Overview

Imperial Hotel and Suites

5851 Victoria Ave, Niagara Falls, ON, Canada
+1 905 356 2648

$132+

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Rates

Overall guest ratings

6.3/10 Good
Based on 2,184 reviews
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Review highlights

  • 8.9
  • 7.5
  • 4.4
  • 3.9

Nearby

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    About

    With a stay at Imperial Hotel and Suites, you'll be centrally located in Niagara Falls, steps from Greg Frewin Theatre and Niagara SkyWheel. This hotel is close to American Falls and Bridal Veil Falls.

    Rooms

    Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Imperial Hotel and Suites. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include multilingual staff, laundry facilities, and ATM/banking services. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    6.3 Good
    Based on 2,184 reviews
    • 8.9 "Location is great."
    • 7.5 "High value."
    • 7.2 "Good breakfast."
    • 7.1 "Good service."
    • 4.4 "Rooms are not good."
    • 3.9 "Not very clean."
    • 2.6 "Terrible amenities."
    • 2.0 "Horrible vibe."
    • 1.9 "Disappointing internet connection."
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    Overall Rating

    6.9 Good
    Based on 895 reviews
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
    • 7.7 "High value."
      9.2 "92% were happy with the price of the breakfast."
    • 7.4 "Good breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 6.9 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
      6.0 "Only 60% thought the service was professional."
    • 4.3 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
      1.6 "84% thought they were poorly maintained."
      4.4 "Air conditioning was criticized by 56%."
      0.8 "92% said the bathroom was dirty."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      4.8 "Dirty pool, said 52%."
      0.8 "92% said the bathroom was dirty."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 1.7 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    • 1.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    6.1 Good
    Based on 1,244 reviews
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 7.3 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.4 "86% thought the tv was sub-standard."
      0.8 "92% said the bathroom was dirty."
      1.8 "82% were disappointed with the minibar."
      4.2 "Air conditioning was criticized by 58%."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 1.7 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 21 reviews
    • 7.2 "Good service."
    • 7.2 "High value."
    • 4.4 "Rooms are not good."

    Overall Rating

    6.5 Good
    Based on 21 reviews
    • 9.1 "Terrific location."
    • 6.1 "Average comfort."
    • 4.5 "Rooms are not good."
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