Reviews for NextCar in Baltimore
- All reviews 100%
Jan 15 2016
Pros: Overall atmosphere was very awkward and uncomfortable. They wouldn't accept the insurance I purchased when I made the reservation via kayak so don't buy when you book. The car is totally uninsured you have to buy insurance from them so know what your coverage is otherwise if you damage the car, you'll be sorry. In the end I had no problems but it was a sketchy experience.
Jan 6 2016
Overall poor experience
Pros: Positive: Location is convenient, and service was relatively quick.
Cons: Negative: Car smelled like cigarettes covered up with air freshener. Crumbs and other detritus between seats. They didn't accept the kayak brand car insurance so I had to purchase theirs which brought my $24/day rental quote up to $38/day- big difference. When I returned the car they tried charging me an additional $69 for reasons that were unclear. No.
Dec 29 2015
Pros: Car was not clean and had damage on exterior of car. Kind of embarrassing to drive. Made us walk through their garage in the cold dragging baggage with a baby rather than bringing car to us.
Dec 14 2015
Give your review a headline
Pros: HORRIBLE CUSTOMER SERVICE... and HIDDEN FEES
Cons: horrible customeer service at your Howard Street location. If this was any representation of the way NextCar does business, then they need to shut down