway the nearest station is 7 blocks away.
The staff was awesome & friendly. I also loved the convenience of the area.
Price. Bed was comfortable. Room temperature was unbearably hot. Could not control thermostat. Looks good until you look closely - tear in chair, shower floor was chipping as an example.
Convenience of location NO "BELL-HOPS" to help with the luggage....
Clean and good Room condition, free coffee in the morning Pool was closed and not indicated prior to visit - this was the reason we chose for kids Little help for unload of bulky luggage Construction right in front of hotel
everyone there was courteous and friendly
Stayed here due to a snow storm. Very clean, comfortable. Free Starbucks coffee in the morning. Awesome service and stay.
Helpful and friendly staff. Good selection of restaurants nearby. Close to the MET. Clean room and comfy bed with nice ammenities. Loved it!!!
size of room construction work going on outside the building
Staff was great, location perfect, quiet but close to the metro. Room nice and very clean, we booked a studio but we were upgraded to a suite. Very good stay! Works for the metro in the street just close to the hotel were a little bit noisy.
Proximity to everything, clean, private, spacious, good kitchen Nothing really. A/C bit noisy, gym too basic but few use it
The suites were really quite nice. Not high end luxury (unless you're in the Penthouse, I suppose), but tastefully neutral, lots of natural light, a balcony, and equipped kitchen. There are small things (stains on the hallway carpets, unfinished trim in the suites, etc) that are a bit disappointing at first if you're expecting luxury, but once you get accustomed it's all fine.
Great, quiet hotel with oversize rooms in Manhattan!
The room was fairly well appointed except for the broken icecube tray and the missing fry pan. Very clean and roomy. Complimentary NY Times. Lack of coffee station. Poor room service. Faulty heat control. TV was some sort of demo and the sound went in and out. Also annoying popups kept appearing on the screen
A very stylish hotel that feels quite luxurious. The staff was very friendly, no wish was left unfulfilled. Given the usual prices of hotels in Manhattan, this hotel seems quite good value for the money. You won't get a room with a view here, because the hotel part of the building is only up to and including the sixth floor. Above that, it's only long-term appartments. The platform at the top of the building was being renovated during our stay.
close to stration & full kitchen bed was very poor quality for the type of hotel. moiserizers and other items were not replaced once used. water was not provided on a daily basis, only recieved 2 satchels of sugar per day, there are many more items which were of concern during our stay.
comfortable, livable, stylish, yet very nicely avoids unnecessarily lavish feaures of more expensive hotels that would simply increase costs with little real beneift for the guest. Well done.
Full size kitchen appliances and two bathrooms. Comfy bed and cleanliness of efficiency room. No outlets in the bathrooms for electrical appliances. Furnishings, carpeting, bathroom lighting and hardware need to be updated. It appeared that the hotel has not had an update in the last 15 years.
Comfort Distance from mid-town
This is a great hotels for families. Good size rooms and very clean. Good value for the $$. The location was not quite where I expected it to be.
There was nothing to like. The ratings section of this review forced me to give them a 1 so that I could submit the review. The Gracie Inn deserves a ZERO rating, overall. The hotel was filthy. The room - 306 - was disgustingly filthy and falling apart. It looked like it had not been dusted or sanitized in years from the layers of dirt and grime on everything. There were broken blinds, doors, drawers and cabinets. The kitchenette was beyond dirty, with food stains everywhere. The bed sheets had human hair all over and stains on the pillows. The bathroom had hair everywhere and layers of dust. Housekeeping insisted that they had just "cleaned the room". The housekeeper remade the bed, but I was already in shock from the state of the entire suite. Paint was chipping and pealing off the walls! I have photos documenting all of this. I returned the keys to the drop box immediately and left. I had to inconvenience a friend for a couch to sleep on for the next three nights. The Gracie Inn is a disgrace. The Disgracie Inn is a more suitable name of this place.
It was affordable, good price for NYC.