Overview

Imperial Hotel and Suites

5851 Victoria Ave, Niagara Falls, ON, Canada
+1 905 356 2648

$64+

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Rates

Overall guest ratings

6.2/10 Good
Based on 2,154 reviews
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Review highlights

  • 8.9
  • 7.3
  • 4.3
  • 3.7

Nearby

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    About

    With a stay at Imperial Hotel and Suites, you'll be centrally located in Niagara Falls, steps from Greg Frewin Theatre and Niagara SkyWheel. This hotel is close to American Falls and Bridal Veil Falls.

    Rooms

    Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Imperial Hotel and Suites. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include multilingual staff, laundry facilities, and ATM/banking services. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 2,154 reviews
    • 8.9 "Location is great."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
    • 5.0 "Food is average."
    • 4.3 "Rooms are not good."
    • 3.7 "Not very clean."
    • 2.6 "Terrible amenities."
    • 2.1 "Horrible vibe."
    • 1.8 "Disappointing internet connection."
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    Overall Rating

    6.8 Good
    Based on 861 reviews
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 7.6 "High value."
      8.5 "85% were happy with the price of the breakfast."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 7.5 "Good breakfast."
      8.5 "85% were happy with the price of the breakfast."
    • 5.4 "Food is average."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
      1.4 "86% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      0.7 "93% said the bathroom was dirty."
      0.9 "91% had problems with the shower."
      4.4 "Air conditioning was criticized by 56%."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      0.7 "93% said the bathroom was dirty."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 1.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall Rating

    5.9 Okay
    Based on 1,249 reviews
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
    • 4.1 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.3 "87% thought the tv was sub-standard."
      0.8 "92% said the bathroom was dirty."
      2.6 "74% were disappointed with the minibar."
      4.5 "Air conditioning was criticized by 55%."
      0.5 "95% criticized the small bathroom."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 2.5 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
    • 1.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
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    Overall Rating

    5.6 Okay
    Based on 43 reviews
    • 7.4 "Good service."
    • 7.0 "High value."
    • 3.8 "Rooms are not good."
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