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I arrived very tied after a long journey, but was immediately made to feel at home by the very friendly staff
Very welcoming. Professionally run. Tasteful decor. Excellent food.
Good location, good value, attentive staff and service Hotel is slightly dilapidated. Fabric and condition of the building is 2 * as oddicial rating but service and friendliness of new owners is 4 or 5*
It was under new management, just one month, and they provided an excellent service. The hotel has got run down and needs refurbishing. The new management are keen to do this and have already started with the visitors lounge. If this is anything to go from the refukrbishment will go well.
New owners were very welcoming and helpful. Hotel was conveniently located and easy to find.
Charming, professional ambience. Exquisite cuisine. Friendly knowledgeable management and staff. Will certain recommend and return.
PLeasant room , helpful staff , pity about the location so close to a busy road but efforts obviously made to keep bedroom as quiet as possible limited range of blended whiskies
Excellent staff, food, luxury rooms and quiet location made for a very relaxing break without children!
The hospitality of mine hosts Richard & Kelly We hope they make the business a thriving success. They deserve this
New owners. Arrived that day. Presented as very pleasant and ensured that our stay was satisfactory. We have no complaints and only wish them well.
Very friendly owners/staff, and good food. Hand-held shower only in the room I stayed in.
Relaxed country atmosphere, nice location, staff tries hard, Our room, a standard, was tiny but others are lovely and will will go again choosing a higher rated room.
Excellent food. Capable, efficient, polite staff. Room was not great (dated bathroom; only an over basin light & no bath which was contrary to description at time of booking).
close to my destination. Food was nice. Idiosyncratic atmosphere maintenance of hotel could be improved. - Loo seat was loose, TV remote was not for TV in room. No heating in bathroom, and window would not close Staff could be more responsive to requirements - restaurant booking for 7:00pm, food not delivered until 7:40
Quaint A little cold
Breakfasts were excellent. The hotel was sited in a very quiet and piucturesque area. Restaurant food was overpriced in our opinion.
Excellent restaurant. Beautiful room Staff were pretty non-commital on arrival. Not made to feel particularly welcome.
Everything was clean. Breakfast was excellent. Nice simple decor in bedrooms. Slight road noise when window open.
We liked the food,Breakfast and Dinner was excellent.staff and room was very good. None
loved the old inn, accommodation and restaurant which was excellent everything was very good
The cotton sheets on the bed. We were not offered a choice of room, which was disapppointing because they were not full. We could not operate the shower as the taps were exceedingly stiff. The window in the room could not be opened - it was stiff too. The staff were not v friendly, although efficient.
Reasonable cost perfomance.
Very comfortable room, modern and clean. Good bed and very happy to find extra pillows supplied. Breakfast lovely, and evenings meals were good. Great location. Floors in room above are very creaky and you could hear their conversations/ baby crying. We did mention this to the manager before we left.(and the shower was dripping constantly).
The Staff were all very friendly and attentive to our needs The door on the outside of the accomodation was damaged and would not lock, due to a previous incident. Food was good and wholesome but a little expensive compared to others in the area.
Friendly staff. Excellent value for money. Good 'pub' food and very good breakfasts.
Friendly staff, room clean and well stocked. Lovely decor. Good value fo money. Ate food good.
a bit cold and draughty fire place not in use
Good bar and food and plenty of room, you don't have to sit in the restaurant to eat
I enjoyed the relaxed atmoshphere and the friendliness of the staff
Friendly hotel with good menu and good beer in wonderful location opposite the Abbey.
The staff were friendly and the room was clean and comfortable. Ideal location for Cheltenham races which is only a 20 minute journey by car. The breakfast was lovely and although the staff were friendly the service was very slow. The en suite shower was extremely cramped.
location was excellent and good value for money shower in bathroom was very poor
Free Wi FI No place in shower for Soap - Great shower, but where do you put the soap/shower-gel??
Plenty of room everywhere, breakfast very good, bar very well stocked
very special sunday price, which included free wi fi and breakfast. no complaints
Value for money , friendly , great rooms and food
Staff were exceptional - friendly efficient and polite.Fantastic views from room and central for touring the area. Only minor things- room needed more light, uncomfortable chairs in room.
Wonderful views across the countryside, easy to find, very friendly and helpful staff. The food was delicious.
location was perfect staff were very attentive food was very good noththing
The staff were all friendly and helpful, the manager/owner was hands-on and approachable, and the hotel was as good as it was 13 years ago when we last stayed there. He was also there at that time. The one thing that let this hotel down a bit was that it is in need of some re-decoration
the food was excellent. However the rooms were a bit dingy and the bathroom could do with an up-date, black mould around tiles etc.
Friendly service, good food, good views from room. No
the breakfast and free wi fi in the room
extemely enjoyable, excellent room with lovely views and excellent food very friendly staff no
Convenience of location, facilities, the view. We were unable to check out early as there was no staff present.