|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Cribs available, Gift shop, Parking (free), Pool (indoor), Safe, Sauna|
Good, 692 reviews across the web
|Service||93% found the |
|Reception||76% said the |
|Hotel Cleanliness||71% thought |
|Old/New Room||For 82%, the |
|Hotel Building||Terrible building. 80% complained.|
|Room Maintenance||94% thought they were |
|Room||64% said the|
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
Good standard maintained
Room Kind of too spacious that it feel kind of disconnected with the spaceGood value.
The location was perfect. Could have walked to the falls on the trail just across the road behind the hotel.
Wall coverings were peeling off, overall just kind of dirty and run down. Not Terrible, but it could use a refreshGreat Location, breakfast was about what you'd expect. We spent very little time at the hotel so it wasn't a big deal at all.
Location, helpful staff, free wifi
NoDefinitely recommend staying here if you want to visit the falls. You can walk everywhere
Its proximity to the falls
Its not that greatly clean..The location is great and very close to the falls.. You could easily walk to the falls.. The hotel room was average; but you get what you pay for (which is mainly for location). No complaints with the staff as well.. In all, nice average hotel with a great location..
Its a short walking distance to the American Falls.
Customer service is horrible . No one wants to work they are either to busy talking on the phone or watching a program on TV. I had my room key reprogramed three times and the lady at the desk gave me attitude for interrupting her.The first room assigned when I checked in was never cleaned. Trash was everywhere towels were on the floor and the bed linen was stained also their was a disgusting smell through out the room and the air conditioner did work. My second room was an improvement not by much at least there wasn't a smell and trash all over and yes the air conditioner did work. Unfortunately the floors were dirty and the bed linens look iffy. The bathroom was never cleaned I know this because of all the hair left behind from the previous guest. I felt so disgusted by the cleanliness of this hotel I did not try the free breakfast offered. This hotel only has one elevator to service five floor...
the closeness to the falls. staff was very pleasant
walls are too thin you could hear everyone. Hallways were noisy. The continental breakfast was okay, but there was nothing there for people with milk allergies.over all I would give this hotel a 7 out of 10. Location was great to the falls, staff was very pleasant.
It's in a good location that's the Only good thing
Sheets are filthy. Carpets were so unclean , this place was stinking .If you look for nearest location and don't want to spend anytime in the hotel , and can adjust with unclean sheets and carpet , this place is ok. It has old furniture , tv , etc.., they give a vintage look , but I feel they should change the carpet , clean regularly , provide good sheets .
Being quite close to the Niagara falls.
The water sinking was quite slow in the bathroom sink.
The location was close, the staff was friendly
It was dirty and the elevators took a long time..just used the stairs.The hotel was cheaper, but it needs to be renovated. I would not go back.