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Staff were exceptional, seemed to genuinely care about their guests. There are no real rooms with great views due to the surroundings of the hotel. However it makes up for that in many ways, fantastic facilities, best location right in town centre, very good service...
We had very nice experience. No complaints everything was a high standard. Will go again.
We stayed at Whites to attend the 59th Wexford Opera Festival. The hotel is excellent and the staff friendly and efficient. This is a terrific adjunct to the world famous and highly rated opera festival. It must be remembered that the rates go up considerably during the festival which is a pity!
Nice modern hotel with good facilities. Staff were very slow at breakfast time. we had to wait close to 15 minutes for apot of tea and toast and had to ask at least twice for it. I complained to the GM, who apologised and things were rectified promptly.
the bed was very confortabale, very impressive foyer and bar. did not get to use the spa. breakfast was appalling, the kind of breakfast you would expect to find in a cheap run down cafe in a side street. on offer was canned fruit, pre made pastries, deep fried suages and greasy eggs. this was after having the pleasure to queue. .. wet room shower, will never use one again. room was was very small, felt like a college room. staff need a face a lift.
Value for money
I thought the hotel was fine, i didnt think it meet it standards as a 4* would stay there again but wouldnt rush back??
I like the location and the design of the rooms. Also i like the fact it had music both nights. I did not like the way the lifts worked. Also the room we were allocated was so far away from the lift.
Parking,Facilities,Bar,Rooms, Location, Design, Cleanliness, Food,
Very disappointing stay. Room was not nice and although I requested a quiet room was given an extremely noisey room. Got no sleep at all....loud shout and talking till 6 am. Would not stay at this hotel again
Just stayed for B/B.Hence not qualified to tick many of above boxes. Reception was excellent. Restaurant staff very friendly and helpful.
breakfast. ask for room with view stuck around the back there was no timetable for bankholidays
People and staff are friendly and easy going.Will come again next time.Food was good but too much,i think need to do a la carte for dinner but hotel was amazing.Thanks Vishal.. No complain we have enjoy our stay......
food was good. staff were frendly. good value for money. swimming pool a bit small. kids swimming play area not working. water in the jukuzee wasnt the cleanest. shower in the room wasnt great.
Staff were excellent. Location is great. Parking in the carpark can be tricky
The personal service: the quality of cuisine was excellent world class: made so welcome: so relaxing. would go back tomorrow.
restaurant was excellent both food and surroundings
excellent menu for evening meal and very tasty well cooked irish breakfast. lovely smoking area recently added.staff very helpful. probably a bit on the dear side for a room for the night but we would certainly go back for the warm welcome
Nothing The smell of damp, the poor service, the hotels 70's decor, the appalling food. The exorbitant charge for the appalling food. The tiny breakfast. the cold food. The damp hotel, (my shoes were wet when I got up in the mornng). The bad atmosphere (everyone felt they could ony whisper). I would never ever go there again. Overpriced and appalling. get it off your web site.
Nice place for a relaxing weekend. Easy enough to travel to any part of Wexford. Peaceful and tranquil setting. Did not like the smell of cigarette smoke in the lobby
I liked everything about the hotel and its amenities.
Friendly staff The food was only ok but is very expensive. The walls are very thin. Found Mould in the bathroom. There is a loud and busy main road outside.
Friendliness of host Price of set menu was high
The host very friendly and helpful. Good room. Loved the hotel bar - beautiful decor & ambience. The restaurant meal was good but quite pricey for what it was (service was very good though). I'd be tempted to try the bar menu instead.
There was nothing that I did not like.
The receptionist greeted my wife and I by saying 'welcome here again'! She remembered us from our last one night stay in April. Very impressive!
The staff were exellent, the food was good
Great food, friendly staff, great facilities (lovely spa and swimming pool) Very dirty cups in the bedroom
i use this hotel as it is ideally situated to catch the early ferry to fishguard good service and fod
Friendliness of Staff need a Taxi to get into town
We enjoyed the relaxed atmosphere, the very good service and the very courteous staff. There was inadequate space for clothes in the bedroom and the bathroom did not have enough space around the wash handbasin to accomodate the toiletries.
The hospitality at reception, the lovely atmosphere in the Bar and hotel itself, the beautiful food and the facilities. The fact that that when we went up to bed at 12 midnight the room was freezing cold as the heating was off and the same throughout the night and in the morning which made it unpleasant.
Everyone was so helpful, our room was really lovely cant wait to return, without the snow!
noise on the bar, however there were a number of pre-christmas parties so I suppose some noise could be expected - but not at 5.00am
The leisure centre was good.the bedroom was spacious and the bed comfortable,The hotel was basic and clean. There were a lot of children staying in hotel on the night we stayed and I am sure that it was great for parents to keep them up very late . There was no way we would have dinner there and had to go elsewhere for a drink that night.It was the end of the halloween break
Friendly Staff, Hotel Excellent
The hotel was extremely busy and perhaps a little overcrowded
Hotel very accessable to many interesting areas I think there should be a curfew on children at night-time. They were allowed to run around until after mid-night making it very hard to relax and listen to the music provided.
The extremely helpful evening "man in charge" on the night of 5/11/10. The Thai server on the morning of 6/11/10. Personable and friendly. At departure, the elevator stuck between floors 1-2. The alarm finally attracted help. Other than a "We're sorry," there was no effort to provide another nights lodging, pay for taxi to town, or reimburse us.
Good helpful staff. Location to town and county. Entertainment on bot nights we stayed En-Suite bathroom needs refurbishment
friendly staff the leisure centre is lovely 2 particular members of staff shone they were the 2 night reception guys really helpful and friendly although we didnt book an inclusive package we did eat in hotel and food and service was brill will definately come back and will recommend to my friends.
proximity to Rosslare no early breakfast arrangements
Staff were very nice ... clean spacious rooms...taxi service could ring anytime abit away from the town but taxi's on call
The staff were very friendly. The price was great for the quality of service ie rooms were very clean and up to our expectations. The leisure centre is great,good size gym,pool, sauna steam room jacuzzi and changing room facilities has under floor heating. Loved the food really nice and reasonable price breakfast lunch and dinner. Very accomadting for families we'd a 6yr old with us. Would definitely return to this hotel. When travelling we didn't realise it's situated on other side of new ross almost near wexford town. So our journey there took about an hour longer than return journey. Foolow signs for wexford town fron enniscorthy and not the New Ross signs. The matress in our bed needed replacing but still slept fine.
The hotel was wonderful. The staff very pleasant, the bed so comfortable I did not want to leave it! The swimming pool and spa perfect. The heated pool was heaven. The Irish breakfast magnificent! would definitely visit again Perhaps more lighting in the corridors!
beautiful spacious room, very relaxing
good location although a bit difficult to find, nice clean comfortable room, excellent spa facilities, friendly staff, nice location within walk of the beach. food very expensive and little choice
restaurant, bedroom and associated facilities monotonous 'piped' music in restaurant/bar/lounge
My wife could not get into the bath. She has a very bad Knee and the bath was to big to get into. A walki in shower would be best.
Lovely hotel, great spa facilities, beautiful grounds. Don't eat there!!!!!! Food was enormously expensive and nothing special. Breakfast was horrible. Drinks were too expensive.
perfect relaxed weekend, a must
The spa facilities were fabulous, one of the best ive experienced. Also the self catering apartments were very modern and in the most part very functional The hotel is advertised as a family option, but i would definitly challenge this. The apartments did not have a high chair and when we requested one the hotel did not have any. We had problems with our t.v. from the first night, and as we were travelling with young children a television that works was a must. This was reported repeatedly and one staff member was rude enough to tell us there was no problem. This was not addresssed throughout our stay. The hotel does not have anything to offer a family apart from nice surroundings. Althought there is a good playground on the grounds it does appear to be part of a housing estate.
The fantastic accommodation and the Spa. It was excellent and the staff were very nice.
Room was big, spacious and very comfortable. Staff were friendly and accomodating. Shower over bath was awkward to use. Also grout between wall tiles in shower area was slightly blackened.
food in pub was very good and served fast , swimmingpool was nice for kids , Hotel staff very frindly and helpfull , breakfast was nice pool closes at 7:00pm for kids,
easy going and nice walks , great for golfers but i dont golf.no no
peace and comfort; scenery and walks; lovely restaurant nearby at Cheekpoint
The room was beautiful very clean with everything you could want for the stay. Wish we had stayed longer. The breakfast bar was a bit congested if a lot of people arrived together
everything! - the staff were wonerful - room was beautiful with great view. The diningroom - for dinner was not very good.
The ambience of the hotel was most relaxing and my elderly mother found the whole experience excellent.
paid 198 euro felt it was expensive on arrival couldnt get into bar to have something to due to a weeding party should have separate place for other guests
Reminded me of the old world charm missing from hotels in U.S. A bit worn but stately and tastefully done. Charming... Please don't change a thing!
This hotel was absolutely magical. I wish I had booked there for more than one night. The piano lounge alone was worth the cost of staying there!
Leisure Centre and very relaxing. Were not happy with main course at dinner but were compensated in a very nice manner. smell of paint
Excellent food, and very nice surroundings
within walking distance of town center - very friendly and competent staff at the reception - ample parking
The relaxed atmosphere. The convienience to the town centre. Ease of access from main through routes. Having to leave and go home!
Staff were fantastic, room was beautiful. Food delicious. Fast service & great entertainment
No Faults with the hotel spot on
Second room was much better with a sea view - parking convenient. As we booked in January 2007, I think they could have allocated a better room to us in the first place so we did not have to complain and change rooms. Hotel a bit dull.
Comfort after a days work, relaxed manner.
The service was outstanding. rooms on the 4th floor. Dingy, smelly.... changed to a room on the 1st floor which was lovely
The staff were very friendly and helpful. The facilities were excellent. When we arrived for check in at 3.30 our room was still not ready and we still had to leave the room at 11.00 the next morning.
Very friendly and welcoming staff
Meal in the restaurant very good and good VFM. Room clean and tidy with all the facilities required except tv (see next box) For a 4 star hotel I would have expected better service on the TV ie Sky Sports etc with movie channels.Room on arrival very cold A/C off, had to turn on.Wanted breakfast in bed ,tried to book at reception , told to use card on door of room. No card on door.
Our room was total luxury and I can not fault it. Breakfast was a fantastic experience but is only served between 8.30and 9.30 and there's no provision to order it to your room. Set on a working farm it is totally rural with fantastic countryside. I feel it is marketed as a hotel when it is in fact a VERY beautiful Guesthouse B&B with a family of young children living there. Still stunning and hard to fault.
Lovely relaxing atmosphere, excellent food, beautiful setting and luxurious rooms. Enough said!
it was fabulous and wonderful, you could not fault it, 100 0ut of 100 marks for everything, the food, the staff, the location, the house and grounds, just one small let down, we would have loved to have met the owner, kevin dundon and got a photo.
We enjoyed the great style of the hotel. It is unique in combining quiet, understated luxury in relaxed, friendly surroundings with exceptional, well trained staff. A perfect 'get away from it all', destination where a warm, relaxed and very comforting ambiance provide a complete and welcome distraction from the noise and demands of everyday life.