Overview

Imperial Hotel and Suites

5851 Victoria Ave, Niagara Falls, ON, Canada
+1 905 356 2648

$51+

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Overall guest ratings

6.2/10 Good
Based on 2,283 reviews
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Review highlights

  • 8.9
  • 7.6
  • 4.4
  • 4.1

Nearby

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    About

    With a stay at Imperial Hotel and Suites, you'll be centrally located in Niagara Falls, steps from Greg Frewin Theatre and Niagara SkyWheel. This hotel is close to American Falls and Bridal Veil Falls.

    Rooms

    Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Imperial Hotel and Suites. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include multilingual staff, laundry facilities, and ATM/banking services. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • No smoking
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Parking (surcharge)
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 2,283 reviews
    • 8.9 "Location is great."
    • 7.6 "High value."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
    • 4.4 "Rooms are not good."
    • 4.1 "Not very clean."
    • 2.8 "Terrible amenities."
    • 2.3 "Horrible vibe."
    • 2.1 "Disappointing internet connection."
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    Overall Rating

    6.8 Good
    Based on 890 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
      9.1 "91% were happy with the price of the breakfast."
    • 7.7 "High value."
      9.1 "91% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 5.0 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.3 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
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    Overall Rating

    6.0 Okay
    Based on 1,324 reviews
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 7.7 "High value."
      8.9 "89% were happy with the price of the breakfast."
      8.8 "88% thought it was a great value."
    • 7.3 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 6.7 "Service is ok."
      5.4 "Only 54% thought the service was professional."
    • 4.2 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      1.0 "90% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      1.6 "84% thought the tv was sub-standard."
      0.8 "92% said the bathroom was dirty."
      1.7 "83% were disappointed with the minibar."
      3.4 "Air conditioning was criticized by 66%."
      2.1 "79% were unsatisfied with the kitchenette."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.0 "Disappointing internet connection."
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    Overall Rating

    6.1 Good
    Based on 68 reviews
    • 8.9 "Location is great."
    • 7.4 "High value."
    • 6.7 "Service is ok."
    • 5.9 "Average comfort."
    • 4.2 "Rooms are not good."
      3.8 "62% said rooms were dirty."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
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