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Spa facilities excellent, as was decoration. Dinner started at 7 pm and by that time my young daughter had faded. Would use the Spa lounge to eat earlier next time. Dinner was quite expensive.
The modern rooms and spa. Food prices are high and the quality does not match especially in the bar. Reception, bar and dining room look dated, we didn't like the faux antique look in these areas.
Good location, comfortable, functional room. We wanted to extend check out time by half an hour so we could use the Spa - this was not accepted and was told we would be charged. A little inflexible I thought considerig the cost of the room. Depsite the brochure talking of a mini bar - there was no mini bar. The steam room in the Spa was broken which was disappointing.
Comfortable rooms Useless, slow and unreliable internet and they did not really seem to care I think these hotels need to realise that the internet is no longer a nice to have but with on demand SaaS business applications its a necessity.
The spa and comfortable room made an extremly relaxing stay.
The staff in the Spa were very helpfull, and the food was excellent
Very helpful receptionist and bar staff
The location of the hotel is very good, nice quiet situation and no noise overnight. The restaurant prices were very high, consequently we didn't have dinner there.
we liked the bathroom and big bath. room was spacious golf course view is actually right outside thw window. too close.
In particular Spa and Restaurant Some of the staff though pleasant and polite had a surprisingly poor level of english. This led to a couple of misunderstandings.
Food was first class Toilet very poor
We used the hotel for an overnight stay. We went to the Watermill Theatre and enjoyed awalk around the grounds of the hotel.
The setting and the surroundings were stunning and the property itself had interesting period features The room didnt have any information abuot the hotel or restaurant, lack personal touches, the room was very bare, could have done with some flowers/decoration as it lacked charm- the room could be more beautiful. The hotel also looked a bit worn, it was the little touches that need looking over such as door handles and paint. It seems that more attention is paid to golfers than hotel residents
Character building in lovely setting close to M40 Needed handyman to repair minor items eg difficult to flush the toilet
There was none well maybe the grounds were good The whole experience was grotty and my parents did not spend the night having requested disabled access I know this could not be promised but to put someone requesting disabled access on the 5th floor with no lift is a bit off. They made it to the room which was unkempt,
the location was lovely - although difficult to find Was surprised that the bar and restaurent were not furnished in a way that reflected the rest of the hotel .
Very comfortable bed and excellent bathroom with great water pressure in the shower Had only booked to stay for 2 nights and would have liked to have stayed longer.
Good value. Great facilities. Room was extremely hot. Because of that one failing I wouldn't stay here again. Really a shame.
the room was very warm and large not enough lighting down the drive and not even on at all two nights out of three. a morning newspaper to order would be nice
it was a very pleasant surprise to find such a lovely setting - the hotel is also a golf and country club